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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   ExpertFlyer.com - Master Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/963178-expertflyer-com-master-information-updates-thread.html)

hillrider Aug 24, 2012 11:12 am
Check the wiki to learn more about EXP expanded award inventory, which is available ONLY by calling AA (it doesn't even show on AA.com).

MrJBoy Aug 27, 2012 8:04 am
Originally Posted by ExpertFlyer Voice (Post 19186075)
Yes it sounds like EXP expanded inventory. Also make sure you are searching for AA upgrade inventory segment by segment, if you have connecting flights, as that is the correct way to search for non-EXP expanded AA upgrades.

MrJBoy Aug 27, 2012 8:08 am
Originally Posted by ExpertFlyer Voice (Post 19186075)
Yes it sounds like EXP expanded inventory. Also make sure you are searching for AA upgrade inventory segment by segment, if you have connecting flights, as that is the correct way to search for non-EXP expanded AA upgrades.
So does that mean I need to call and ask AA for EXP expanded inventory sometimes if my upgrade is currently waitlisted?

aktchi Aug 27, 2012 8:23 am
Originally Posted by MrJBoy (Post 19201442)
So does that mean I need to call and ask AA for EXP expanded inventory sometimes if my upgrade is currently waitlisted?
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.

When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.

MrJBoy Aug 27, 2012 9:23 am
Originally Posted by aktchi (Post 19201545)
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.

When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.
I hope so...
Basically is the upgrade availability from EF for non-EXP members???

aktchi Aug 27, 2012 10:33 am
Originally Posted by MrJBoy (Post 19201995)
Basically is the upgrade availability from EF for non-EXP members???
Yes. EF, Award Nexus, AA.com itself, etc., all show general award inventory available to anyone, first-come-first-served.

ExpertFlyer Voice Aug 27, 2012 12:34 pm
Reporter Interview Request
 
Hi everyone. We have a request from a reporter that wants to talk to an EF member that has had success using Flight Alerts to secure an award. The reporter has a tight deadline, so please send an email to [email protected] by tonight with a way of contacting you if you are interested and we will forward it on to the reporter. Thank you for your help!

inlanikai Aug 27, 2012 3:41 pm
Originally Posted by MrJBoy (Post 19201995)
I hope so...
Basically is the upgrade availability from EF for non-EXP members???
Somen clarification.....
Expanded award and upgrade inventory for EXPs is sometimes available on some flights. There is no guarantee when an EXP requests an award or upgrade that is not shown as available on EF that the EXP will get one by calling AA because they are EXP. My own experience on a variety of routes is less than 30%. YMMV.

Given this, what is shown on EF for AA is valid for all AAdvantage members regardless of status. However, if nothing is shown as available and you are EXP then call AA, just don't expect the inventory to be available. If not, put yourself on a wait list and if/when inventory becomes available AA will execute the request - eventually, maybe. This is why I also set a Flight Alert on EF as well. I had a recent instance where an upgrade request I had wait listed with AA became available and was notified by EF before AA did the upgrade. So I called AA and requested the upgrade and got it as a result of the call. Would I have been upgraded anyway had I not called? Don't know and certainly didn't care to find out.

ExpertFlyer Voice Aug 28, 2012 10:05 pm
Enhanced Flight Status Comments
 
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight:

Results from ExpertFlyer.com
Code:
Flight Status Search:
Departing on 08/28/12
Flying AF flight 7

Flight  Status          Depart Location  Depart Date                  Reliability  Arrive Location  Arrive Date
                          JFK              Scheduled: 08/28/12 7:15 PM                CDG              Scheduled: 08/29/12 8:35 AM
AF 7    En Route        Term: 1          Estimated: 08/28/12 7:39 PM  8% / 58m    Term: 2E        Estimated: 08/29/12 8:24 AM
                          Gate:            Actual: 08/28/12 7:44 PM                  Gate:            Actual:


Comments:
" DOAF7/28AUG                                                   
 
* OPERATIONAL FLIGHT INFO *            AF  7  -1 TU 28AUG   
CITY INFO                                      HOUR (LOCAL) 
 
JFK  ESTIMATED TIME OF DEPARTURE                1939           
    LEFT THE GATE                              1944           
    TOOK OFF                                  2009           
    ESTIMATED TIME OF ARRIVAL                  0830  CDG     
                                                               
* 1A PLANNED FLIGHT INFO *              AF  7  -1 TU 28AUG   
APT ARR  DY DEP  DY CLASS/MEAL          EQP  GRND  EFT  TTL 
JFK          1915  TU PF/BM JCDIZ/MS      388        7:20     
                      O/MS WSAYBM/BM                           
                      UKHLQTENRVX/BM                           
                      G/BM                                     
CDG 0835  WE                                                7:20
COMMENTS-                                                     
 1.JFK CDG  - AIRCRAFT OWNER AIR FRANCE                       
 2.JFK CDG  - COCKPIT CREW AIR FRANCE                         
 3.JFK CDG  - CABIN CREW AIR FRANCE                           
 4.JFK CDG  - MEMBER OF SKYTEAM                               
 5.JFK CDG  - DEPARTS TERMINAL 1                             
 6.JFK CDG  - ARRIVES TERMINAL 2E                             
 7.JFK CDG  -  7/ DUTY FREE SALES                           
 8.JFK CDG  -  12/ IN-SEAT POWER SOURCE
 9.JFK CDG  -  15/ IN-SEAT VIDEO PLAYER/LIBRARY
10.JFK CDG  - SECURED FLIGHT                                 
11.JFK CDG  -  ET/ ELECTRONIC TKT CANDIDATE                   
CONFIGURATION-                                                 
              388  P  9  J  80  W  38  Y 389             
>"
Please let us know if you find any issues, thanks!

