Brand-new forum with a very long-running thread. Finally at home!

Try a different agent. My 6 year olds fingerprints were captured just fine in one go and read just fine the week after. Ask them if they'd try it anyway even though they're not 14 yet.

I was actually referring to the Nexus lanes at the border, not airport terminals.

Indeed, I often bring back waaaay more beer than the allowance when going up to Montreal. I declare it, usually the CBP guy asks to see it to confirm I'm basically in the right ballpark, and waves me through.

Was not aware of that. At Thanksgiving, the YYZ GE/Nexus line greeter/dragon asked to see my CBP sticker. My SOs passport (also GE) did have not have one and they gave her a hard time.

As I mentioned a page or so back, I got a GE message that I was not enrolled when I attempted to use a kiosk in ATL. This was after I had renewed a passport, updated GOES and sent my stuff to the Champlain Enrollment Center for Canadian updating. I know that the NEXUS centers allow walkins to deal with issues like these.

I am going to be connecting in an airport with a GE (not NEXUS) enrollment center next week. I am wondering if I can walk in and ask them to check this problem for me. Would this be reasonable, or would I have to go to a NEXUS center (even though it is GE that is giving me the problem)?

In short, no--you need to go to a CBSA NEXUS enrollment center to get it updated. Updating in GOES appears to do absolutely nothing, and the non-NEXUS GE folks can update it in the US CBP half of the system but can't touch the CBSA side. (Even when going to a NEXUS center, you need to have two different people--one from the US and one from Canada--update your profile.)

If you search this thread for posts by me, you can get a more detailed response, as I documented my update process pretty thoroughly.

Jackal is correct in that you can only update the Canadian side of the system by a Nexus office visit - updating in GOES gets you halfway - as that will update the US side. GOES is a US system, even though it is also used for Nexus - but updates don't transfer over. So you'll need to go to a place with CBSA folks.

However, with the GE issue, yes, by all means, go to a GE office in the US. GE has nothing to do with Canada. Likely, they don't have 10 fingerprints in the system, or they didn't check the box (or whatever) to "activate" your GE. They should be able to help and do take walk-ins for this. When I initially needed my fingerprints done to activate GE, I did it as a walk-in at the ORD GE office - my dad did the same at the SFO GE office.

NEW Applicant - Oct 28th, 2013
 

Hi Members,

I applied for NEXUS (first time applicant) on Oct 27th, 2013 through GOES website. My Status: "Pending Review"

Request other members to post their timelines, status, experience as it will help eachother with our applications.

Regards,
Neil

Welcome to FT.
I know there's 530 pages, but you will find that a lot of the posts upthread are exactly what you ask for. Suggest you check there as well as post your own progress as you make it through the stages. Don't expect conditional approval in less than 4-6 weeks though.

You can update at any Nexus enrollment center, US or Canadian. I live in Detroit & have updated both my passport & driver's license on the Detroit side (Ambassador Bridge) & everything has worked fine.

Thanks for all your answers.

- My GOES account says I am already enrolled with GE
- They also have my 10 fingertips
- I have a Mexican passport with a US visa and Canadian PR status.

I guess I will have to try again and/or stop by the NEXUS office and get it fixed. I don't mind using NEXUS every time but if there's no NEXUS, then GE is the only option. Especially coming from Europe to Canada via US.

Let's see...

My daughter received a new passport back in September and I updated GOES per the web page at http://www.cbsa-asfc.gc.ca/prog/nexu...nees-eng.html:

NEXUS members can access the Global Online Enrollment System (GOES) to update address changes and passport information that is already on file. Even if you did not apply using GOES, you can still confirm or update your information by creating a GOES account, which enables you to view and modify your file.

Is this incorrect?

I know this is off-topic and pure speculation at this point, but I read that (rumor?) that TD may come out with premium credit card next year (2014) that MAY cover the $50 NEXUS fee (to compete with AMEX Platinum's $200 annual credit?)

but who knows, the annual fee could be $300+ so one isn't saving much :P
and $50 for 5 years of NEXUS is very cheap already

question:

so I applied for NEXUS back in November 2012, I used Passport #1 when I applied via GOES. Got initial approval in December 2012. I interviewed in March 2013 with Passport #2. Passport #1 expired in January, so I renewed and got Passport #2 in January 2013. I did NOT update anything in GOES when I got my passport. When I interviewed, I took both passports just in case the officials wanted to see the old one I initially used to apply for NEXUS. The officials never asked for the older passport, he asked for my new one and that's it. I ended up getting approved and I have a NEXUS card.

I'm traveling abroad next week for the first time since I got NEXUS and I'm wondering if I need to take my NEXUS card with me or will my passport have a record saying that I have NEXUS? Also, since I got a renewed passport before my nexus interview, will that new passport have any sort of record that I have nexus?

PreCheck type security check at Transborder Nexus Lane at YYZ
 

See this thread:

http://www.flyertalk.com/forum/air-c...sborder-2.html

I hope this expands to other cities' airports, and to T3 at YYZ.