Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Jan 10, 2014, 10:14 pm
  #841  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,079
Does one get a code each new year that you re-qualify for Plat/1K?

I got my initial one about a year ago and used it to successfully apply for GE.

When trying the site
united.com/globalentrycompensation
I first get

Your personalized code has expired.

Personalized codes expire after six months if they have not been redeemed. You may request a new personalized code now.
where "request" is a link.

Clicking on that link gives me a page that says:

Global Entry Compensation
Compensation for Global Entry application fee

We are experiencing technical difficulties and are temporarily unable to process your request. Please try again later.

We apologize for this inconvenience.
Is this on United's end, or is it because it's a one time deal? Or ?? If one gets a credit each year, I'd like to give mine to a family member.
cblaisd is offline  
Old Jan 10, 2014, 10:24 pm
  #842  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,229
Originally Posted by cblaisd
Does one get a code each new year that you re-qualify for Plat/1K?
GE is good for five years. It wouldn't make sense for United to offer the credit more than once every five years per user.

When I click the "view" link, I get
We’re sorry, you currently are not eligible for this benefit.
Global Entry compensation is offered to current Global Services, MileagePlus Premier 1K and MileagePlus Premier Platinum members only, once every five years. You may apply for a new personalized code on or after January 08, 2017, if you maintain eligible status.
mahasamatman is offline  
Old Jan 10, 2014, 10:27 pm
  #843  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,079
Well, no, it wouldn't. But on one or two occasions -- I know this is hard to imagine -- UA has done things that don't make sense....

If the GE folks report back to UA that a code has been used, then I can see that another would not be offered. Otoh, I don't have that much faith in UA's IT. Shocking, I know.

ETA: Just saw your edit:

We’re sorry, you currently are not eligible for this benefit.
Global Entry compensation is offered to current Global Services, MileagePlus Premier 1K and MileagePlus Premier Platinum members only, once every five years. You may apply for a new personalized code on or after January 08, 2017, if you maintain eligible status.
I don't get that link/verbiage. So thanks for the answer!
cblaisd is offline  
Old Jan 31, 2014, 9:52 am
  #844  
 
Join Date: Mar 2013
Posts: 9
UA- Global Entry Voucher

Just wondering if anybody has run into this.

I am a UA 1k and am entitled to a $100 voucher to cover Global Entry costs. I received my voucher number about a year ago. I never ended up actually using it ( I know, I am terrible.)

Now, every time I try to get a voucher number via UA website, it says "we are experiencing technical difficulties". Calls to UA has been useless. I also emailed them and attached screenshots.

Very frustrating. I could just pay the $100 myself, but now it's about winning.

Maybe somebody has been through this also?!
bf1313 is offline  
Old Jan 31, 2014, 2:47 pm
  #845  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,300
The voucher may have had a limited life -- 1 year delay is a bit much.

Have you contacted 1KVoice by e-mail to ask about the validated of the vouchure?

For general GE vouchure issues see http://www.flyertalk.com/forum/unite...ul-2012-a.html
WineCountryUA is offline  
Old Feb 2, 2014, 7:30 am
  #846  
 
Join Date: Nov 2013
Location: Maui HI
Programs: 1k MM, Hyatt Diamond,Marriott Gold, IHG Sphire, SPG Gold, Hilton Diamond, Carson Gold
Posts: 329
Global Entry

Should I use my 1K status or AMEX Platinum for the fee credit?
1fan is offline  
Old Feb 2, 2014, 7:39 am
  #847  
 
Join Date: Jun 2005
Location: IAD
Programs: UA 1K, Marriott Gold, Global Entry, TSA Pre✓
Posts: 707
Whichever you like. UA gives you a cc number to use on the application. It appears AMEX credits your account after payment (at least this is my understanding after checking the terms) so if you use this, you'll earn points.
lost*in*cyberspace is offline  
Old Feb 2, 2014, 10:00 am
  #848  
 
Join Date: Jul 2008
Location: SFO, PVG
Programs: UA 1K
Posts: 30
Global Entry personalized code

I applied for a Global Entry personalized code yesterday and got one. Since I already have Global Entry, I do not need to spend the code on the application fee for Global Entry.

