Alternatives when airline refuses to board due to passport's nationality.
#62
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I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
#63
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I went through the steps the OP indicated (purchased through Kayak, sold by Priceline). The Kayak results page does indicate "Kuwait Airways operates flight xxxx" in small print, while the following page indicates it clearly. Nonetheless, I think the onus is on Priceline and/or Air India to make this right.
#64
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I wouldn't use Harper's Canada after the RGN debacle.
You will find it hard to believe, me being Israeli and all, all I want is live my life in peace and quite, focus on being productive, spend time with family and friends, and not to go over my head in tricking somebody/something giving me something worth a few thousand dollars.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
You should make sure you have a new ticket number (compared to before) and that the ticket was reissued properly. Just to make sure that the passenger (yourself or spouse?) doesn't face additional hassles at time of attempted check-in.
Last edited by GUWonder; Sep 11, 2014 at 7:19 pm
#65
Join Date: Jun 2014
Location: Over the North Atlantic
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Posts: 494
You will find it hard to believe, me being Israeli and all, all I want is live my life in peace and quite, focus on being productive, spend time with family and friends, and not to go over my head in tricking somebody/something giving me something worth a few thousand dollars.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
#66
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^^ for lobbying against the US aviation blacklists (e.g., no-fly list) too. Lots of those blacklisted persons also have valid passports recognized by the embarkation and disembarkation ports' immigration authorities but the carriers refuse to transport them -- and some of them are even US citizens.
#67
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Match.com, Tinder, etc. have no idea what their clients' criminal histories, weird fetishes, nasty bathroom habits, etc. are and are certainly not responsible for pairings that give offense to one party or the other. If -- to circle back to the OP's situation -- Match.com connects a Jewish client with a client who is quietly but virulently anti-semitic, and the date goes south, nobody gets to sue Match.com.
Whatever the COC states, the airline is still discriminating based on citizenship/nationality because a passport accepted by the governments for travel between these two countries is being refused merely because the passport is issued by Israel. That is prima facie evidence of discrimination based on citizenship/nationality. Whether the discrimination is legal or not, it's still discrimination and I find this discrimination to be morally repugnant when the sending and receiving countries have agreed the person is cleared for travel.
I don't want to simply argue with you but I'm trying to make one point and I hope it will be accepted. They didn't not discriminate against the OP. Not on race, nation, or anything else. They have the same requirement for international carriage as virtually every airline: Passenger must be in possession of a valid passport. Since Kuwait doesn't recognize Israel their passports aren't considered valid. Fair? Not in my mind, no. Legal? Yes.
Agree - this is the typical form letter response from priceline's ICC. THIS IS WHY NOBODY SHOULD USE PRICELINE FOR AIRLINE BOOKINGS. The savings is not worth it if you have a problem.
I can definitely empathize with the awful feeling of being treated as a second class person. I wish it happened to no free person. This is the very reason why I have found the US aviation-related blacklists -- some of which have been nationality-biased -- to be morally repugnant: they treat free persons as a second class person.
#68
Join Date: Apr 2002
Location: NYC
Posts: 9,125
You will find it hard to believe, me being Israeli and all, all I want is live my life in peace and quite, focus on being productive, spend time with family and friends, and not to go over my head in tricking somebody/something giving me something worth a few thousand dollars.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
I have to also tell you, that the feeling of being a second sort world citizen, was not pleasant at all and kept me away from enjoying my vacation for about 24 hours.
All well what ends well, but I will never, ever, ever book a flight from a Muslim country, prior to checking what is the up to date relationship status with Israel (as it changes once in a few years, once the government in these countries changes - everything is under question). If the price difference with a first world country is lower than $200, I wouldn't even bother checking. Not because I'm well financially, but because it's humiliating.
I appreciate the humor, but this time - I was not laughing.
It would be a good media event to book a 100 Israelis on the same JFK-LHR flight and see how they handle that one.
