UA sent me another person's receipt or travel info / sent my info to wrong email
Dec 13, 2016, 11:43 am
#46
Join Date: Aug 2005
Posts: 3,438
I called them back just now and found that even though I had corrected the email address, the bogus one was still the primary one for the record and all emails were still going to that address. Geez
Dec 13, 2016, 7:35 pm
#48
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
A year ago I received a complete eTicket for some one else. I called her, explained that it is dangerous to her if anyone has her record locator. I then called the sirline, spoke to a supervisor...she was thankful.
May 15, 2017, 7:10 am
#52
Suspended
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
Or some corporate travel agency screwed up and used the wrong traveler profile.
A couple of times I've seen itineraries for people with the same name as me.
A couple of times I've seen itineraries for people with the same name as me.
May 15, 2017, 8:37 am
#53
Join Date: Feb 2017
Posts: 38
good questions - Looks like it was issued April 4th... guessing they booked it themselves since it shows last 4 of cc... anyways i contacted UA when i was dealing with other issues but it is still sitting there... really makes you wonder.
May 15, 2017, 9:10 am
#54
Suspended
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
In these situations I have gone into the reservation and removed my FF number. That removes it from my itineraries page and removes the risk of the traveler's trip being credited to the wrong FF account.
Aug 14, 2018, 5:06 pm
#55
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 782
Inflight Receipt Email - send to the wrong person ???
Flew UA 548 this morning and it was uneventful, until I got home and checked my email. Found an email from "[email protected] with an invoice for my onboard food purchases, but I never purchased anything. I almost never do. I never took my credit card out for any reason and the customer name they list, well it is just initials and they are not mine, not even close. They list a credit card number but only show the last 4 digits and none of my cards have those digits....I even went to far as to check my credit card accounts and no matching charges and the only charge from UA is for the extra miles I bought on this trip...
So it leaves me wondering, has anyone else had this happen? Any guesses as to how they did this? Oh, no one in my row bought anything, no one in my wife's row bought anything either...
So it leaves me wondering, has anyone else had this happen? Any guesses as to how they did this? Oh, no one in my row bought anything, no one in my wife's row bought anything either...
Aug 14, 2018, 5:19 pm
#56
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Flew UA 548 this morning and it was uneventful, until I got home and checked my email. Found an email from "[email protected] with an invoice for my onboard food purchases, but I never purchased anything. I almost never do. I never took my credit card out for any reason and the customer name they list, well it is just initials and they are not mine, not even close. They list a credit card number but only show the last 4 digits and none of my cards have those digits....I even went to far as to check my credit card accounts and no matching charges and the only charge from UA is for the extra miles I bought on this trip...
So it leaves me wondering, has anyone else had this happen? Any guesses as to how they did this? Oh, no one in my row bought anything, no one in my wife's row bought anything either...
So it leaves me wondering, has anyone else had this happen? Any guesses as to how they did this? Oh, no one in my row bought anything, no one in my wife's row bought anything either...
Aug 14, 2018, 5:27 pm
#57
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,663
I made a purchase a few weeks ago, and just as she ran my card (for the correct amount), she said made an error and receipt would be going to the guy sitting in xyz. No big deal, as it wasn't work related.
Aug 14, 2018, 5:36 pm
#58
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
No big deal for you. But big surprise to the guy sitting in xyz who will then ask here on FT about it.
Aug 14, 2018, 5:48 pm
#59
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,663
Aug 14, 2018, 6:35 pm
#60
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 782
No seat changes, sat in the same seat I booked months ago. 21C, the seat always try to book on 737s.
No, it is not a big deal, something like $24 and change for 3 different boxes and my card was not charged but it leaves me wondering. Right now I am wondering who will get my miles from this trip?
No, it is not a big deal, something like $24 and change for 3 different boxes and my card was not charged but it leaves me wondering. Right now I am wondering who will get my miles from this trip?