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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

vernonc Oct 21, 2013 3:55 pm


Originally Posted by flyquiet (Post 21642990)
I had a funny (funny-weird, not funny-haha) experience trying to OLCI for UA out of ABQ, and it asked if I was using passport or "other travel document" and since the latter had no pulldown menu, I selected that to see if NEXUS was on the next screen. After asking me a few more questions, but no questions related to identifying said "other" travel document, it said I am not eligible to OLCI. So I went back to the beginning and OLCI with my passport. Even then, although it assigned me a seat, it refused to give me a boarding pass. I can only assume it just needed to see the actual passport, because I had used NEXUS on the southbound and it did not have my passport number in the system. I was at the airport in plenty of time, so got a confirmed seat on the oversold segment, but because I had no opportunity to use NEXUS, I could not use the PreCheck program. Anyone who has flown UA able to explain for future reference how I could provide my NEXUS info to UA?

If you have status (*S or *G) you will get TSA precheck printed on your boarding pass. I did not provide UA with my Nexus/GE info and still get TSA precheck every time.

Hawggy Oct 21, 2013 4:03 pm

Went to Toronto Pearson today and had the Iris Scan as well as Passport update done. No problem at all and parking at Terminal 1 for an hour cost us 10 Bucks. I asked about the granola Bars and they said yes..indicate as food and go to Secondary and it will only be 5 minutes before they allow us through..Very helpful.Kind and pleasant agents in Toronto, both Canadian and US Agents there.. We were pleased. They even had a test machine there to practice on..One agent suggested when travelling in Canada use Nexus and when going to the States use the other device that wants your passport Bar code and fingerprints..Not sure why she would indicate that. Great experience in any event.

flyquiet Oct 21, 2013 4:24 pm

Hawggy, the other machine, the "GE" or Global Entry machine is faster than doing the hokey pokey trying to get the NEXUS machine to read your eyes. The fingerprint scanner can read your fingers in multiple places on the glass plate, but your eyes have to be in precisely the right place. I am getting better every time with it, but I would pick the GE machine over NEXUS machine any day given the choice.

vernonc, Interesting -- My UA boarding pass said "Star Alliance Gold" (spelled out) but yet no Precheck. I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

14940674 Oct 21, 2013 5:00 pm


Originally Posted by flyquiet (Post 21645331)
I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

PreCheck has been available for flights to all destinations, domestic and international, since May 7, 2013.

canadiancow Oct 21, 2013 5:12 pm


Originally Posted by vernonc (Post 21645143)
If you have status (*S or *G) you will get TSA precheck printed on your boarding pass. I did not provide UA with my Nexus/GE info and still get TSA precheck every time.


Originally Posted by flyquiet (Post 21645331)
vernonc, Interesting -- My UA boarding pass said "Star Alliance Gold" (spelled out) but yet no Precheck. I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

I had Precheck on a United BP when I had no status, because I had entered my PASS ID. Being enrolled in a trusted traveler program is a much better way to ensure you get Precheck.

If everyone with status had Precheck, there wouldn't be long Premier Access lines and short Precheck lines.

astroflyer Oct 21, 2013 9:28 pm


Originally Posted by canadiancow (Post 21645571)
I had Precheck on a United BP when I had no status, because I had entered my PASS ID. Being enrolled in a trusted traveler program is a much better way to ensure you get Precheck.

If everyone with status had Precheck, there wouldn't be long Premier Access lines and short Precheck lines.

Yeah, I agree, status does not guarantee pre-check. I think United offered to enroll people in precheck who had status, but unless you're specifically enrolled, then no precheck.

flyquiet Oct 21, 2013 9:45 pm


Originally Posted by 14940674 (Post 21645503)
PreCheck has been available for flights to all destinations, domestic and international, since May 7, 2013.

