Gonna be a bit vulgar here but....
God damn, just how many f**king contracts does TSA hand out to Lockheed and just how far do they have their hand up our (TSA's) a$$.

FlyClear: workers
 

As someone who is in the customer service field and experiences customer service in hotels, airlines, etc hundreds of times each year, I have to say that whatever training they did for these "minimum-wage students" was amazing! They were consistently professional, knowledgeable, courteous, friendly, helpful and over the top "just nice"--something that is missing in so many other places around in business now!

True! All Disney theme parks, all Universal theme parks, some theaters and theatres, some sports venues, most Las Vegas casino restaurants...heck, two weeks ago I paid $500 to have parking (taking away from others) and a two good spots to watch the 787 first flight!

Hopefully that will translate into a very short duration of unemployment for them.

Good customer service is hard to find.

Yeah, the list goes on and on and on. I'm not quite sure why folks have/had such a strong reaction to Clear, but paying a little more to cut in line is something that has been around and will be around for a long, long time. Didn't UA recently say they generated a ton of dough selling priority screening? So it's ok for UA but not for Clear somehow?

It's actually a concept that I wish the DMV would get behind! I'd gladly pay the state an extra $50 to be in and out of the DMV in under 5 minutes!!!! ^ I think I'll bring that up at the next AAMVA meeting!

Of course, Clear was meant to be far more than just that, but TSA couldn't allow a private company to do its job better and more efficiently and friendly than they do it, so....

I don't fully understand though why clear did not change their business model. If its just a way to cut the line why bother getting all the biometrics and background checks done and waste all the money ? How dumb can a company be to not adapt their business model after it obviously did not work out.
I would expect that the company should have been smart enough to change their business model after they did not get their original one (not having security checks) working with the TSA.
Obviously there were enough customers that were willing to pay to skip a line. So why not just invest all the money into having an additional TSA line sponsored by Clear and you pay for line cutting.
But this would have meant to admit the truth what the program ended up to be.

I did pay for Clear but this was just to save time. I am in so many databases already and my fingerprints got taken a lot so that one more company to me did not make that big a difference.

You'd be doing everyone a service if you'd instead bring up "Why do the lines suck at our DMV and what the hell are we going to do about it?"

[QUOTE=GoingAway;11957112]You really have no clue and blindly give your information out - go for it.... GOES is a federal program, and it was CUSTOMs agents you met with, not TSA. TSA has nothing to do with C&I ... they're the screening you'd hit afterwards, if you're connecting once you return to US soil.

I guess you need to reread my post....your totally misunderstood...then misrepresented my point...TSA, CBP all the same and all under the same direction of DHS, yes you are correct I should have said CBP, my mistake, but that was not my point...don’t have time to explain it, reading is fundamental….So yeah I don’t know anything about what I am talking about…:rolleyes:

Come on now. :rolleyes:

You, of all people around here, know the answer to that question.

It is a program run by a government and government does almost nothing well.

But I don't CARE about everyone else's DMV (or airport screening) experience. I only care about MINE!

Besides, they've been trying to fix the DMV experience for 50 years. It can't be done. The best they've managed to do is switch from actual lines to take a number and sit 'lines.' The same will be true of TSA. It is what it is. It can't be 'fixed,' the best you can hope for is to get around, under and through it as quickly as possible.

But paying for a concierge DMV experience has not been tried that I am aware of. And it's brilliant: more money for the state from people who voluntarily decide that their time is worth more than the fee! Win-win! ^

You should care. In the long run, inefficient ways cost everyone, you and me included, in tax dollars and airport fees.

Sounds more like way of doing business in Soviet Union, Comrade. Certain Comrades and State grow fat on bribes from rich fools while People continue to suffer from State inefficiency. Sooner or later, house of cards collapses and gangsters move into power.

Bad times, Comrade.

In my state, if you make an appointment instead of just showing up, you do not have to wait on line at the DMV. And an appointment is free. Nobody ever seems to use it, though...(although I do)

I dunno, Spiff. It's a business model that worked VERY well for me at Universal theme park in Orlando. The Express Plus Pass was not cheap, but well worth it! ^

Are you calling Universal communist? :confused:

That's sort of like the Disney FASTPASS, as I understand it. ^