#69
Join Date: Sep 2012
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This may be a stupid question but why, when the OP was rebooked on AA for JFK-LHR, did the airline agents not rebook the return flight as well?
Would the aircraft be considered as Kuwaiti territory when over international waters? If Israeli citizens are not permitted to enter Kuwait, does this extend to the aircraft? If an Israeli citizen is born on board a Kuwait flight over the Atlantic, would Kuwait be obliged to issue a birth certificate?
Would the aircraft be considered as Kuwaiti territory when over international waters? If Israeli citizens are not permitted to enter Kuwait, does this extend to the aircraft? If an Israeli citizen is born on board a Kuwait flight over the Atlantic, would Kuwait be obliged to issue a birth certificate?
#70
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This may be a stupid question but why, when the OP was rebooked on AA for JFK-LHR, did the airline agents not rebook the return flight as well?
Would the aircraft be considered as Kuwaiti territory when over international waters? If Israeli citizens are not permitted to enter Kuwait, does this extend to the aircraft? If an Israeli citizen is born on board a Kuwait flight over the Atlantic, would Kuwait be obliged to issue a birth certificate?
Would the aircraft be considered as Kuwaiti territory when over international waters? If Israeli citizens are not permitted to enter Kuwait, does this extend to the aircraft? If an Israeli citizen is born on board a Kuwait flight over the Atlantic, would Kuwait be obliged to issue a birth certificate?
Dual-Israeli citizens have flown to/from Kuwait or otherwise on Kuwaiti flights and are not generally denied admission if using a non-Israeli travel doc for admission to Kuwait.
Birth certificates can be issued even when the child is not a citizen of the country in which they are born. Kuwait routinely issues birth certificates even for people born within its jurisdiction who do not qualify for Kuwaiti citizenship and whose citizenship, if any, is unclear at the time of birth and sometimes even long after the birth. It's possible to be born in Kuwait as a stateless person.
Last edited by GUWonder; Sep 13, 2014 at 2:46 pm
#72
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
k
Shalom Dinka,
I think the airlines should be responsible for letting you know when you purchase your ticket where it would verify your nationality. If your passport does not conform with the ticket then it should not let the purchase go through.
If an airline is codeshared with Kuwait Airlines but is flown via another carrier like Air India and you did not stop in a restricted country then why were you denied boarding . You could claim you were discriminated against due to your nationality because you were on a legitimate flight from what is sounds like.
BTW Do you have an American Passport? If so you could have just used this for your flight.
I think you should get a full refund because you only knew it was a Kuwait Airlines Flight and or they should have gotten you to your final destination for no extra cost. Your intention was to go on an itinerary in which your Israeli Passport would be accepted.
I wish you all the best.
Daniel
Hi,
I booked a flight on price line, JFK-london direct air India. It turned out that the flight is code share with Kuwait airlines (which I discovered only when I got to the airport). Kuwait airlines didn't board me, as I have an Israeli passport and as explained Kuwait government doesn't recognize Israel as a state. They were kind enough to book me a ticket on British airways instead. But my ticket back is still Kuwait airlines. Air India are not picking up the phone. Priceline have no idea what to do. What do you think I should do in order to increase my chances of getting back to NYC in 4 days as planned with minimal financial damage? I'm boarding the BA flight to London in a few minutes.
Any thoughts will be appreciated. Please avoid any comments suggesting me being dumb, naive, deserving it or whatever that is not helping me to get back to NYC, like happened in a similar thread on flyertalk back in 2003.
Thank you for your help,
Dina
I booked a flight on price line, JFK-london direct air India. It turned out that the flight is code share with Kuwait airlines (which I discovered only when I got to the airport). Kuwait airlines didn't board me, as I have an Israeli passport and as explained Kuwait government doesn't recognize Israel as a state. They were kind enough to book me a ticket on British airways instead. But my ticket back is still Kuwait airlines. Air India are not picking up the phone. Priceline have no idea what to do. What do you think I should do in order to increase my chances of getting back to NYC in 4 days as planned with minimal financial damage? I'm boarding the BA flight to London in a few minutes.