Rats, missed my chance to use it then. AC still isn't participating yet, right?
Added: answered my own question: http://www.tsa.gov/tsa-precheck/tsa-...ating-airlines

FriendlySkies Oct 21, 2013 9:54 pm


Originally Posted by flyquiet (Post 21646779)
Rats, missed my chance to use it then. AC still isn't participating yet, right?
Added: answered my own question: http://www.tsa.gov/tsa-precheck/tsa-...ating-airlines

Nope. Just US airlines, though you may get lucky and be randomly directed into PreCheck during one of the many trials they've been doing lately.

astroflyer Oct 21, 2013 10:26 pm


Originally Posted by canadiancow (Post 21645571)
I had Precheck on a United BP when I had no status, because I had entered my PASS ID. Being enrolled in a trusted traveler program is a much better way to ensure you get Precheck.

If everyone with status had Precheck, there wouldn't be long Premier Access lines and short Precheck lines.

Yeah, I agree, status does not guarantee pre-check. I think United offered to enroll people in precheck who had status, but unless you're specifically enrolled, then no precheck.

mugsy1 Oct 22, 2013 12:07 am


Originally Posted by flyquiet (Post 21645331)
vernonc, Interesting -- My UA boarding pass said "Star Alliance Gold" (spelled out) but yet no Precheck. I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

I was able to use PreCheck last week out of DEN to YYC so it can now be used for international destinations. Status will not give you PreCheck, you need to be enrolled in Global Entry or now TSA sells it also as there needs to be a security background check before becoming eligible. Make sure you enter your Pass ID in the appropriate area when checking in. PreCheck is great as there is no need to take out laptop or liquids and you can keep your shoes on (what security should be). No naked scanner also at DEN. Now if only we could get the same treatment by CATSA for Nexus holders...

yyznomad Oct 22, 2013 12:15 am


Originally Posted by mugsy1 (Post 21647208)
I was able to use PreCheck last week out of DEN to YYC so it can now be used for international destinations. Status will not give you PreCheck, you need to be enrolled in Global Entry or now TSA sells it also as there needs to be a security background check before becoming eligible. Make sure you enter your Pass ID in the appropriate area when checking in. PreCheck is great as there is no need to take out laptop or liquids and you can keep your shoes on (what security should be). No naked scanner also at DEN. Now if only we could get the same treatment by CATSA for Nexus holders...

Got my chance at Pre at DEN over this past weekend as well.
I used the J security line but was randomly selected by the touch screen to go to the Pre line. What a frickin' breath of fresh air. My brain nearly melted not having to take anything out and to just take my belt off!

emcampbe Oct 22, 2013 12:36 am


Originally Posted by astroflyer (Post 21646937)
Yeah, I agree, status does not guarantee pre-check. I think United offered to enroll people in precheck who had status, but unless you're specifically enrolled, then no precheck.

UA, as well as all the other carriers participating in the precheck trial, sent out invitations to some of their elite members to participate. At that point, those enrolled in GE could also add their PassID to their profile on participating airlines to gain access to precheck. Both types of folks weren't and still aren't guaranteed anything - they all need to get the three beeps on the day of travel - however, rumor and experience seems to suggest having a trusted traveler number has greater success rates.

Don't know about the others, but UA also has a checkbox for all MP members in their online profiles, and its been there since the program launch, whereby the traveler gives permission for UA to send their data to TSA to try and get precheck. My wife, a UA silver at the time, used that box to get precheck before Canadians with Nexus could get precheck on their own. She got it most of the time, but I imagine a non-elite wouldn't have success.


Originally Posted by mugsy1 (Post 21647208)
I was able to use PreCheck last week out of DEN to YYC so it can now be used for international destinations. Status will not give you PreCheck, you need to be enrolled in Global Entry or now TSA sells it also as there needs to be a security background check before becoming eligible. Make sure you enter your Pass ID in the appropriate area when checking in. PreCheck is great as there is no need to take out laptop or liquids and you can keep your shoes on (what security should be). No naked scanner also at DEN. Now if only we could get the same treatment by CATSA for Nexus holders...

Precheck has been available on international itineraries since May.

