Nexus Renewal Information and Processing Timelines
#991
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
Strange Nexus renewal timelines:
I applied for Nexus renewal on May 11 and still shows in Pending Review.
My wife applied for Nexus renewal on July 20 and received her new card in the mail today.
nrg
I applied for Nexus renewal on May 11 and still shows in Pending Review.
My wife applied for Nexus renewal on July 20 and received her new card in the mail today.
nrg
#992
Join Date: Aug 2016
Location: IAH
Posts: 91
I assume you and your wife have the same citizenship, share the same address(es), not too many jobs, travel to the same countries, etc..? If so, yeah, that's weird. Another person mentioned unbelievable renewal timeline for his wife. Could be these applications just fall into random buckets and it's the luck of the draw.
#993
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
All the same except citizenship: I'm dual USA / Canada and she's USA only.
One more difference is this her 1st renewal but I'm going for my 2nd.
One more difference is this her 1st renewal but I'm going for my 2nd.
Last edited by nrgiii; Aug 4, 2021 at 4:38 pm
#994
Join Date: Dec 2019
Programs: NEXUS
Posts: 15
I was almost certain that I had done it in San Francisco the first time. Is that not possible? I definitely didnt go to a border town. Theres a small possibility that I could have done it during a quick trip to Vancouver but I was pretty sure that it had been at SFO hmm
Back when Nexus first started, there were actually two locations on the west coast:
-King County airport in Seattle (NOT Sea-Tac, but right outside of downtown)
-SFO
Both offices have since closed, actually prior to COVID. You're not wrong - you probably did interview there, but that is no longer an option.
#995
Join Date: Mar 2016
Location: CMH
Programs: Marriott, Delta, American
Posts: 17
Interviews are a bit of hassle but nothing like waiting months or longer for conditional approval. I don't think your list of visited countries is the issue. It's likely the moving 10 times in 5 years and holding 9 different jobs that is the trigger. And how did you pull off a permanent address in Canada? Are you a dual citizen?
Still, if it took only 9 days for a profile like yours to get conditional approval, I'm quite optimistic now. I've had the same address and job for a very long time.
Still, if it took only 9 days for a profile like yours to get conditional approval, I'm quite optimistic now. I've had the same address and job for a very long time.
#996
Join Date: Feb 2011
Location: YYZ
Programs: AC, BA, Marriott, SPG
Posts: 840
I have renewed my nexus prior to expiration but they required an interview. My card officially expired last month but the system says that the expiration is extended for 24 months due to no interviews available.
my question - can I use the nexus machine with the card when entering Canada?
my question - can I use the nexus machine with the card when entering Canada?
#997
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,531
I have renewed my nexus prior to expiration but they required an interview. My card officially expired last month but the system says that the expiration is extended for 24 months due to no interviews available.
my question - can I use the nexus machine with the card when entering Canada?
my question - can I use the nexus machine with the card when entering Canada?
#998
Join Date: Nov 2014
Location: USA
Posts: 1,084
Replacement card: turnaround time ?
Hi all
anyone recently got a replacement card in the mail? Just wondering how long it takes to get it. (Im in the US)
I dont see anywhere on the site where it can notify you that its been produced.
thank you.
// they say on the site up to ten days but hoping its quicker
anyone recently got a replacement card in the mail? Just wondering how long it takes to get it. (Im in the US)
I dont see anywhere on the site where it can notify you that its been produced.
thank you.
// they say on the site up to ten days but hoping its quicker
#999
Join Date: Apr 2006
Location: YYZ
Posts: 595
Hi all
anyone recently got a replacement card in the mail? Just wondering how long it takes to get it. (I’m in the US)
I don’t see anywhere on the site where it can notify you that it’s been produced.
thank you.
// they say on the site up to ten days but hoping it’s quicker
anyone recently got a replacement card in the mail? Just wondering how long it takes to get it. (I’m in the US)
I don’t see anywhere on the site where it can notify you that it’s been produced.
thank you.
// they say on the site up to ten days but hoping it’s quicker
#1000
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,760
January 25: Renewal submitted (1st renewal)
August 12: Approved, no interview required.
Added a few countries in between initial approval and renewal. Been a long 7 months of regular security...
August 12: Approved, no interview required.
Added a few countries in between initial approval and renewal. Been a long 7 months of regular security...
Last edited by krazykanuck; Aug 12, 2021 at 9:46 am
#1001
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,531
#1002
Join Date: Nov 2014
Location: USA
Posts: 1,084
If you submit for renewal before expiration but not early enough then they automatically give a grace period while your app is pending. At least this was the case pre covid. Thus you can squeeze out an extra year because the new card most likely gets produced after your bday, making the next expiration be 5y after the *next* bday
#1004
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,531
If you submit for renewal before expiration but not early enough then they automatically give a grace period while your app is pending. At least this was the case pre covid. Thus you can squeeze out an extra year because the new card most likely gets produced after your bday, making the next expiration be 5y after the *next* bday
If you renew after expiration date, then your new expiration date is five years from your next birth date. You run the risk of not having NEXUS/Global Entry while your renewal application is pending. If an interview is required, then that is a very long delay since no NEXUS interview is available for the foreseeable future.
#1005
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
I was hoping we'd see some kind of announcement about NEXUS reopening in the wake of Canada opening the border to vaccinated Americans last week. For my own part, it's a moot point, as my renewal has been pending conditional approval since February. There is a 24-month grace period (I renewed well before my expiration date,) but I don't think I can use it to enter Canada before I get my information updated with CBSA, which is currently impossible.
On the plus side, I discovered that any Global Entry office can update the US side of the record.
On the plus side, I discovered that any Global Entry office can update the US side of the record.