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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

wahooflyer Mar 29, 2017 8:50 am

An update on getting NEXUS with an old (10+ year) misdemeanor: had my interview yesterday and had no problems receiving final approval, even without court documents. The US CBP officer did mention it in passing- "I see you've got something on your record from '05, but it's only one misdemeanor count so that's okay with us. Have you ever been arrested any other time?" I got my approval email about 15 minutes after leaving the interview center in Fort Erie. The experience couldn't have been any smoother; even both of the CBP officers I spoke to were smiling and had a very laid-back attitude, which shocked me.

The one thing I'd recommend for anyone else in my situation applying for NEXUS or GE: if you have ever been arrested, no matter how minor the offence or how long ago, get a copy of your FBI file (link to FBI site here and be sure the final disposition of the arrest is correctly indicated on the report. Often for misdemeanors the local courts won't report the conviction or dismissal to the FBI, only the initial arrest. That will help the process go smoother with both US and Canadian officials.

phltraveler Apr 4, 2017 5:59 pm

Anybody ever get IMM 1-1 on their NEXUS receipt? It was above the V-#-#-# line that usually appears.

First kiosk I try in Yyz won't read my card. Second is normal up to that. I recognize that I am not breezing through today and the officer at the end of the kiosks crosses corner to corner on both sides with a highlighter. Officer before baggage points me to immigration one.

See an officer and I have all my paperwork in order. Jokingly asks "what did you do“. Asks my purpose in Canada and brief reply. Officer is befuddled as to why I am picked after he pulls me up on his computer. Says random picks have a different code and all my stuff is in order and I shouldn't have been diverted for any apparent reason. Highlighters and stamps everywhere - both sides of declaration and nexus receipt. Looked a bit more at final stop after baggage but still hand over docs and get a "thank you“ back.

Kind of baffling but painless other than the few minutes of time.

tadc Apr 7, 2017 11:01 am

Bit of a unusual question:

Any tips on changing/cancelling a pending Nexus app to a GE app?

Long story short: applied for GE for wife and I (with CSR credit), but applied for Nexus for 5YO son (because it's free).

Coordinated with a previously-planned trip to a place with plentiful interview appointments, got our GE interviews done.

Unfortunately I failed to anticipate that the NEXUS pre-approval time is ridiculous, so our trip came and went and son is still not pre-approved.

We have an overseas trip in July and my goal is to get Nexus/GE for son before then. Problem is that I'm 6 hours from the nearest NEXUS interview location.

Question: is it possible to cancel or change the NEXUS app to a GE app? Or am I stuck in limbo until the NEXUS app is approved?

Apologies in advance if this is well documented somewhere... having a hard time with relevant search terms for this question.

Thanks!

TWA884 Apr 7, 2017 4:27 pm

[MENTION=258497]tadc[/MENTION],

The closest answer that I can find for your question is in the Changing from Nexus to Global Entry thread (it's pretty short, only eight messages).

1KChinito Apr 7, 2017 5:05 pm


Originally Posted by tadc (Post 28143158)
Bit of a unusual question:

Any tips on changing/cancelling a pending Nexus app to a GE app?

Long story short: applied for GE for wife and I (with CSR credit), but applied for Nexus for 5YO son (because it's free).

Coordinated with a previously-planned trip to a place with plentiful interview appointments, got our GE interviews done.

Unfortunately I failed to anticipate that the NEXUS pre-approval time is ridiculous, so our trip came and went and son is still not pre-approved.

We have an overseas trip in July and my goal is to get Nexus/GE for son before then. Problem is that I'm 6 hours from the nearest NEXUS interview location.

Question: is it possible to cancel or change the NEXUS app to a GE app? Or am I stuck in limbo until the NEXUS app is approved?

Apologies in advance if this is well documented somewhere... having a hard time with relevant search terms for this question.

Thanks!

When did you apply for NEXUS for your 5 year old son? NEXUS conditional approval time is taking approximately 2 to 2.5 months.

If you do not want to wait for NEXUS at all, my guess is apply for Global Entry and pay $100 fee. Let us know if GOES website allows you to do that.

tadc Apr 8, 2017 12:15 pm


Originally Posted by 1KChinito (Post 28144725)
When did you apply for NEXUS for your 5 year old son? NEXUS conditional approval time is taking approximately 2 to 2.5 months.

If you do not want to wait for NEXUS at all, my guess is apply for Global Entry and pay $100 fee. Let us know if GOES website allows you to do that.

It's been about a month.

The bigger problem isn't the wait so much as the inconvenience of getting to a Nexus interview location after pre-approval.

the website doesn't provide for any way to cancel, nor a phone number...

emcampbe Apr 9, 2017 2:30 pm


Originally Posted by tadc (Post 28147391)
It's been about a month.

The bigger problem isn't the wait so much as the inconvenience of getting to a Nexus interview location after pre-approval.

the website doesn't provide for any way to cancel, nor a phone number...

call an enrollment center to see what they say. I'd start with Nexus - use a smaller location. YYZ sends you to an answering machine and you may/may not get a call back. Try YWG/YYC/YVR - I've had pretty good luck having them answer. If not, try a GE Centre - again, smaller might. E better. Not ORD, but maybe CVG. Finally, you could try GOES tech support and see if they can help - 800 number is on the GOEs homepage. Wait time is typically 60 minutes, give or take - so try it when you can sit on hold and are doing something else.