Any thoughts will be appreciated. Please avoid any comments suggesting me being dumb, naive, deserving it or whatever that is not helping me to get back to NYC, like happened in a similar thread on flyertalk back in 2003.
Thank you for your help,
Dina
I think the airlines should be responsible for letting you know when you purchase your ticket where it would verify your nationality. If your passport does not conform with the ticket then it should not let the purchase go through.
If an airline is codeshared with Kuwait Airlines but is flown via another carrier like Air India and you did not stop in a restricted country then why were you denied boarding . You could claim you were discriminated against due to your nationality because you were on a legitimate flight from what is sounds like.
BTW Do you have an American Passport? If so you could have just used this for your flight.
I think you should get a full refund because you only knew it was a Kuwait Airlines Flight and or they should have gotten you to your final destination for no extra cost. Your intention was to go on an itinerary in which your Israeli Passport would be accepted.
I wish you all the best.
Daniel
Last edited by danielonn; Sep 13, 2014 at 11:02 pm
#73
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
They do not require it, at least not prior to authorizing the purchase and charge to the credit card.
I think it's poor of Priceline to utilize an airline (not sure if this is the only one) that has a practice of not boarding citizens from some nations, for its blind bidding service. Its T&Cs make no mention of any such possibility. There is a link during the process to "partner" airlines - which ends up being characterized as a "sample" and not all-inclusive. KU isn't among the sample list in any event.
All that said, Often1's advice is the most cogent to the immediate problem for the OP. I can't think of anything else to add to that.
I think it's poor of Priceline to utilize an airline (not sure if this is the only one) that has a practice of not boarding citizens from some nations, for its blind bidding service. Its T&Cs make no mention of any such possibility. There is a link during the process to "partner" airlines - which ends up being characterized as a "sample" and not all-inclusive. KU isn't among the sample list in any event.
All that said, Often1's advice is the most cogent to the immediate problem for the OP. I can't think of anything else to add to that.
I would get all the documentation and send it to Priceline using the TIMATIC System. All I would do is go to a local travel agency with access to the TIMATIC system which tells you what are the entry/exit/in transit requirements of the country.
Some countries will make you get a Visa even if you are there for a couple of hours. Some countries will waive the Visa if you are there for less than 24 hours and do not exit the In Transit Zone.
In my opinion the airline should have just worked with you and sent you to a sterile In Transit Lounge and processed you on to India. I mean you were not even entering the country they had in question.
A Direct Flight means the airline will stop on the way. I Would want to know where the flight stops and not use Priceline on such an itinerary. In fact I would book a flight via LHR,CDG or another European Country or go via Singapore. Either way Priceline had to disclose the information as your Travel Agent and allow you to rebook and perhaps even cover the price difference for the new itinerary/
#74
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
I sympathize with the OP, it's a ridiculous policy for Kuwait Airways not to transport Israeli passengers when the flight is not destined to a country that does not recognize an Israeli passport.
I went through the steps the OP indicated (purchased through Kayak, sold by Priceline). The Kayak results page does indicate "Kuwait Airways operates flight xxxx" in small print, while the following page indicates it clearly. Nonetheless, I think the onus is on Priceline and/or Air India to make this right.
I went through the steps the OP indicated (purchased through Kayak, sold by Priceline). The Kayak results page does indicate "Kuwait Airways operates flight xxxx" in small print, while the following page indicates it clearly. Nonetheless, I think the onus is on Priceline and/or Air India to make this right.
#75
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The passenger was transported for no additional cost on a carrier better for earning useful airline miles.
This was not a ticket bid for on Priceline. It was a regular ticket booked via Priceline where the customer knows the marketing and operating carrier in advance of paying.