Thanks again for info. I think we will do a trip down to Pearson 1 this week and do the eye scan and Passport photo ahead of our trip. We are retired and it will be a good day trip for us. I think I can park at Terminal 1 for about 15 bucks for 3 hours..:)

15 bucks for 45 minutes more like.

Huh, funny that Toronto doesn't have an off-airport enrollment center. Yet both Vancouver and Seattle do (well, Seattle is at Boeing Field, but that's not a real airport ;)). I went to the Vancouver UEC (downtown Vancouver) enrollment center a couple of weeks ago to update my passport, so I just assumed other Canadian cities had them. Wonder what makes the Pacific Northwest (or is that the Pacific Southwest to you Canadians? :p) so special...

BTW, glad I did stop. Canada didn't have my new passport info, despite me having updated it on GOES as well as stopping at a US GE enrollment center (at EWR)--the US CBP officer in the Nexus center said it was updated, but then she said, "You'd better talk to the Canadians, too"--good thing I did, as he said it wasn't updated but processed the update in a couple of minutes. Seems like for passport updates, you really do need to visit an actual NEXUS center.

Can we take some snacks with us in the carryon? We are flying Toronto to Chicago then Chicago to Hawaii...do we have to declare those snacks? I read somewhere a chocolate bar not declared got someone in trouble?

or should we wait till we get to Chicago, deplane, get some snacks for the long flight to Hawaii?

WE also go to Florida after Christmas by car. I have never declared the dry foodstuffs for our Condo to US Customs, Should we be doing this?

Hawggy, read the descriptions on the GE or NEXUS machine carefully and answer according to the nature of your snacks. It doesn't ask you if you have "food" or "snacks" or "chocolate bars". It has a specific list of categories of food, and it's a matter of discretion whether what you have is one of those, i.e., dairy or nuts and seeds. I would declare a granola bar with peanuts as "nuts and seeds" even though there is no chance of a peanut plant growing, because I don't want to be accused. In my interview they told me, "when in doubt, declare."
When you drive by car, presumably you answer the officer's questions and if you were asked, you would not deny having the food with you. NEXUS makes things a little more complicated because the interaction is with the machine, not a person, and it always asks you, whereas a person doesn't always ask you.
I buy snacks after security unless there is something specific I need, like gels for running, or a box of granola bars for overseas that are unavailable or too expensive post security. When I declare, it sends me to secondary, but it's not that terrible a delay, in my limited experience.

Do you have to visit a Nexus office? Could you scan the photo page and email/fax it to a Nexus office?

Thanks very much for the answer..I have never crossed at the airport using NEXUS so all this is new to us..I think we will just get our snacks for Hawaii in Chicago when we change planes and then I can answer no on the Nexus machine.I am sure using it for the first time will be an event in itself..LOL

I was told during my interview to call them (the office I interviewed at--Lansdowne, ON) if I couldn't get it updated another way, but when I called them after updating it online, they didn't volunteer that as an option. During that call, I asked about visiting a GE office, and they weren't sure but suggested I try that. The GE office apparently did update it on the US side, which is why the US CBP officer in Vancouver said it was correct, but it didn't update it on the Canadian side.

If I didn't have any trips to Canada planned, I would have pursued the fax/email option harder, but since they didn't volunteer it and I had a trip to Canada planned anyway, I didn't ask.

Incoming to Canada at YYZ today, I gave the leftover cookies to Mr Flyquiet, nonNEXUS, and he completed his declaration saying "yes" to food, because the cookies contained dairy products in the ingredients. He wrote cookies on the form beside the Yes. He used the self-serve passport reader service. Naturally, a non-NO answer sent him to an officer, who told him not to put the cookies there. I really wish they would have a FAQ that everyone could refer to - i.e., "dairy" means "primarily or entirely comprised of dairy products such as milk, yogurt, cheese" or whatever they mean. I think considering cookies not to be dairy is common sense, but then you have the power maniac officers to fear and dread and they say those ominous thing like "don't take chances" and I am such a rule-follower and I don't want to lose the benefit. I positively sailed through and as I walked to the bag carousel (bags were FAST at YYZ today!) I said to myself, best $50 I ever spent. Then had to spend half an hour putting in a damaged bag claim... :(

The Bride and I did too, yesterday. Had to do a BUF -IAH run, with TSA Pre-check by-passed 50 people BUF and well over 100 at IAH; best part was coming over the Peace Bridge at 8 p.m., seeing the entire plaza filled with cars, being the only one in the NEXUS lane, and getting only an "you're on your way" from the Customs officer: 3 seconds and done :D :D :D

That one trip was worth the $50 all by itself! ^

Most likely just demand. I read somewhere that more than half of NEXUS members/applicants live in the Vancouver area.

I had a funny (funny-weird, not funny-haha) experience trying to OLCI for UA out of ABQ, and it asked if I was using passport or "other travel document" and since the latter had no pulldown menu, I selected that to see if NEXUS was on the next screen. After asking me a few more questions, but no questions related to identifying said "other" travel document, it said I am not eligible to OLCI. So I went back to the beginning and OLCI with my passport. Even then, although it assigned me a seat, it refused to give me a boarding pass. I can only assume it just needed to see the actual passport, because I had used NEXUS on the southbound and it did not have my passport number in the system. I was at the airport in plenty of time, so got a confirmed seat on the oversold segment, but because I had no opportunity to use NEXUS, I could not use the PreCheck program. Anyone who has flown UA able to explain for future reference how I could provide my NEXUS info to UA?

Once you have your reservation, find it on the UA website. There is an update function that asks for your Trusted Traveller number, that's where you enter your NEXUS number and click the Update button.

The easiest way is to sign up for a MileagePlus account. Then sign into your account, and search for your reservation with the booking reference and last name. There should be a link to "Save to account" or something. When I did not do this it would not take my PASS ID*.

From there, you can "Edit traveler information", and fill in the "Known Traveler Number/Pass ID". This is not your NEXUS number. It is the PASS ID. It's on the back of your card.

Save that field, and then all should be good.

*The first time I tried this, I didn't have the reservation saved to a MP account (because I didn't have one), and every time I saved the traveler information, it cleared the known traveler number field.

Thanks!