Sep 2, 2019, 6:56 pm
Last edit by: TWA884
Messeages posted in this thread between 2010 and 2018 were archived and can be found here:
Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
Jun 28, 2019, 12:07 pm
#706
Join Date: Jun 2019
Location: MSP
Posts: 7
I decided against escalating because the 3-4 week timeframe ran up to a trip we had. Glad I just waited it out. Now I have to try for a walk-in appointment since MSP is booking out to September.
Jun 28, 2019, 6:35 pm
#707
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Remember, with Enrollment on Arrival (and for many other reasons), people holding appointments get their interviews early or otherwise reschedule booked interview slots.
Even at an enrollment center that shows fully booked for months in advance, interview slots appear throughout the day - simply because the people holding those slots either make a change or else do an EoA interview.
Keep checking. Several times a day. Interview slots open up all the time. All any one person needs is ONE interview slot. Keep checking.
Jul 1, 2019, 7:35 am
#712
Join Date: May 2019
Posts: 67
Update:
Boyfriend called and actually got through to someone on Thursday (6/1/4/0) --- all last week he'd get to '0' and the message was they were too busy and to call back and the call would be automatically disconnected.
Well, they looked and said that his incident had been closed (SMH) --- she said that 19 weeks was definitely WAY TOO LONG, re-opened his incident and added a note to it (he doesn't know what the note said or anything other what I wrote) … just checked and he's still in PENDING status … With this being a holiday week, who knows if anything will get done --- crossing fingers (he is now at 20 weeks & 1 day = 141 DAYS)
Boyfriend called and actually got through to someone on Thursday (6/1/4/0) --- all last week he'd get to '0' and the message was they were too busy and to call back and the call would be automatically disconnected.
Well, they looked and said that his incident had been closed (SMH) --- she said that 19 weeks was definitely WAY TOO LONG, re-opened his incident and added a note to it (he doesn't know what the note said or anything other what I wrote) … just checked and he's still in PENDING status … With this being a holiday week, who knows if anything will get done --- crossing fingers (he is now at 20 weeks & 1 day = 141 DAYS)
Jul 1, 2019, 7:36 am
#713
Join Date: May 2019
Posts: 67
Jul 1, 2019, 11:21 am
#714
Join Date: Jun 2019
Posts: 4
Fellow (unlucky) first-time applicant also still waiting in Pending Review Purgatory 
The deets:
- U.S. Citizen
- Applied on 3/28
- Submitted Online Inquiry on 5/23 (Day 56); got form response back saying GE processing time could be up to 11 weeks
- Escalated on 6/20 (Day 84); Called 1(877) 227-5511 and followed prompts (see posts from about 1-2 weeks ago where someone shared the exact numbers to press); hold time was about 12 minutes. When I got a live person on the phone I immediately told them that I was calling to escalate because my app had been pending review for over 11 weeks. The first agent confirmed my identity + that my app had been submitted more than 11 weeks ago. Then, they forwarded my call to another agent who promptly escalated my ticket. Total call with wait lasted 15 minutes. Was told that wait time for resolution of the escalated ticket is between 3-8 weeks.
- Today is Day 90
I just noticed that the email they sent confirming the escalation of the ticket says:
"Current wait times for resolution ranges from 3-8 weeks. If it is not corrected within that timeframe, please reply directly to this email. For faster assistance, we recommend that you visit an enrollment center located at an airport or public building on a walk-in basis to correct the issue."
So, I'm now planning on making a visit to one of the enrollment centers near me to see if that actually speeds anything up. Will report back.
Good luck to anyone else still waiting!
The deets:
- U.S. Citizen
- Applied on 3/28
- Submitted Online Inquiry on 5/23 (Day 56); got form response back saying GE processing time could be up to 11 weeks
- Escalated on 6/20 (Day 84); Called 1(877) 227-5511 and followed prompts (see posts from about 1-2 weeks ago where someone shared the exact numbers to press); hold time was about 12 minutes. When I got a live person on the phone I immediately told them that I was calling to escalate because my app had been pending review for over 11 weeks. The first agent confirmed my identity + that my app had been submitted more than 11 weeks ago. Then, they forwarded my call to another agent who promptly escalated my ticket. Total call with wait lasted 15 minutes. Was told that wait time for resolution of the escalated ticket is between 3-8 weeks.
