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-   -   Nexus Renewal Information and Processing Timelines (https://www.flyertalk.com/forum/trusted-travelers/1661109-nexus-renewal-information-processing-timelines.html)

bigsportfan Sep 15, 2022 7:20 am

Does it sound like I can do a walk in for this?
 
I renewed my daughters nexus who is 14. She is conditionally approved and needs an interview.

I’d imagine it’s for an iris scan or photo update from her infant photo, but no details were provided as to why she needs an interview.

I’m wondering if whatever it is, if it can be accommodated by a walk in appointment. I can’t imagine they have much to ask her!

It’s a strange process. We are a family of 4, and I renewed all 4. My wife was approved in 3 weeks with a slightly expired card, my older daughter (16) was approved right away with an active card, and I took 14 months for approval with a slightly expired card.

The interview is required for a renewal on an active card.

seawolf Sep 15, 2022 8:14 am


Originally Posted by bigsportfan (Post 34602163)
I renewed my daughters nexus who is 14. She is conditionally approved and needs an interview.

I’d imagine it’s for an iris scan or photo update from her infant photo, but no details were provided as to why she needs an interview.

I’m wondering if whatever it is, if it can be accommodated by a walk in appointment. I can’t imagine they have much to ask her!

It’s a strange process. We are a family of 4, and I renewed all 4. My wife was approved in 3 weeks with a slightly expired card, my older daughter (16) was approved right away with an active card, and I took 14 months for approval with a slightly expired card.

The interview is required for a renewal on an active card.

Procedure requires an appointment. Walk-ins are YMMV and can vary even within same enrollment centre (eg no-shows/individual officer’s work ethic).

bigsportfan Sep 15, 2022 8:19 am


Originally Posted by seawolf (Post 34602314)
Walk-ins are YMMV and can vary even within same enrollment centre (eg no-shows/individual officers work ethic).

Ok, thanks. It might be on our route anyways Monday so I’ll give it a try.

I called the general questions line to see and they said the same thing, and they confirmed/volunteered without me asking that the grace period for her interview is now 5 years on her renewal, so that’s good news.

DualityOfNam Sep 15, 2022 8:20 pm


Originally Posted by DualityOfNam (Post 34599654)
I'm on day 17 post approval now and still no card. I hope this is not another trend in receiving new cards. :(

Card arrived today from 1300 Pennsylvania address. That's a wrap!

benny08 Sep 15, 2022 10:40 pm


Originally Posted by benny08 (Post 34564257)
My renewal has been pending since 8/23/2021. Hopefully approval would come soon. Seems like there are many people waiting over an year for renewal. Thanks for all the DPs

Expiration: 08/2022
Renewal submitted: 8/23/2021
Approval: 9/2/2022
Card received: 9/15/2022
New Expiration: 08/2027


No interview required.

DualityOfNam Sep 16, 2022 8:16 am


Originally Posted by benny08 (Post 34604440)
Expiration: 08/2022
Renewal submitted: 8/23/2022
Approval: 9/2/2023
Card received: 9/15/2023
New Expiration: 08/2027

No interview required.

Did you mean?

Expiration: 08/2022
Renewal submitted: 8/23/2021
Approval: 9/2/2022
Card received: 9/15/2022
New Expiration: 08/2027

benny08 Sep 16, 2022 1:44 pm


Originally Posted by DualityOfNam (Post 34605258)
Did you mean?

Expiration: 08/2022
Renewal submitted: 8/23/2021
Approval: 9/2/2022
Card received: 9/15/2022
New Expiration: 08/2027

Yes, thank you. Too many numbers for me to keep up haha

Wise Chaldean Sep 16, 2022 6:38 pm


Originally Posted by DualityOfNam (Post 34601124)
For sure, and it's probably unrelated to my expired card. Another thing I noticed, of the 20 or more Global Entry kiosks just before the CBP windows at YYZ, only about 5 were actually turned on. All others looked unplugged.