TSA does not currently "sell" access to precheck. They have announced plans for non frequent flyers to be able to pay a fee to apply for the program to be eligible, but that doesn't mean they will pass the check, or get it everytime. Believe it is later this year, but the application isn't even available yet.

I agree, Canada needs to implement some kind of similar screening program. At least for the Nexus priority lines, which doesn't really change the screening process at all.

Hawggy Oct 22, 2013 6:15 am


Originally Posted by flyquiet (Post 21645331)
Hawggy, the other machine, the "GE" or Global Entry machine is faster than doing the hokey pokey trying to get the NEXUS machine to read your eyes. The fingerprint scanner can read your fingers in multiple places on the glass plate, but your eyes have to be in precisely the right place. I am getting better every time with it, but I would pick the GE machine over NEXUS machine any day given the choice.

vernonc, Interesting -- My UA boarding pass said "Star Alliance Gold" (spelled out) but yet no Precheck. I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

FLYQUIET

Does the GE Machine ask the same questions as the Nexus machine for entering the USA? I have only used the Nexus machine for practice so am total ignorant about the workings of GE.

I think what the Canada Border agent mean't maybe was..Use GE going into the USA then on return to Canada use the Nexus machine..Not too sure. You might know more about this?

emcampbe Oct 22, 2013 7:39 am


Originally Posted by Hawggy (Post 21648053)
Does the GE Machine ask the same questions as the Nexus machine for entering the USA? I have only used the Nexus machine for practice so am total ignorant about the workings of GE.

I think what the Canada Border agent mean't maybe was..Use GE going into the USA then on return to Canada use the Nexus machine..Not too sure. You might know more about this?

Probably the best way to do it. The GE machines are different (and don't know why they don't have GE machines to practice with in the Nexus offices as this seems to be the method the US prefers trusted travelers to use entering the US).

To use the GE machine, you don't do an iris scan, you'll need to insert your passport, and scan your fingerprints, and it will take your picture. It will then ask you to confirm your flight information (or occasionally, you might have to enter it manually) then ask you similar questions to those on the US customs form. Once you answer everything, it will print out a receipt and hand it into the card collector. An X on the receipt (if you answer yes to anything or get randomly selected) means you go to secondary, otherwise, you should be waived through.

Note - when using GE, you do not need to fill out a paper customs form - you answer the questions on screen instead. Addition to note: have a blank paper customs card with you - on the odd occasion where the machines aren't working, you'll need it to get through.

Also note the questions on screen are slightly different than the ones on the form. The most notable is regarding food which is discussed above - using the US paper customs form, any and all "food" needs to be declared. Using the GE machine - it asks about specific kinds of foods like fruits, meat, seeds, etc - much similar to how the Canadian customs card asks about it.

One other thing I notice - when using the GE machine and connecting in the US, when confirming the flight information, it always gives me the first flight number, but lists my final destination (I.e. - if going YYZ-ORD-DAY, it will list the flight number departing YYZ and the destination of that flight as DAY, even though it's not really). I've always just confirmed that as correct - asked about this once and they said it was fine.

vernonc Oct 22, 2013 7:50 am


Originally Posted by flyquiet (Post 21645331)
Hawggy, the other machine, the "GE" or Global Entry machine is faster than doing the hokey pokey trying to get the NEXUS machine to read your eyes. The fingerprint scanner can read your fingers in multiple places on the glass plate, but your eyes have to be in precisely the right place. I am getting better every time with it, but I would pick the GE machine over NEXUS machine any day given the choice.

vernonc, Interesting -- My UA boarding pass said "Star Alliance Gold" (spelled out) but yet no Precheck. I thought Precheck had been rolled out to the US domestic segments of itineraries that cross the border. I know those were not included initially, but I thought I read it had been expanded. If it hasn't, that accounts completely for my experience.

I do not have United MP so no United profile with GE/Nexus details. I use AP. Unless I used GE some time back and it 'attaches' it to my profile similar to my passport details when I check in I have no other explanation for getting TSA precheck every time I fly UA.


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