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2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Oct 30, 2013, 2:20 pm
  #826  
 
Join Date: Jun 2012
Location: New York
Programs: American, Alaska, United & IHG
Posts: 54
Without wanting to damage anyone's conscience...is there someone who already has global entry and wouldn't mind my wife and myself using their united code for our application?

i've looked into the amex platinum (which reimburses global entry), but our annual income is below their approval for the card.
rvandeut is offline  
Old Oct 30, 2013, 2:24 pm
  #827  
 
Join Date: Dec 2002
Location: Los Angeles, CA
Posts: 143
Just applied and was approved a day later.

First available date at LAX isn't until FEBRUARY!!! Is anyone else experiencing this kind of a delay in other areas of the country?
arrosen is offline  
Old Oct 30, 2013, 2:38 pm
  #828  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,094
Originally Posted by drewguy
Under the initial approach when you submitted a receipt for travelbank credit, there was no meaningful way to verify for whom the fee was paid.

Under the new "virtual credit card" approach UA could do so. That said, it seems unlikely that they will do so or to audit the use.
The UA charge card info being used is still available for use regardless of name of the passport holder who is getting GE fee covered by UA. There are reasons why UA shouldn't even try to micromanage away this from happening.
GUWonder is offline  
Old Oct 30, 2013, 2:54 pm
  #829  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,463
Originally Posted by rvandeut
Without wanting to damage anyone's conscience...is there someone who already has global entry and wouldn't mind my wife and myself using their united code for our application?

i've looked into the amex platinum (which reimburses global entry), but our annual income is below their approval for the card.
For $100 I would . . . the benefit is available only once every 5 years, so someone with GE would be forgoing a "free" renewal.
drewguy is offline  
Old Oct 30, 2013, 3:23 pm
  #830  
 
Join Date: Jun 2012
Location: New York
Programs: American, Alaska, United & IHG
Posts: 54
Originally Posted by drewguy
For $100 I would . . . the benefit is available only once every 5 years, so someone with GE would be forgoing a "free" renewal.
Point understood. However, some may have been able to apply for the AMEX cards that reimburse for Global Entry whereas others may not even be interested in it. I was just asking in case anyone falls into those categories.

Thank you for your reply though.
rvandeut is offline  
Old Dec 10, 2013, 2:07 pm
  #831  
 
Join Date: Oct 2013
Programs: UA 1K, Marriot Gold, Hertz Gold
Posts: 12
Has anyone else requested their code and been hit with the...

Thank you for your request. Your code is taking longer than usual
to be generated. We apologize for any inconvenience.

For over a month? I requested November 5th and have reached out to United and both times I get... Please allow another 7-10 days as your request is taking longer than usual.

Shocking it takes them over 30 days to generate some CC code
Vembo1 is offline  
Old Dec 10, 2013, 3:19 pm
  #832  
Hilton Contributor Badge
 
Join Date: May 2013
Location: IAH
Programs: UA 1K, Hilton Diamond, Marriott Titanium, IHG Spire Elite, National EE
Posts: 197
Originally Posted by Vembo1
Has anyone else requested their code and been hit with the...

Thank you for your request. Your code is taking longer than usual
to be generated. We apologize for any inconvenience.

For over a month? I requested November 5th and have reached out to United and both times I get... Please allow another 7-10 days as your request is taking longer than usual.

Shocking it takes them over 30 days to generate some CC code
Nope.

I requested mine on 12/5 and got the e-mail with a link to the code 12/6. I had just made platinum a week prior.
coutura is offline  
Old Dec 15, 2013, 9:38 pm
  #833  
 
Join Date: Nov 2013
Posts: 855
If I'm reading the Global Entry webpage correctly, there's a way to visit the GE enrollment center without leaving security between flights at IAH.

If that is the case, can someone please tell me how to get there? Is it in the walkway between terminal D & E?

Last edited by 26point2orbust; Dec 15, 2013 at 9:44 pm
26point2orbust is offline  
Old Dec 17, 2013, 3:11 pm
  #834  
 
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
It is airside, on the walk between the train and the E terminal, next to Ruby's.
GregMM is offline  
Old Dec 18, 2013, 11:48 am
  #835  
 
Join Date: Oct 2013
Programs: UA 1K, Marriot Gold, Hertz Gold
Posts: 12
Originally Posted by coutura
Nope.

I requested mine on 12/5 and got the e-mail with a link to the code 12/6. I had just made platinum a week prior.
I am at such a loss. After several emails to customer service and 1kvoice I feel like I am just speaking to a computerized wall. First few emails "thanked me for my email" and said 7-10 days. After two of those I finally reached out to 1kvoice who again "thanked me for my email" and said their boss was going to look into it and I can expect a response within 2 weeks.

2 weeks from today will be just about 2 months after I first requested my code.

Frustrating
Vembo1 is offline  
Old Dec 19, 2013, 7:46 am
  #836  
 
Join Date: Nov 2013
Posts: 92
Global Entry Fee Compensation Site Down for a Week

I made plat this year and have been trying to get my code to enroll in global entry. I signed up at united.com/globalentrycompensation and received an email saying my code is ready. But I've been trying to access it for a week now and I keep getting an error message saying the site is unavailable.

Has anybody else had success in the past week?

I sent a message to MP customer service but have yet to receive a response.
nonstarter is offline  
Old Dec 19, 2013, 8:11 am
  #837  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,300
Seems to be spotty issues on getting the refund code
http://www.flyertalk.com/forum/unite...ul-2012-a.html
WineCountryUA is offline  
Old Dec 19, 2013, 9:05 am
  #838  
 
Join Date: May 2003
Location: BOS
Programs: UA 1K, AA Gold (as of June 2015)
Posts: 35
I was able to request, retrieve, and redeem a code this week. I didn't have any issues at all. Go figure!
avenezia is offline  
Old Dec 19, 2013, 10:14 am
  #839  
 
Join Date: Nov 2013
Posts: 92
Solved!

This time I tried re-selecting Request code instead of View code and I got through. Makes no sense given the email says to follow the link to view your code, but clearly I should have tried this a long time ago.

Hopefully this will help other folks who get the error message (technical difficulties, site temporarily unavailable).
nonstarter is offline  
Old Dec 19, 2013, 11:41 am
  #840  
 
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,731
i've been trying to get my code for like half a year now. @united tried three times, the MPSC tried, called web support and they tried, haven't gotten a reply from UAI. i'm just about ready to completely give up on ever getting my code working.
bob_the_d is offline  

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