Nexus Renewal Information and Processing Timelines
Jan 17, 2022, 5:11 pm
#1096
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
Up for renewal, and trying to figure out how to update my "current" address. I've updated my mailing address, but it seems like the only way to update the current address is to a visit an enrollment center (which are not open). What a weird catch-22.
I'm planning to update my driver's license info then get the renewal going to see if it goes automatically before messing with this in case it trips things up, but accept any coaching on what really needs to be updated and how to actually do it. I don't want to flag myself accidentally by updating my expired driver's license in the system (I'm more than 6 months overdue to update that) or by really chasing how to update the address.
I'm planning to update my driver's license info then get the renewal going to see if it goes automatically before messing with this in case it trips things up, but accept any coaching on what really needs to be updated and how to actually do it. I don't want to flag myself accidentally by updating my expired driver's license in the system (I'm more than 6 months overdue to update that) or by really chasing how to update the address.
Jan 19, 2022, 4:47 pm
#1097
Join Date: Mar 2006
Posts: 33
How far in advance can we renew our Nexus card? Me and husband's cards expire on the same year but on our birthday month. One expiring mid year and the other expiring end of the same year. Is it possible to apply for renewal together (I know ew need separate application forms), so we don't have to travel for the interview 2 times? Does anyone has this experience?
Thanks in advance!
Thanks in advance!
Jan 20, 2022, 3:54 am
#1098
Join Date: Dec 2019
Programs: AA: Exec Plat; AC: 75K; JX: Explorer; HH: Dia; Bonvoy: Gold; Wyndham: Dia
Posts: 299
How far in advance can we renew our Nexus card? Me and husband's cards expire on the same year but on our birthday month. One expiring mid year and the other expiring end of the same year. Is it possible to apply for renewal together (I know ew need separate application forms), so we don't have to travel for the interview 2 times? Does anyone has this experience?
Thanks in advance!
Thanks in advance!
Jan 20, 2022, 3:03 pm
#1099
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
How far in advance can we renew our Nexus card? Me and husband's cards expire on the same year but on our birthday month. One expiring mid year and the other expiring end of the same year. Is it possible to apply for renewal together (I know ew need separate application forms), so we don't have to travel for the interview 2 times? Does anyone has this experience?
Thanks in advance!
Thanks in advance!
Jan 24, 2022, 11:01 pm
#1100
Join Date: Jan 2015
Posts: 21
Since NEXUS offices were closed, I've gone to GE offices (actually three times now -- long story) to update documents. This has worked at least for the US side; I haven't been to Canada since the pandemic, but I would not be surprised if their systems are now out of sync. However, since Canada has decided that NEXUS is not a priority for them, updating the US side via a Global Entry office is apparently the only choice available.
Like your thinking, I think the Canadian side is not synced so likely I would continue to use the normal line and maybe ask to see if they are also able to update it during my next border crossing into Canada.
Jan 26, 2022, 10:49 am
#1101
Join Date: Aug 2017
Posts: 3
My birthday is in January, my children in April and my husband's in May. All of our memberships expire on our birthdays in 2023. Last renewal was in 2018 & for the reasons you mentioned, I applied for all our renewals together in July 2017 and in the end we were all approved unconditionally in August. This time I applied for mine separately as early as possible figuring it might take a long time based on some of the comments on this board I applied on Sunday night and received my approval today until January 2028 with no interview needed, so it only took 3 business days. None of my residence or work info had changed since the last renewal so I suspect that may have made some difference in the new streamlined process.
Jan 26, 2022, 10:51 am
#1102
Join Date: Nov 2014
Location: NYC
Programs: AA EXP
Posts: 254
My birthday is in January, my children in April and my husband's in May. All of our memberships expire on our birthdays in 2023. Last renewal was in 2018 & for the reasons you mentioned, I applied for all our renewals together in July 2017 and in the end we were all approved unconditionally in August. This time I applied for mine separately as early as possible figuring it might take a long time based on some of the comments on this board I applied on Sunday night and received my approval today until January 2028 with no interview needed, so it only took 3 business days. None of my residence or work info had changed since the last renewal so I suspect that may have made some difference in the new streamlined process.