- Today is Day 90
I just noticed that the email they sent confirming the escalation of the ticket says:
"Current wait times for resolution ranges from 3-8 weeks. If it is not corrected within that timeframe, please reply directly to this email. For faster assistance, we recommend that you visit an enrollment center located at an airport or public building on a walk-in basis to correct the issue."
So, I'm now planning on making a visit to one of the enrollment centers near me to see if that actually speeds anything up. Will report back.
Good luck to anyone else still waiting!
I just logged in to do my regular application status check and saw the notice in my account. I was curious as to how long the approval had been sitting in my account, so I checked my email and it turns out that I'd gotten an email about a status change on my account about 10 minutes prior to me checking.
I also lucked out and was able to schedule my interview for later this afternoon!
Good luck once again to everyone waiting, I know how arduous and annoying the process is!
Jul 1, 2019, 2:17 pm
#715
Join Date: Jul 2019
Posts: 5
84 Days
If I calculated correctly the wait time for conditional approval since my April 7, 2019 payment has been 84 days.
I have traveled internationally extensively, sometimes to communist countries. Never been arrested. No outstanding tickets, etc. All travel has been for fun and most since I retired. Owned property in Canada and live a few months every year in Mexico. Otherwise in US in Hawaii.
Has anyone else had to wait this long?
Thanks,
P
I have traveled internationally extensively, sometimes to communist countries. Never been arrested. No outstanding tickets, etc. All travel has been for fun and most since I retired. Owned property in Canada and live a few months every year in Mexico. Otherwise in US in Hawaii.
Has anyone else had to wait this long?
Thanks,
P
Jul 1, 2019, 3:04 pm
#717
Join Date: Jul 2019
Posts: 1
If I calculated correctly the wait time for conditional approval since my April 7, 2019 payment has been 84 days.
I have traveled internationally extensively, sometimes to communist countries. Never been arrested. No outstanding tickets, etc. All travel has been for fun and most since I retired. Owned property in Canada and live a few months every year in Mexico. Otherwise in US in Hawaii.
Has anyone else had to wait this long?
Thanks,
P
I have traveled internationally extensively, sometimes to communist countries. Never been arrested. No outstanding tickets, etc. All travel has been for fun and most since I retired. Owned property in Canada and live a few months every year in Mexico. Otherwise in US in Hawaii.
Has anyone else had to wait this long?
Thanks,
P
Called to request an escalated inquiry on 6/28, I received an email stated "Current wait times for resolution is 3-4 weeks. We will contact you via this incident number once the request has been processed."
We have an international trip planned for end of July, hopefully my son can get CA soon
Fingers crossed
Last edited by bonitachen; Jul 1, 2019 at 3:20 pm
Jul 1, 2019, 5:13 pm
#718
Join Date: Apr 2019
Posts: 27
Jul 1, 2019, 11:23 pm
#719
Join Date: Jul 2019
Posts: 1
New to FT - in search of Luck
Applied GE on 4/17 for both myself & wife.. Wife conditionally approved in 3 days..I'm still waiting.. 76 days and counting.. posting my pain in search of some good luck from FT.. upcoming trip in 2 weeks.. fingers crossed...
Jul 2, 2019, 7:33 am
#720
Join Date: Feb 2014
Posts: 26
Application Date: June 26th
CA Date: July 2nd
Scheduled Interview for September 20th at MSP.
I should note that this was an application for a 12 year old so I wonder if that was the reason for the quick processing. She doesn't have much of a background to look into.
I really wanted to get this process completed during the summer so we may make a road trip to the Canadian border to do the interview there.
CA Date: July 2nd
Scheduled Interview for September 20th at MSP.
I should note that this was an application for a 12 year old so I wonder if that was the reason for the quick processing. She doesn't have much of a background to look into.
I really wanted to get this process completed during the summer so we may make a road trip to the Canadian border to do the interview there.