FYI, I submitted my renewal application for NEXUS 9 weeks ago (yes, that is correct) and am still 'pending'. So yes, the 2+ months is accurate. 5 years ago, the renewal took 3, maybe 4 weeks.

Iceland Apr 10, 2017 5:58 am


Originally Posted by tadc (Post 28147391)
It's been about a month.

The bigger problem isn't the wait so much as the inconvenience of getting to a Nexus interview location after pre-approval.

the website doesn't provide for any way to cancel, nor a phone number...

Canadian site has phone numbers:

http://www.cbsa-asfc.gc.ca/prog/nexu....html#info-reg
General Information

For more information, call one of the following Canadian Processing Centres:
Phone number Region Hours of operation

800-842-7647 Residents of Ontario and the United States Monday to Friday, 8:30 a.m. to 4:30 p.m. ET (except holidays)

justsomeengineeringguy Apr 10, 2017 9:08 am


Originally Posted by greglvnv (Post 28045488)
You should definitely be truthful but also bring all the paperwork you can to show the disposition of each case as well as the details of the judgment 20 years ago. Regarding the arrest, the only issue I see is that it wasn't over 10 years ago and having had a conviction previously, they might consider it as too recent. Anyways, good luck, be honest and share the outcome with us.

Interview was thorough, was there for over 30 minutes. Suspended record was not an issue. Eventually was approved.

iceblueshoes Apr 16, 2017 3:52 pm

Hoping someone here can answer this or possibly point me in the right direction since I'm not seeing anything regarding my scenario.

A few years ago I legally changed my name, while I have all the documentation copies ready to send with the application, there's only space for one birth certificate.
Should I use my newer/current birth certificate info on the application or the original one with my birth name?

Although if I can use the extra one and list it under the "type of document" section it would probably solve my problem.

I'm Canadian in the event that makes a difference.
Help please!

greglvnv Apr 16, 2017 4:27 pm


Originally Posted by iceblueshoes (Post 28187533)
Hoping someone here can answer this or possibly point me in the right direction since I'm not seeing anything regarding my scenario.

A few years ago I legally changed my name, while I have all the documentation copies ready to send with the application, there's only space for one birth certificate.
Should I use my newer/current birth certificate info on the application or the original one with my birth name?

Although if I can use the extra one and list it under the "type of document" section it would probably solve my problem.

I'm Canadian in the event that makes a difference.
Help please!

You would only list your current birth certificate, however you will need to show the court order (or administrative order) for name change. If those are not provided in your jurisdiction then you need to bring the old birth certificate to the interview but don't list it on the application. In my case however, I don't recall showing the birth certificate at all. I just showed my passport, driver license and court-ordered name change document.

iceblueshoes Apr 16, 2017 9:07 pm


Originally Posted by greglvnv (Post 28187633)
You would only list your current birth certificate, however you will need to show the court order (or administrative order) for name change. If those are not provided in your jurisdiction then you need to bring the old birth certificate to the interview but don't list it on the application. In my case however, I don't recall showing the birth certificate at all. I just showed my passport, driver license and court-ordered name change document.

Thanks for the clarification. ^
I have all the documentation (both new and original birth certificates as well as the govt. form confirming the change) so I'll include both with the application. I'd rather include too much info/documentation as opposed to not enough and being declined or having it delayed. Not that I'm in a rush for this but why wait any longer than I have to?

TheBOSman Apr 19, 2017 2:30 pm


Originally Posted by 18sas (Post 28201266)
This was a bit unexpected, but I got my conditional approval today. My application was completed sometime in mid-March, though I don't remember the exact date.

My next trip to Canada is in early May, so there are no appts. available then. After that it will be July, but I don't think they take appontments this far in advance.

This is more appropriate to http://www.flyertalk.com/forum/trust...on-thread.html, but I believe the window for appointments is at least 6 months out. I would check online through GOES for your desired location(s). Also, check daily for cancellations at your desired location(s) during the time you'll be in Canada next month.

1KChinito Apr 19, 2017 3:19 pm


Originally Posted by 18sas (Post 28201266)
This was a bit unexpected, but I got my conditional approval today. My application was completed sometime in mid-March, though I don't remember the exact date.

My next trip to Canada is in early May, so there are no appts. available then. After that it will be July, but I don't think they take appontments this far in advance.

Keep checking on GOES website, for appointment slots for the NEXUS office you are interested in. Very likely you will find something in less than two weeks. Cancellations happen all the time.

18sas Apr 19, 2017 3:25 pm


Originally Posted by TheBOSman (Post 28202052)
This is more appropriate to http://www.flyertalk.com/forum/trust...on-thread.html, but I believe the window for appointments is at least 6 months out. I would check online through GOES for your desired location(s). Also, check daily for cancellations at your desired location(s) during the time you'll be in Canada next month.

OK. It seemed like though every day that I checked in July was showing unavailable, but there were plenty of slots across the board in June. I just assumed that meant that they weren't taking appointments yet for July.


Originally Posted by 1KChinito (Post 28202296)
Keep checking on GOES website, for appointment slots for the NEXUS office you are interested in. Very likely you will find something in less than two weeks. Cancellations happen all the time.

Thanks, I'll try to check back. Is it easy to change appointment times online?


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