Feb 11, 2022, 8:51 am
#1103
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 782
My second renewal. I applied on the first day I could, on my birthday in April 2021. Received conditional approval today, February 11. The 2 year clock starts today, so I have until Feb. 11 2024 to book an interview
More than 10 months, 300+ days for conditional approval.
Glad that is finally processed, but annoyed to have to interview again. Especially since there are zero available days at any location I could find or via Zoom.
More than 10 months, 300+ days for conditional approval.
Glad that is finally processed, but annoyed to have to interview again. Especially since there are zero available days at any location I could find or via Zoom.
Last edited by BTA; Feb 11, 2022 at 10:43 am
Feb 11, 2022, 9:01 am
#1104
Join Date: Feb 2006
Location: DCA/IAD
Programs: AA EXP, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 410
To my knowledge CBP and CBSA are not conducting any Zoom interviews for Nexus. CBP has an option for Zoom interviews for Global Entry, and since the Nexus appointment scheduling is on the same platform, you see the Zoom option. I suspect that when Nexus interviews resume, locations will go in and add appointment capacity. That's what happened back in December when they announced the resumption of in-person interviews on the U.S. side of the border. I remember seeing more interview locations than the ones currently listed on the Nexus site.
Feb 16, 2022, 2:08 pm
#1105
Join Date: Dec 2016
Programs: NEXUS/GE/JPNTTP/APEC/CREW
Posts: 33
Here's my data point.
'First' NEXUS renewal, fourth TTP app.
Initially had GE, a year later applied for NEXUS as I was starting to travel to Canada more and interviewed at a pop-up location in DC. Also, have an ABTC. Applied for renewal 1.5 weeks ago, 10-day turnaround, fully approved with no additional interview.
FWIW I'm currently an airline Crewmember, which may have some consideration on my renewal application/interview requirements/timeline, however I'm speculating.
'First' NEXUS renewal, fourth TTP app.
Initially had GE, a year later applied for NEXUS as I was starting to travel to Canada more and interviewed at a pop-up location in DC. Also, have an ABTC. Applied for renewal 1.5 weeks ago, 10-day turnaround, fully approved with no additional interview.
FWIW I'm currently an airline Crewmember, which may have some consideration on my renewal application/interview requirements/timeline, however I'm speculating.
Feb 16, 2022, 2:11 pm
#1106
Join Date: Dec 2016
Programs: NEXUS/GE/JPNTTP/APEC/CREW
Posts: 33
Up for renewal, and trying to figure out how to update my "current" address. I've updated my mailing address, but it seems like the only way to update the current address is to a visit an enrollment center (which are not open). What a weird catch-22.
I'm planning to update my driver's license info then get the renewal going to see if it goes automatically before messing with this in case it trips things up, but accept any coaching on what really needs to be updated and how to actually do it. I don't want to flag myself accidentally by updating my expired driver's license in the system (I'm more than 6 months overdue to update that) or by really chasing how to update the address.
I'm planning to update my driver's license info then get the renewal going to see if it goes automatically before messing with this in case it trips things up, but accept any coaching on what really needs to be updated and how to actually do it. I don't want to flag myself accidentally by updating my expired driver's license in the system (I'm more than 6 months overdue to update that) or by really chasing how to update the address.
Feb 16, 2022, 4:01 pm
#1107
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
I was one of the first Nexus members when it was just land crossing (had a US immigration agent say he has never seen a known traveller number as low as mine 😂 ). I have had a lot of renewals and have never had an interview with a renewal…
Feb 18, 2022, 11:58 am
#1108
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
Feb 19, 2022, 1:48 pm
#1110
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
Datapoint from a family member I helped submit a renewal for:
-Renewal application submitted February 3rd
-Full approval (no interview required) on February 8.
Said family member retired a few years ago, so maybe they consider retirees low risk?
-Renewal application submitted February 3rd
-Full approval (no interview required) on February 8.
Said family member retired a few years ago, so maybe they consider retirees low risk?