Sep 2, 2019, 6:56 pm
Last edit by: TWA884
Messeages posted in this thread between 2010 and 2018 were archived and can be found here:
Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
Jul 31, 2019, 5:13 pm
#842
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
There have been plenty of reports of getting an email on status change and not getting email. I would make a point of logging on periodically to check.
Jul 31, 2019, 6:59 pm
#844
Join Date: Jul 2019
Programs: Mileageplus
Posts: 4
Do you think you were CA’d because you escalated? I applied for my daughters on 4/15 and haven’t escalated because recent approvals weren’t past that date yet. I’m thinking if you applied on 4/14 that means my daughters should be approved in a day or two. I don’t want to escalate unless absolutely necessary. Just getting a feel for whether you think escalating helped you so I can decide if I should escalate?
Jul 31, 2019, 9:50 pm
#845
Join Date: Apr 2019
Posts: 27
I agree, my oldest daughter was approved earlier today but my youngest is still pending. I applied for both of them on April 15th. Now I’m nervous my youngest is going to go into the over 200 day wait like some who have posted on here. Going to try and be patient for another day!
Aug 1, 2019, 2:26 am
#846
Join Date: Nov 2003
Location: Miami, Florida, USA
Posts: 213
Finally got mine without some sweating along the way - I had previously applied a few years ago and was denied, but figured I’d give it another go and re-apply.
Applied - April 9
CA - July 25 (107 days)
Interview - July 27
MIA had slots available same day as my CA if I wanted to deal with rush hour traffic, instead I opted for that Saturday. Was told I’d find out in a few days as it had to be reviewed by the supervisor due to my previous application being denied
Full Approval - July 29 (as I was sitting in a lounge about to board a transatlantic flight)
Several people say they didn’t receive them, but the two status change emails came promptly.
Applied - April 9
CA - July 25 (107 days)
Interview - July 27
MIA had slots available same day as my CA if I wanted to deal with rush hour traffic, instead I opted for that Saturday. Was told I’d find out in a few days as it had to be reviewed by the supervisor due to my previous application being denied
Full Approval - July 29 (as I was sitting in a lounge about to board a transatlantic flight)
Several people say they didn’t receive them, but the two status change emails came promptly.
Aug 1, 2019, 9:18 am
#848
Join Date: Apr 2019
Posts: 27
Aug 1, 2019, 10:11 am
#849
Join Date: Jul 2019
Posts: 7
already had my International trip last week so instead of Global Entry I used TSA to exit and for returning I did use the Mobile Passport Control App (FREE) and it was actually better, I don’t even wait 1 min on line, when I walked thru the officer she already had all my info, she only ask if I have anything to declare and that's all, total time there 2 min.
Aug 1, 2019, 1:28 pm
#851
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
In The Washington Post:
Why your Global Entry application may be taking forever
According to the site, it could take up to 100 days for Global Entry applications to be processed, though the CBP spokesperson said in an email this week that between 65 and 70 percent of applications and renewals are being processed in 15 or fewer days. About 25 percent of applications have a processing time of more than 90 days. The agency said anyone who needs to reschedule an appointment should expect availability to be limited through Sept. 30.
Aug 2, 2019, 10:36 am
#853
Join Date: May 2019
Posts: 18
After several attempts at calling, I finally got through and midway through conversation was disconnected. Now cannot get through again. I did just receive an email stating my case was escalated BUT the info below message had a reference number, Date (today) and Status: Closed/Clarify. Nothing else filled in. Totally confused if it is escalated. Has anyone else received this confirm email?
Aug 2, 2019, 10:38 am
#854
Join Date: May 2019
Programs: Delta SkyMiles
Posts: 10
Applied 4/15, CA 7/31 (108 days) Original appointment was 10/25.
Managed to reschedule for 8/23 at MSP after checking frequently on the website. I highly recommend doing this. I gradually moved up during the day as times became available and ended up with this date.
Almost there!
Managed to reschedule for 8/23 at MSP after checking frequently on the website. I highly recommend doing this. I gradually moved up during the day as times became available and ended up with this date.
Almost there!
Last edited by SAEMom25; Aug 2, 2019 at 10:40 am Reason: not all info
Aug 2, 2019, 12:06 pm
#855
Join Date: May 2019
Posts: 18
Finally Getting Somewhere
After several attempts at calling, I finally got through and midway through conversation was disconnected. Now cannot get through again. I did just receive an email stating my case was escalated BUT the info below message had a reference number, Date (today) and Status: Closed/Clarify. Nothing else filled in. Totally confused if it is escalated. Has anyone else received this confirm email?
After several hours of on hold, getting disconnected, calls getting dropped, blah blah blah blah blah, I finally got my wife and I's apps. escalated in the system. One note , the person other than yourself must be in the room or available by conference call in order for you to speak on their behalf. Now the wait. will be returning on Sept. 9th so will check emails otherwise going to use the mobile passport control app. option.