jackal Aug 28, 2012 10:44 pm
Originally Posted by ExpertFlyer Voice (Post 19213577)
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight:

Results from ExpertFlyer.com
Code:
Flight Status Search:
Departing on 08/28/12
Flying AF flight 7

Flight  Status          Depart Location  Depart Date                  Reliability  Arrive Location  Arrive Date
                          JFK              Scheduled: 08/28/12 7:15 PM                CDG              Scheduled: 08/29/12 8:35 AM
AF 7    En Route        Term: 1          Estimated: 08/28/12 7:39 PM  8% / 58m    Term: 2E        Estimated: 08/29/12 8:24 AM
                          Gate:            Actual: 08/28/12 7:44 PM                  Gate:            Actual:


Comments:
" DOAF7/28AUG                                                   
 
* OPERATIONAL FLIGHT INFO *            AF  7  -1 TU 28AUG   
CITY INFO                                      HOUR (LOCAL) 
 
JFK  ESTIMATED TIME OF DEPARTURE                1939           
    LEFT THE GATE                              1944           
    TOOK OFF                                  2009           
    ESTIMATED TIME OF ARRIVAL                  0830  CDG     
                                                               
* 1A PLANNED FLIGHT INFO *              AF  7  -1 TU 28AUG   
APT ARR  DY DEP  DY CLASS/MEAL          EQP  GRND  EFT  TTL 
JFK          1915  TU PF/BM JCDIZ/MS      388        7:20     
                      O/MS WSAYBM/BM                           
                      UKHLQTENRVX/BM                           
                      G/BM                                     
CDG 0835  WE                                                7:20
COMMENTS-                                                     
 1.JFK CDG  - AIRCRAFT OWNER AIR FRANCE                       
 2.JFK CDG  - COCKPIT CREW AIR FRANCE                         
 3.JFK CDG  - CABIN CREW AIR FRANCE                           
 4.JFK CDG  - MEMBER OF SKYTEAM                               
 5.JFK CDG  - DEPARTS TERMINAL 1                             
 6.JFK CDG  - ARRIVES TERMINAL 2E                             
 7.JFK CDG  -  7/ DUTY FREE SALES                           
 8.JFK CDG  -  12/ IN-SEAT POWER SOURCE
 9.JFK CDG  -  15/ IN-SEAT VIDEO PLAYER/LIBRARY
10.JFK CDG  - SECURED FLIGHT                                 
11.JFK CDG  -  ET/ ELECTRONIC TKT CANDIDATE                   
CONFIGURATION-                                                 
              388  P  9  J  80  W  38  Y 389             
>"
Please let us know if you find any issues, thanks!
Cool! This is one of my favorite features of EF, and it's great to see it being expanded! Will definitely have to play around with it. :cool:

anabolism Sep 2, 2012 8:23 pm
Originally Posted by aktchi (Post 19201545)
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.

When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.
Yes, my understanding is that it definitely makes a difference and that expanded availability only happens for EXPs.

Originally Posted by inlanikai (Post 19204414)
Somen clarification.....
Expanded award and upgrade inventory for EXPs is sometimes available on some flights. There is no guarantee when an EXP requests an award or upgrade that is not shown as available on EF that the EXP will get one by calling AA because they are EXP. My own experience on a variety of routes is less than 30%. YMMV.

Given this, what is shown on EF for AA is valid for all AAdvantage members regardless of status. However, if nothing is shown as available and you are EXP then call AA, just don't expect the inventory to be available.
Just as a note, expanded availability applies to both upgrades and awards. For upgrades, you have to call. For awards, I believe you can check by logging in to aa.com as an EXP and checking award availability.

Originally Posted by ExpertFlyer Voice (Post 19213577)
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight
Cool, sounds like fun.

aktchi Sep 3, 2012 10:35 pm
Is it possible to include Query History?
 
Is it possible to include a few items from search history in each category?

That would be useful for queries that are interesting enough to be repeated a couple times, but perhaps not to be saved (or one just forgot to save).

ExpertFlyer Voice Sep 3, 2012 10:38 pm
Originally Posted by aktchi (Post 19247982)
Is it possible to include a few items from search history in each category?

That would be useful for queries that are interesting enough to be repeated a couple times, but perhaps not to be saved (or one just forgot to save).
That is something we can consider for a future improvement. If you have any other suggestions please email them to [email protected]

anabolism Sep 6, 2012 11:05 pm
Originally Posted by aktchi (Post 19247982)
Is it possible to include a few items from search history in each category?

That would be useful for queries that are interesting enough to be repeated a couple times, but perhaps not to be saved (or one just forgot to save).
I've previously suggested a "recent" area that would automatically have the last few queries, where they could be easily repeated (and then saved if desired).

kb1992 Sep 7, 2012 4:25 pm
UA
 
UA will stop displaying revenue, award and upgrade seats tonight.

Will EF continue to display such info? :confused:


All times are GMT -6. The time now is 11:09 pm.
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