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2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Dec 18, 2012, 10:45 am
  #721  
 
Join Date: Sep 2012
Location: East coast
Posts: 95
Originally Posted by AquaDyne

Presumably the bill might show up on UA's credit card with some identifying factor? Dunno. Off to try the code again after 24 hours... nope. Card declined.
My first attemp to use the card was denied too. Then I found out that I entered the expiration month wrong. I tried it again within a few minutes and it was accepted. So make sure that all info are entered correctly.
mi88ke is offline  
Old Dec 18, 2012, 11:34 am
  #722  
 
Join Date: Oct 2008
Location: SEA
Programs: DL Gold
Posts: 1,510
Originally Posted by mi88ke
My first attemp to use the card was denied too. Then I found out that I entered the expiration month wrong. I tried it again within a few minutes and it was accepted. So make sure that all info are entered correctly.
I have double and triple checked the values, retyped them from scratch 3 times. Cut and pasted to prevent mistakes. All no dice. I have, of course, emailed United customer service and have heard nothing back.

I presume 06/30/2013 should go in as 06/2013. Maybe I should try July...

I'm wondering if it's something silly like a 5 digit vs. 9 digit zip code.
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Old Dec 18, 2012, 12:01 pm
  #723  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,486
Originally Posted by AquaDyne
For myself, but the credit card stuff isn't tied to an individual. It's just a billing name/address/card#.


Presumably the bill might show up on UA's credit card with some identifying factor? Dunno.
Who knows . . . I'm sure they could cross-check transaction numbers, but the question is will they bother?
drewguy is online now  
Old Dec 18, 2012, 12:05 pm
  #724  
 
Join Date: Oct 2008
Location: SEA
Programs: DL Gold
Posts: 1,510
Originally Posted by drewguy
Who knows . . . I'm sure they could cross-check transaction numbers, but the question is will they bother?
Doubt it. They limit it to 1 time every 5 years, so that's an average $20 per person per year. Not worth the time to pay anyone to investigate misuse of it.
AquaDyne is offline  
Old Dec 18, 2012, 4:56 pm
  #725  
 
Join Date: Feb 2012
Location: IAD, DCA
Posts: 246
Originally Posted by lax2010
Originally Posted by 1KChinito
If you have the time and patience, leave re-schedule screen on. This website does not log you off for quite sometime. Refresh the screen every 5 to 10 minutes. Miraculously, you will find a much better/closer time slot. Data is live and changes occur very frequently. I was able to reschedule for a friend from more than 3 months to less than 7 days with less than two hours of trying and re-trying. It is best to do this trying and re-trying during the hours Global Entry office is open.
I was usually offered appointment for the next day or two when people started last minute cancellation.
Same here. I was originally scheduled for mid-April (!) at IAD but with liberal use of the refresh button I managed to snag an appointment for tomorrow.
salesna is offline  
Old Dec 18, 2012, 5:24 pm
  #726  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,537
Originally Posted by salesna
Same here. I was originally scheduled for mid-April (!) at IAD but with liberal use of the refresh button I managed to snag an appointment for tomorrow.
That is great! How long did you try?
1KChinito is online now  
Old Dec 18, 2012, 9:23 pm
  #727  
 
Join Date: Feb 2012
Location: IAD, DCA
Posts: 246
Originally Posted by 1KChinito
Originally Posted by salesna
Same here. I was originally scheduled for mid-April (!) at IAD but with liberal use of the refresh button I managed to snag an appointment for tomorrow.
That is great! How long did you try?
It took 2 or 3 days, maniacally checking every 30 minutes or so. I was able to leapfrog from mid-April to early February to early January and then finally to 12/19. Today I saw a few other December dates open up but they didn't fit my schedule. So it seems like there's enough churn that it's possible to move up your interview pretty dramatically.
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Old Dec 19, 2012, 11:47 am
  #728  
 
Join Date: Sep 2012
Location: East coast
Posts: 95
Thumbs up

Applied 12/15, got an email today just 3 business days later and shocked. Thought that they must have rejected me outright since the processing time was really short. I was planning to log in 1 month later to check the status. Once logged in, I was conditionally approved. Very nice surprise. ^^^

I will transfer at IAH next month. There was no problem to get the spot that I wanted. It seems that IAH are widely open at this moment.