Does anyone know if I can use the code United provided for Global Entry somewhere else? ie. amazon.com?

Thanks!
jbchen01 is offline  
Old Feb 2, 2014, 10:07 am
  #849  
 
Join Date: Nov 2006
Location: LAX
Programs: UA 1K, AS MVP 75K, Marriott Gold, Hyatt Diamond
Posts: 241
To clarify, you want to use the $100 in "value" that would have gone to GE at another store/company?

Short answer: No. the code may only be used for GE. It has no residual/cash value for any other purpose.
USFFlyer is offline  
Old Feb 2, 2014, 10:12 am
  #850  
 
Join Date: Dec 2013
Posts: 214
Definitely no
steaminer is offline  
Old Feb 2, 2014, 12:30 pm
  #851  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,300
Originally Posted by jbchen01
I applied for a Global Entry personalized code yesterday and got one. Since I already have Global Entry, I do not need to spend the code on the application fee for Global Entry. ...
why did you do this ???
reading Global Entry Compensation shows
The personalized code is the property of United Airlines. It may not be used for any purpose other than for a new application, by the original recipient, for the Global Entry program.
The personalized code is single-use only, redeemable only on the GOES website, and will be valid for six months after the eligible applicant registers to receive it.
You now can not reapply for 5 years
This benefit applies to new applications only and has a maximum value of $100 USD every five years.
Applicants who are not approved for Global Entry membership after receiving the $100 credit may not receive an additional $100 credit toward another application until five years after the initial compensation request.
WineCountryUA is offline  
Old Feb 5, 2014, 2:12 am
  #852  
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,214
Originally Posted by WineCountryUA
The voucher may have had a limited life -- 1 year delay is a bit much.

Have you contacted 1KVoice by e-mail to ask about the validated of the vouchure?

For general GE vouchure issues see http://www.flyertalk.com/forum/unite...ul-2012-a.html
Don't know if they'll still do it, but I paid myself, and then UA reimbursed me. (It may have been a travel credit towards future UA travel; I can't recall.) So it may not be the end of the world if you can't get the voucher issued.

But given that this is a question about UA, I'll move it to the UA forum for the UA experts to cover in more detail.

jackal
Moderator, Information Desk
jackal is offline  
Old Feb 5, 2014, 5:07 am
  #853  
 
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
Who did you contact? Hopefully not reservations. Either email to 1K Voice or a call to the MileagePlus service center may yield more fruitful results.
gobluetwo is offline  
Old Feb 5, 2014, 7:27 pm
  #854  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,300
Originally Posted by bf1313
J....
I am a UA 1k and am entitled to a $100 voucher to cover Global Entry costs. I received my voucher number about a year ago. I never ended up actually using it ( I know, I am terrible.)....
Based on T&Cs, the vouchure and the opportunity to get a credit for 5 years has been lost
This benefit applies to new applications only and has a maximum value of $100 USD every five years.
Applicants who are not approved for Global Entry membership after receiving the $100 credit may not receive an additional $100 credit toward another application until five years after the initial compensation request.
Applicants with an existing Global Entry membership can take advantage of this benefit during their next renewal.
The personalized code is single-use only, redeemable only on the GOES website, and will be valid for six months after the eligible applicant registers to receive it.
WineCountryUA is offline  
Old May 18, 2014, 11:42 am
  #855  
 
Join Date: Nov 2012
Posts: 371
Premier Platinum Global Entry Fee

I'm Premier Platinum and wanted to utilize the global entry free for platinum members. I already have it, and wanted to give to my spouse or friend? Can this be done, of course the helpdesk is not much value.
DLDFW is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.