Nexus Renewal Information and Processing Timelines
Jun 25, 2021, 9:34 pm
#946
Join Date: Jul 2020
Posts: 5
So, my 730 grace period for the scheduling of an interview is up in about 30 days. Has anyone hit their 730 days yet? I submitted a support ticket and all they said they could do was "notate my account". Given that its impossible to schedule an interview either in person or online right now, Im wondering what happens when I hit the time limit for scheduling...
Jun 27, 2021, 8:18 pm
#947
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
My wife had a name change that we finally got updated last month. She renewed her NEXUS membership and was approved in about 2 days. Does anyone know if they send out new cards after renewals? Or should we just request a replacement card (on account of the name change)?
Jun 27, 2021, 8:58 pm
#948
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
A new card will be mailed within approx 10 days. Don't forget to use the TTP website to activate the new card upon receipt.
Jun 28, 2021, 8:05 am
#949
Join Date: Apr 2006
Location: YYZ
Posts: 595
Wife is due for a renewal this year but needs the name change done first.
Last edited by CorSter; Jun 28, 2021 at 9:03 am
Jul 6, 2021, 11:52 pm
#950
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
Jul 8, 2021, 10:03 am
#951
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
I intend to bring evidence of my name change with me to my next interview, whenever that is.
I’m conditionally approved for my renewal and waiting for an interview. I got a new passport a few months ago, and I stopped by the office when I was at the airport and they were able to update my account with the new passport information. Question, my membership expires on Tuesday, will the website reflect the two year grace period While I wait for an interview? The website still shows next Tuesday as my expiration date.
Last edited by TWA884; Jul 8, 2021 at 1:51 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.
Jul 13, 2021, 7:01 am
#952
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
My Nexus is expiring in June 2022, so I applied for renewal on July 9 (last Friday).
Today, July 13, it's showing approved and no interview needed.
I'm shocked. I was expecting it to take many, many months, not over-the-weekend plus 1 business day!
Today, July 13, it's showing approved and no interview needed.
I'm shocked. I was expecting it to take many, many months, not over-the-weekend plus 1 business day!
Jul 13, 2021, 12:27 pm
#953
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Jan 2021 Submitted renewal application
Feb 2021 Passport expired
13 July 2021 Approved, no interview required
Edited profile reflecting new passport
Feb 2021 Passport expired
13 July 2021 Approved, no interview required
Edited profile reflecting new passport
Last edited by 1KChinito; Jul 13, 2021 at 8:07 pm
Jul 14, 2021, 5:56 pm
#954
Join Date: Sep 2015
Location: SEA, and KCH, BKK, TYO
Programs: Starbucks and MVP Gold
Posts: 60
US passport is expired and in the renewal queue.
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
Jul 15, 2021, 6:01 pm
#955
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
US passport is expired and in the renewal queue.
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
I don't know the answer to your passport question. I am pretty sure you would need to renew the passport first, but once you do, I don't know if it lets you update the passport online or if a Global Entry location has access to update it. NEXUS locations are closed for the time being.
Jul 15, 2021, 9:10 pm
#956
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
US passport is expired and in the renewal queue.
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
NEXUS expires August 2021.
The TTP website won't let me proceed with NEXUS renewal with an expired passport. Am I out of luck?
Also separately, of you can renew NEXUS can you cross the border with an expired card (given the 24-month extension?)
Yes, you can cross the border with an expired card within the grace period. The extension would be meaningless otherwise. However, I would presume you CANNOT cross the border without a valid travel document (ie. a NON-expired passport) tied to your NEXUS card.
I don't know the answer to your passport question. I am pretty sure you would need to renew the passport first, but once you do, I don't know if it lets you update the passport online or if a Global Entry location has access to update it. NEXUS locations are closed for the time being.
I don't know the answer to your passport question. I am pretty sure you would need to renew the passport first, but once you do, I don't know if it lets you update the passport online or if a Global Entry location has access to update it. NEXUS locations are closed for the time being.
Jul 17, 2021, 8:44 pm
#957
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
If a Nexus membership has a renewal application pending, yes, there is a grace period where the original Nexus membership is still valid. Is there an automatic grace period for a Nexus membership that has simply expired without being renewed? The original poster says they were unable to submit a Nexus renewal as the associated passport has expired.
Jul 19, 2021, 8:29 pm
#958
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Jul 20, 2021, 8:47 am
#959
Join Date: Feb 2012
Posts: 73
Applied for 2nd (10 year) renewal July 2021.
Conditionally approved July 2021 about 1 week later. Interview required.
I have options for in person and online interview.
Conditionally approved July 2021 about 1 week later. Interview required.
I have options for in person and online interview.
Appointment Type:
In-Person
Remote
(This option will allow applicants to interview through the video calling application Zoom. Remote interviews conducted through Zoom will require an applicant to have a Zoom compatible device with a functioning camera to participate.)
In-Person
Remote
(This option will allow applicants to interview through the video calling application Zoom. Remote interviews conducted through Zoom will require an applicant to have a Zoom compatible device with a functioning camera to participate.)
Jul 20, 2021, 8:58 am
#960
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532