Now a question to the current GE-ers. It was reported many times that one won't get Pre-check if he/she enters the GE # and not US citizen. Currently, I am able to get Pre-check (2 out 2) without the GE membership. So, is it wisely not to add the GE # to FF program? Anybody has different experiences to share?
mi88ke is offline  
Old Dec 20, 2012, 1:17 pm
  #729  
 
Join Date: Oct 2008
Location: SEA
Programs: DL Gold
Posts: 1,510
Thumbs down

Originally Posted by AquaDyne
Which I just got and used and card got denied....
Well, just received a rather useless reply from MP Customer service, telling me:
Dear AquaDyne:

Thank you for contacting the MileagePlus Service Center.

You may request a new personalized code at
www.united.com/globalentrycompensation.

Regards,

[name omitted]
MileagePlus Service Center
Of course, going to that website only shows me my old (declined) code and does not offer me the chance to request a new one.

Whee.
AquaDyne is offline  
Old Dec 22, 2012, 1:39 pm
  #730  
 
Join Date: Jul 2010
Location: based out of LAX
Programs: UA 1K, AA Platinum, Hilton HHonors Diamond, National Executive, Starwood Gold
Posts: 701
TSA now has a booth at IAD to sign people up for GE. They walk you through the application online. I just filled it out yesterday before my flight back to LAX. Wondering how long it will take before I can schedule the interview. Good to know about the "refresh" button. I'm also curious how it's working for people to use TSA prescreen with airlines on which you do not have status - using your GE number. I only have status right now on UA.
businesstraveller2 is offline  
Old Dec 22, 2012, 1:51 pm
  #731  
FlyerTalk Evangelist
 
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
Originally Posted by businesstraveller2
TSA now has a booth at IAD to sign people up for GE. They walk you through the application online. I just filled it out yesterday before my flight back to LAX. Wondering how long it will take before I can schedule the interview. Good to know about the "refresh" button. I'm also curious how it's working for people to use TSA prescreen with airlines on which you do not have status - using your GE number. I only have status right now on UA.
You enter your global entry number where it says "redress number" or "known traveler number" when you buy a ticket on other airlines. Should be right by where you enter your DOB and gender.
colpuck is offline  
Old Dec 22, 2012, 1:53 pm
  #732  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,569
Originally Posted by businesstraveller2
... Wondering how long it will take before I can schedule the interview. ....
the holidays might slow things down a bit, but otherwise should be under 2 weeks.
WineCountryUA is offline  
Old Dec 22, 2012, 10:08 pm
  #733  
 
Join Date: Jul 2010
Location: based out of LAX
Programs: UA 1K, AA Platinum, Hilton HHonors Diamond, National Executive, Starwood Gold
Posts: 701
Originally Posted by WineCountryUA
the holidays might slow things down a bit, but otherwise should be under 2 weeks.
Good to know thnx.
businesstraveller2 is offline  
Old Jan 8, 2013, 5:16 pm
  #734  
 
Join Date: Jan 2013
Location: Based out of FLL
Programs: DL DM, MR PL, UA PP
Posts: 11
Coupon Code for Global Entry from United

Recently status matched from Delta Diamond to MilelagePlus PP and cruising around the website (which needs serious work) I saw a link to receive a coupon code for GE? Any other PP applied for this coupon and received it? Just trying to figure out what my chances of getting it are.
sluFB63 is offline  
Old Jan 8, 2013, 5:20 pm
  #735  
 
Join Date: Jul 2009
Location: SFO
Programs: AA Plat, IHG Plat, HH Diamond, Hyatt Plat, Hertz Gold
Posts: 1,933
It's a benefit for all Platinum and higher.

http://www.flyertalk.com/forum/unite...ul-2012-a.html
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