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UA sent me another person's receipt or travel info / sent my info to wrong email

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UA sent me another person's receipt or travel info / sent my info to wrong email

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Old Oct 2, 2021, 11:22 pm
  #106  
 
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
Originally Posted by TomMM
Somebody using your MP#?
I do not think so.

I was originally booked on the flights (kind of). It has my name but no reservation.

I saw someone post about an email but I did not receive an email.

Not sure who to contact at UA IT.

Everything looks fine with my account and honestly if I had not been checking the time for a reservation in a week or so would have no knowledge as did not get the usual text to check in 24 hours ahead of the reservation.
Aussienarelle is offline  
Old Oct 3, 2021, 8:32 am
  #107  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,044
Originally Posted by Aussienarelle

Not sure who to contact at UA IT.
In the past I've had UA's Insider proactively reach out to me regarding a tech issue. For this I'd play stupid and call MP customer service inquiring about the itinerary.
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TomMM is offline  
Old May 5, 2022, 3:37 pm
  #108  
TA
 
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
I was just served up someone else's MileagePlus account info on UA.com

Wow, this is a first. I log into UA.com to check my balance, trips, and the right panel on homepage spins a bit and waits. Then to my surprise, it serves up the name and account number of someone who is not me. An actual name and account number that appears to be someone real.

Has this ever happened to others? I cleared all the cookies, etc., not wanting to see someone else's info. But makes me wonder, did my info get served up to someone else too?


TA is offline  


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