I did, last month. See below:


https://cimg5.ibsrv.net/gimg/www.fly...260b4b6729.png
.

Thanks so much for posting this. I wanted to make sure the Buffalo / Fort Erie office was still functioning, and this gives me hope! Was this a renewal or a new application? Am I correct in assuming it didn't require an interview because the Fort Erie office is closed?

DualityOfNam Sep 17, 2022 7:24 pm


Originally Posted by Wise Chaldean (Post 34606860)
Thanks so much for posting this. I wanted to make sure the Buffalo / Fort Erie office was still functioning, and this gives me hope! Was this a renewal or a new application? Am I correct in assuming it didn't require an interview because the Fort Erie office is closed?

Yes, this was my first renewal and approved without interview. It's hard to know the reason for approval without interview but there could be several, including closure of the original interview location. Regardless, I'm happy to not have to interview.

IluvSQ Sep 19, 2022 3:50 pm

While my conditional approval for Nexus renewal is now over 3 years, and I had an appointment scheduled for December,
today I applied to renew my APEC card, It was instantly approved, and then a few hours later I received notification
that my Nexus renewal status had changed from "Conditional approval pending interview" to approved.
Only 3 years!!!

DualityOfNam Sep 19, 2022 8:10 pm


Originally Posted by IluvSQ (Post 34613626)
While my conditional approval for Nexus renewal is now over 3 years, and I had an appointment scheduled for December,
today I applied to renew my APEC card, It was instantly approved, and then a few hours later I received notification
that my Nexus renewal status had changed from "Conditional approval pending interview" to approved.
Only 3 years!!!

3 years? Your patience is admirable. Congrats.

Applying for or renewing APEC seems like a proven shortcut to resurrect dormant NEXUS applications and those waiting for interviews. Could it be that simple?

divincenzo Sep 21, 2022 5:53 pm


Originally Posted by divincenzo (Post 34597648)
Its been 35 days since my online approval notice and still no card in the mail.... should i be concerned?


https://cimg1.ibsrv.net/gimg/www.fly...2b9e9af78.jpeg

​​​​​​​Maybe this is why it took 45 days to receive

Jebby_ca Sep 22, 2022 1:12 pm


Originally Posted by Jebby_ca (Post 34559233)
Got my renewal notice today as well!

Renewal application: 2021-08-10
Approval without interview: 2022-08-30 (385 days)
New expiry date: Birthday 2027
Address on notification letter: Blaine, WA - last interview location

My card photo is 10 years old as well - surprised I didn't need an interview!

I'm still waiting for my new card. Used to only take 7-10 business days to receive the new card.

tuquee Sep 23, 2022 5:45 pm


Originally Posted by tuquee (Post 34558694)
Got my renewal notice today!

Citizenship: Canada
Second renewal application: 2021-08-09
Approval without interview: 2022-08-30 (386 days, 1y 21d)
New expiry date (according to the TTP portal): birthday 2027

I was surprised to get the interview skipped — I had about six different home addresses in the past five years, and visited two additional countries (Iceland and the Netherlands). My card photo's also 10 years old, but I guess the machines have newer photo data to compare against from recent crossings.

Card arrived today, about three and a half weeks after approval.

DualityOfNam Sep 23, 2022 10:06 pm


Originally Posted by Jebby_ca (Post 34622020)
I'm still waiting for my new card. Used to only take 7-10 business days to receive the new card.

Yes, this is the new normal. Mine took 18 days (I'm in Houston, TX). And I believe there's a poster here still waiting over a month.


Originally Posted by DualityOfNam (Post 34604205)
Card arrived today from 1300 Pennsylvania address. That's a wrap!

One thing I noticed after receiving my new card is how shiny and fresh the new sleeve sent with the card looked. Compared to the ashy one I have now, it looks so good.

I suppose I look just as ashy as the sleeve now after six years :(


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