YOW & YVR now have new ones with facial recognition that work for citizens from every country ( and don't require you to fill out a customs card)

New primary inspection kiosks? You mean the Nexus ones that don't require you to fill out a card?

If you are traveling with a kid in Nexus who can't use the machines, then you need to fill out a customs card. Just go to the special services desk, who can process everyone. That's what we always do - technically, we could go to the kiosks ourselves, but since we have to go see special services anyway, its almost always eaiser to have them clear us all. No need to wait in the regular line.

Haven't flown since December, so maybe the process for NEXUS has changed, but the CBSA has been rolling out kiosks so far in Ottawa and I believe Vancouver (Toronto is next, I assume) where no travellers fill out the cards (http://www.cbsa-asfc.gc.ca/travel-vo...k-bip-eng.html).

It seems if one is "unable" to use the PIK, you can proceed as normal and make the declaration with the customer's officer. I wonder if that means I can simply proceed to the special services counter by the NEXUS kiosks like I have been (minus the white declaration card). Such a pain.

Such a pain? You mean to clear the same way you always would have had to with a kid in tow.

Kids can't use the kiosks without biometric on file, and only the kiosks, as I understand it, allow for one to clear without a customs card. Maybe I'm wrong, but personally, I'd think that it is wise to fill out the card (how much of a pain is that, really, by the way), and if you don't need it, big deal. Presumably, like the kiosks for the US, the receipt is what you need, with the info. going directly into the kiosk, and without that proper receipt, you'd need a declaration card.

Oh, and just since your post isn't real clear, you can only use the special services desk with child if the child is also a Nexus member, though that should be a given. If they aren't a Nexus member, you'd need to either use the regular line, or take your chances on getting your own Nexus revoked for attempting to bring a non-Nexus member to the trusted traveler lane.

Arrived Vancouver, B.C. less than two weeks ago, NEXUS and non-NEXUS members did not have to fill out a paper form. Air Canada flight attendant made an announcement before arriving YVR that completing an immigration/customs form was no longer necessary.

According to the email I got a few months ago, all NEXUS kiosks across Canada are now asking the declaration questions.

The facial recognition kiosks that are in use at YVR, YYC (I think) and other places are different from the NEXUS ones.

NEXUS kiosks and "new" "general public" primary kiosks are two different things.

NEXUS members no longer need to fill paper declaration form if using NEXUS kiosk.

General public still need paper form unless they are entering Canada at an airport transitioned to the new kiosks.

My partner tried to apply NEXUS online yesterday. After clicking through all the links and logging into his GOES account, there was not an icon/link to apply for NEXUS. There was a place to click for renewal, after clicking, then options for Global Entry and NEXUS were available. Is this a website omission or there is a special link to apply NEXUS for the first time?

From your description, I am assuming your partner already has Global Entry.

https://www.cbp.gov/travel/trusted-t...sked-questions

Do these instructions from the official FAQ not work for you?

Yes, he has Global Entry. Thanks for the info. I had it printed out when I applied a few years ago and misplaced it.

Except previously we would walk towards the NEXUS kiosks, past them, and straight to the special services counter (with the white form in hand).

Now we have to join the herd of general public flyers and queue for a general public kiosk.

And yes, I know the child needs to have NEXUS as well to use that special services counter. He's had it since he was a month old.

I'm still having trouble following. There is still a crew counter at airports that have transitioned to new general public kiosks or did they get rid of that?

I had the same issue on Monday the 13th at YVR also, as well as some other folks on my flight. I came from a UA flight and the FAs still passed out immigration forms.

My partner went through all the steps. Unfortunately there was no NEXUS checkbox or anything NEXUS. When I applied NEXUS last year, I followed the steps and it went right through. I wonder what happened this time.

His only option now is paper application.

Just an FYI, I got IMM 1-1 in YYZ (Nexus flag for recently expiring and then expired work permit on three occasions) and the CBSA officer in Immigration I told me after that I should continue to fill the paper card for at least a couple more months. They expected to see it there even though I had a NEXUS kiosk receipt.

(They were also not aware why the Nexus system flagged me for IMM 1-1 on those three occasions - the NEXUS enrollment office told me it's an automatic flag when your work permit is about to expire or is expired, until the block is removed by the NEXUS office. The officers in Immigration I were baffled on all three occasions this happened to me and cleared me with essentially no questioning after checking their computers).