Mar 18, 2013, 8:16 am
Last edit by: starflyergold
Update 14 July 2013: Recent reports indicate the unofficial status match programme is running smoothly again. TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
Please note that the email address no longer works. The only way to contact TK is now via the website
Please note that the email address no longer works. The only way to contact TK is now via the website
FAQ 7: TK status match (2013)
Sep 9, 2013, 11:52 am
#376
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,214
Sep 10, 2013, 8:03 am
#379
Join Date: May 2006
Programs: FB Gold, TK Miles & Smiles Elite, Aeroplan
Posts: 248
Requested status match on August 26, approved on September 5.
Reading the posts above I do fear my card will not arrive in time though. If so, will report whether or not lounge access with print-out was successful.
Reading the posts above I do fear my card will not arrive in time though. If so, will report whether or not lounge access with print-out was successful.
Sep 10, 2013, 8:23 am
#380
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,214
Cheers.
Sep 10, 2013, 10:23 pm
#381
Join Date: Feb 2010
Posts: 25
Requested on July 30, status match on July 31 (some 10 hours later!)
Tried access (Swiss) at PRG and GVA. Just BP with *G on it. PRG=no problem, GVA=no access without card
Tried access (Swiss) at PRG and GVA. Just BP with *G on it. PRG=no problem, GVA=no access without card
Sep 11, 2013, 7:52 am
#382
Join Date: Feb 2011
Location: YYZ
Programs: AC, BA, Marriott, SPG
Posts: 842
I requested a status match, sent a PDF of my statement and a scan of my AC Super Elite card. I received the following request:
"In order to finalize your request we need to see the original/physical gold card copy.
Kindly resend your request with the related document. You may contact with Air Canada if you do not have a original card in your hand."
How exactly do I send them an original copy? Should I sent a photo of me holding it or perhaps a scan of the front and back of the card?
"In order to finalize your request we need to see the original/physical gold card copy.
Kindly resend your request with the related document. You may contact with Air Canada if you do not have a original card in your hand."
How exactly do I send them an original copy? Should I sent a photo of me holding it or perhaps a scan of the front and back of the card?
Sep 11, 2013, 7:56 am
#383
Join Date: Feb 2013
Location: Paris, France
Programs: A3*G, Accor ALL Gold
Posts: 597
I requested a status match, sent a PDF of my statement and a scan of my AC Super Elite card. I received the following request:
"In order to finalize your request we need to see the original/physical gold card copy.
Kindly resend your request with the related document. You may contact with Air Canada if you do not have a original card in your hand."
How exactly do I send them an original copy? Should I sent a photo of me holding it or perhaps a scan of the front and back of the card?
"In order to finalize your request we need to see the original/physical gold card copy.
Kindly resend your request with the related document. You may contact with Air Canada if you do not have a original card in your hand."
How exactly do I send them an original copy? Should I sent a photo of me holding it or perhaps a scan of the front and back of the card?
Sep 11, 2013, 8:05 am
#384
Join Date: Feb 2011
Location: YYZ
Programs: AC, BA, Marriott, SPG
Posts: 842
Sep 11, 2013, 8:22 am
#385
Join Date: Feb 2013
Location: Paris, France
Programs: A3*G, Accor ALL Gold
Posts: 597
It was no problem for me. Maybe your scan is not clear enough and they think it is a fake card ?
Sep 11, 2013, 12:49 pm
#386
Join Date: May 2006
Programs: FB Gold, TK Miles & Smiles Elite, Aeroplan
Posts: 248
Sep 12, 2013, 5:01 am
#388
Join Date: Aug 2011
Location: UK
Posts: 452
FAQ 7: TK status match (2013)
Could someone please advise me what kind of statement from flying blue would be accepted for status match? I made a PDF from my online account and they would not accept it. I don't think I have receive any other kind of statement from Flying Blue.
Thanks in advance
Thanks in advance
Sep 12, 2013, 2:47 pm
#389
Join Date: May 2006
Programs: FB Gold, TK Miles & Smiles Elite, Aeroplan
Posts: 248
Could someone please advise me what kind of statement from flying blue would be accepted for status match? I made a PDF from my online account and they would not accept it. I don't think I have receive any other kind of statement from Flying Blue.
Thanks in advance
Thanks in advance
Sep 13, 2013, 4:09 am
#390
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,214
Here's their response:
Dear uxb,
Your Miles&Smiles membership card has been ordered again. Your card will be sent to your address after it has been published. You can use your membership number or temporary card until you receive your permanent card.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 10.30 PM. The location of Card Press desk is between A and B Check-in counters.
Thank you for choosing Turkish Airlines on your flights.
Sincerely yours,
CUSTOMER CONTACT CENTER
Turkish Airlines Inc.
Your Miles&Smiles membership card has been ordered again. Your card will be sent to your address after it has been published. You can use your membership number or temporary card until you receive your permanent card.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 10.30 PM. The location of Card Press desk is between A and B Check-in counters.
Thank you for choosing Turkish Airlines on your flights.
Sincerely yours,
CUSTOMER CONTACT CENTER
Turkish Airlines Inc.