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2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Sep 17, 2014, 8:45 am
  #871  
 
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,754
if you end up asking for compemsation, please follow up with the result. i'm in an identical position - although i'm not sure what i have for receipts. perhaps the GOES website has them saved.
riphamilton is offline  
Old Sep 17, 2014, 8:50 am
  #872  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,422
Originally Posted by riphamilton
if you end up asking for compemsation, please follow up with the result. i'm in an identical position - although i'm not sure what i have for receipts. perhaps the GOES website has them saved.
I sent a screen shot of the GOES Website that showed payment date, as well as screen shot of credit card Website showing payment.
wxguy is offline  
Old Sep 17, 2014, 9:14 am
  #873  
 
Join Date: Jan 2013
Location: LA
Posts: 1,281
Mixed messages on if it can / cannot be done.

Personally, I've had success with it when I did it quite some time ago. Many things may have changed though since then.

Here is a thread where I listed out the process I took. {deleted suggestion after merge}

Last edited by WineCountryUA; Sep 17, 2014 at 3:11 pm Reason: deleted suggestion after merge
dank0014 is offline  
Old Jan 6, 2015, 7:32 am
  #874  
 
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,754
to update, i emailed [email protected] on nov 19 with screenshots of GOES receipt and credit card statement in order to get a check in the mail. i haven't heard back.

any suggestions on how to follow up? i'm guessing the general refunds department won't help out.

EDIT: followed up with the twitter team, and then a couple of days later got a call from a gentleman in UA corporate. he offered a $100 TCVA, which i accepted.

Last edited by riphamilton; Jan 8, 2015 at 7:48 am Reason: follow up
riphamilton is offline  
Old Jan 6, 2015, 2:36 pm
  #875  
 
Join Date: Dec 2014
Location: lax
Programs: 1k
Posts: 440
I got my code within 24 hours.

Mastercard CC #

I just applied and everything went smoothly.

Thanks to this site I just saved $100!
Asiatraveler15 is offline  
Old Mar 12, 2015, 3:26 pm
  #876  
 
Join Date: Mar 2013
Posts: 363
I read that UA will discontinue the GE fee ...

I did not read carefully and apply for the code with their CC# and mailing address etc.
Two of us paid for the fees with our own CCs...and wrote to UA to request the refunds, and sure enough today, UA mailed us a $100 each.^
We were told that we might get an E cert or they might put the $100 into our travel bank accounts.
Cash refund is sure much better. Thanks UA.
Keller281 is offline  
Old Mar 26, 2015, 12:01 am
  #877  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,587
Can anyone confirm if the code can be used for someone else without consequence? I know it's been asked but did not see a confirmed datapoint.
frudd38 is offline  
Old Mar 26, 2015, 7:46 am
  #878  
 
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,922
The program ended on Feb 1 2015, so unless you paid retroactively, it is probably a goose chase. The documentation you would have to provide would probably also demonstrate you are not meeting the TC of the offer.
LaserSailor is online now  
Old Mar 26, 2015, 10:24 am
  #879  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,587
Originally Posted by LaserSailor
The program ended on Feb 1 2015, so unless you paid retroactively, it is probably a goose chase. The documentation you would have to provide would probably also demonstrate you are not meeting the TC of the offer.
I requested before 2/1 and received a "credit card number" with the name global entry. What documentation would be needed to use it? I'm asking if I can just let my friend use this "credit card" to apply for his own?
frudd38 is offline  

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