Originally Posted by YEG Guy (Post 14361925)

WRT the 2 hour rule, I sent a comment letter to YYC Airport Authority regarding the 2 hour time limit (subsequent to the 2 hour limit implementation, it was incrreased to 3 hours during the Christmas air scare, and then 2.5 hours during the Spring, but is back to 2 hours for the summer).

Here is a quote from an email I got from YYC Airport Operations:


A few things happened last fall to make the peak times an issue:
1. Air Canada initiated HNL and OGG service with 763. Departure times for AC services were at the same time as WS service to LAX, PHX, PSP, and one other USA destination.
2. In response to the new services, AC moved USA checkin to six podiums that were previously only used for international (LHR, FRA) and charter checkin. AC's previous six slots were allocated to WS, UA, and CO. WS also built another counter with two podiums at their end.
3. Bag services built a new sort and hold facility where gate 29 was located, this increased capacity for transborder throughput.
4. Peak time has transferred from early morning (6:30am -8am) to late morning (10am to 11:30 am with another departure bank at 12:30pm to 2pm). The late morning peak time is because of the new WS services with 737s and AC HNL/OGG service.

Originally Posted by LessO2 (Post 14367543)

I asked a UA CSR (they're right at the entrance) about how strict they are about the two-hour rule. Agent said during non-busy times they really don't care. They start caring when traffic gets high.

Came through last week around 11:00 a.m., nobody was monitoring who entered the hall (except for the people making sure Customs cards were already filled out).

If you want to send a note with some teeth to YYC management, point out that with the two-hour rule, long lines at both pre-clearance and "security," you are not able to purchase at places like Tim's or Harvey's. It's only when things affect the bottom line of the airport (and/or airline) will management start caring about the comments of passengers.

Originally Posted by emcampbe (Post 14369473)

Do they not let Nexus members through at least, even with the rule? At YYZ, anyway, even at the height of the lines after the Christmas incident, and other couple of times I've seen lines out the hall/calling by flight number, even then they let Nexus members through.

Originally Posted by LessO2 (Post 14367543)

If you want to send a note with some teeth to YYC management, point out that with the two-hour rule, long lines at both pre-clearance and "security," you are not able to purchase at places like Tim's or Harvey's. It's only when things affect the bottom line of the airport (and/or airline) will management start caring about the comments of passengers.

Originally Posted by emcampbe (Post 14369473)

Do they not let Nexus members through at least, even with the rule? At YYZ, anyway, even at the height of the lines after the Christmas incident, and other couple of times I've seen lines out the hall/calling by flight number, even then they let Nexus members through.

Originally Posted by YEG Guy (Post 14376080)

Outbound use of Nexus is not as big of an issue as Inbound. I have heard stories from other Nexus users that YYC White Hatters (they volunteer welcome brigade) will get summoned to organize the Canada Customs hall during period of peak demand. At these times the White Hatters will hold incomming passengers in the upper hallway and not permit Nexus card holders through the line and at the lower hall direct card holders away from the Nexus machines and to regular line.

Originally Posted by cr8zymike (Post 14373310)

Hello,
I took the plunge after reading the threads here and at the insistence of friends.

I did the online application and submitted it.
Now i remember that i went on a cruise to the bahamas and forgot to add that in.

Am i basically done like dinner? Or do i bring it up if i make the interview?
Must be old age catching up to me.

Thanks in advance.

Originally Posted by YQMer (Post 14376276)

I've got a NEXUS card and just applied to get one for my kids (5 and 3 yrs old). They've been conditionally approved, and now it's time to schedule the "interview". Based on my previous experience, I can only assume the interview process is modified somewhat for kids. What should I be expecting here... has anyone done this with young kids before?

Originally Posted by mkjr (Post 14379745)

applying for in laws and find that interviews at YYZ are booked in mid sept...what is with the run on NEXUS? looks like a drive to Niagara will probably be in order.

Originally Posted by Creemore4me (Post 14392411)

Slightly OT.
Crossed in Port Huron last Monday afternoon.
Held NEXUS card out window and rolled by scanner, dropped self report in box, waved my passport at CBS agent who - opened one eye, and waved me thru without even opening the window on the both.

Originally Posted by LessO2 (Post 14387392)

Check the schedule daily. Heck, even multiple times daily.....availability changes quickly, you will likely find something else sooner.