United Months of Miles
Jan 29, 2012, 8:51 am
#2416
Join Date: May 2011
Location: MCI
Programs: Co-branded credit card status moocher
Posts: 137
Still missing 9 transactions from October 2-6.
Have faxed twice and sent a message through the MP mall regarding this to no avail.
I'm pretty burned out on this but still hanging in there. Don't have the fortitude to go to the MM lengths. Good luck.
Hoping that some of the bonus miles post eventually but I would not put any of my body parts in a guillotine betting on it.
Have faxed twice and sent a message through the MP mall regarding this to no avail.
I'm pretty burned out on this but still hanging in there. Don't have the fortitude to go to the MM lengths. Good luck.
Hoping that some of the bonus miles post eventually but I would not put any of my body parts in a guillotine betting on it.
They didn't. Followed up again after a few weeks. Got no response.
Followed up two weeks after that. Got no response.
Followed up again this week. Got a message saying they'd post within 2 weeks.
It's a total cluster.
Jan 29, 2012, 11:42 am
#2417
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
I'm still missing three Best Buy purchases from August. I followed up after 8 weeks, received a message saying the miles would post within 1-2 weeks.
They didn't. Followed up again after a few weeks. Got no response.
Followed up two weeks after that. Got no response.
Followed up again this week. Got a message saying they'd post within 2 weeks.
It's a total cluster.
They didn't. Followed up again after a few weeks. Got no response.
Followed up two weeks after that. Got no response.
Followed up again this week. Got a message saying they'd post within 2 weeks.
It's a total cluster.
Here are the executives:
http://www.cartera.com/company/leadership.html
The email format at Cartera seems to be <first_initial><last_name>@cartera.com
So if you are writing to Bob Smith, it would be [email protected].
I spammed:
- [email protected]
- [email protected]
- Sarah Arvin
- Ann Calvit
- Ron Barale
- Marc Caltabiano
Very soon afterwards I started getting real messages from Kolandra and Petra.
Jan 29, 2012, 1:48 pm
#2418
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 687
Done!
Start spamming executives. It's what started a real dialog with Cartera for me. Before then I got the cold shoulder as well.
Here are the executives:
http://www.cartera.com/company/leadership.html
The email format at Cartera seems to be <first_initial><last_name>@cartera.com
So if you are writing to Bob Smith, it would be [email protected].
I spammed:
Very soon afterwards I started getting real messages from Kolandra and Petra.
Here are the executives:
http://www.cartera.com/company/leadership.html
The email format at Cartera seems to be <first_initial><last_name>@cartera.com
So if you are writing to Bob Smith, it would be [email protected].
I spammed:
- [email protected]
- [email protected]
- Sarah Arvin
- Ann Calvit
- Ron Barale
- Marc Caltabiano
Very soon afterwards I started getting real messages from Kolandra and Petra.
It isn't spam, though
Anita
Jan 29, 2012, 2:13 pm
#2419
Join Date: Oct 2011
Posts: 11
Good call, jasonvr.
I sent a note to some of the people on that page, attaching a letter that I had previously fedexed to them and heard nothing back from.
I got one guy's out of office reply with his personal cell # ....
I sent a note to some of the people on that page, attaching a letter that I had previously fedexed to them and heard nothing back from.
I got one guy's out of office reply with his personal cell # ....
Jan 29, 2012, 4:50 pm
#2420
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
LOL! I can think of several evil things to do with that....
Jan 29, 2012, 6:08 pm
#2421
Join Date: May 2011
Location: MCI
Programs: Co-branded credit card status moocher
Posts: 137
Jan 30, 2012, 10:15 pm
#2422
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
24 hours until February... Anybody think the bonuses will post in Feb?!
Sorry, I'm a little antsy. Wild, but slightly fun promotion.
Sorry, I'm a little antsy. Wild, but slightly fun promotion.
Jan 30, 2012, 10:41 pm
#2423
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Also, mark it down:
February 9, 2012 - 8 weeks from end of promo
March 8, 2012 - 12 weeks from end of promo
Can't wait for the flood of messages when people start getting their miles and the start of the next fight - unlimited miles for everything thru 9/9 and not getting capped at 25k
Jan 31, 2012, 5:42 am
#2424
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 687
Madness!
I send a detailed email to united customer service about 2 weeks ago outlining my four problems with postings. I included merchant name, vendor, date, etc in a series of attachments. (Note that this was my THIRD attempt to straighten some of these out with no response.)
Nothing.
After Jason's advice, I sent the entire thing again to the list of executives.
I got a response back within a day. It reads:
"After researching this matter it appears that you left out some required information. Please provide the exact following information for your missing transactions and we will look into this matter for you.
Order number, Order amount, Merchant name, Purchase date.
Please provide requested information within five business days. If the requested information is not received within the allotted timeframe, we regret to you inform you that we may have to close your case.
Sincerely,"
Sigh.
Nothing.
After Jason's advice, I sent the entire thing again to the list of executives.
I got a response back within a day. It reads:
"After researching this matter it appears that you left out some required information. Please provide the exact following information for your missing transactions and we will look into this matter for you.
Order number, Order amount, Merchant name, Purchase date.
Please provide requested information within five business days. If the requested information is not received within the allotted timeframe, we regret to you inform you that we may have to close your case.
Sincerely,"
Sigh.
Jan 31, 2012, 8:00 am
#2425
Join Date: May 2011
Location: MCI
Programs: Co-branded credit card status moocher
Posts: 137
I send a detailed email to united customer service about 2 weeks ago outlining my four problems with postings. I included merchant name, vendor, date, etc in a series of attachments. (Note that this was my THIRD attempt to straighten some of these out with no response.)
Nothing.
After Jason's advice, I sent the entire thing again to the list of executives.
I got a response back within a day. It reads:
"After researching this matter it appears that you left out some required information. Please provide the exact following information for your missing transactions and we will look into this matter for you.
Order number, Order amount, Merchant name, Purchase date.
Please provide requested information within five business days. If the requested information is not received within the allotted timeframe, we regret to you inform you that we may have to close your case.
Sincerely,"
Sigh.
Nothing.
After Jason's advice, I sent the entire thing again to the list of executives.
I got a response back within a day. It reads:
"After researching this matter it appears that you left out some required information. Please provide the exact following information for your missing transactions and we will look into this matter for you.
Order number, Order amount, Merchant name, Purchase date.
Please provide requested information within five business days. If the requested information is not received within the allotted timeframe, we regret to you inform you that we may have to close your case.
Sincerely,"
Sigh.
Jan 31, 2012, 8:23 am
#2426
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 687
you're nice
The word I was thinking of was much harsher than trolling
Jan 31, 2012, 11:17 am
#2427
Join Date: Apr 2006
Posts: 1,259
I'm sure UA will post these miles before the conversion to CO systems in March when our MP numbers all become CO numbers, and old UA promotions get forgotten or lost in the conversion,right? Right guys?!
Jan 31, 2012, 12:13 pm
#2428
Join Date: May 2011
Location: MCI
Programs: Co-branded credit card status moocher
Posts: 137
So, this morning I sent an e-mail to the list of executives that Jason posted explaining my missing purchases from August and repeated inquiries.
Within two hours, I received responses to each of my outstanding inquiry numbers with the following message:
Probably not a coincidence. I do enjoy that they will send my order to be credited "as a courtesy" to me, like it's some big favor.
Within two hours, I received responses to each of my outstanding inquiry numbers with the following message:
We are very sorry for the delay in crediting your miles and any inconvenience this may have caused.
As a courtesy to you, we are sending this order to be credited. Please allow approximately 2 weeks for this to post to your account.
We hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
xxxxx
As a courtesy to you, we are sending this order to be credited. Please allow approximately 2 weeks for this to post to your account.
We hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
xxxxx
Jan 31, 2012, 4:03 pm
#2429
Join Date: Jul 2010
Posts: 37
so, when is the sweep?
I can't wait to put this chapter in my miles hobby to rest.
Any guesses on when they are going to do the Months of Miles sweep?
Do you guys expect there to be errors regarding the September 9 cut-off date (i.e. when the promo went from unlimited to 25k)?
Any guesses on when they are going to do the Months of Miles sweep?
Do you guys expect there to be errors regarding the September 9 cut-off date (i.e. when the promo went from unlimited to 25k)?
Jan 31, 2012, 4:37 pm
#2430
Join Date: Apr 2011
Programs: Bonvoy Amb LTT, HHonors Diamond, AA ExPlat, United Silver
Posts: 642
My guess would be mid-Feb for the sweep. That puts it in their time frame and several weeks before the conversion.