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Originally Posted by scubadu
(Post 18725993)
When you are creating your account, there is a nice link that clearly allows you to see what is available and what is not...
Originally Posted by cmn.jcs
(Post 18726528)
I believe aktchi understood that EF doesn't have access to that information, especially due to his/her last sentence ("Are these not available, too expensive, or some other reason?"). I think this question is similar to asking why your local grocery doesn't carry a popular brand of soda. The store probably would if they could, but it would be interesting to know why they don't. Same thing here--like you said, EF would probably like to show that information, but they don't, and aktchi is curious why.
Originally Posted by ExpertFlyer Voice
(Post 18726982)
Not all airlines make their award inventory available to us.
If you [wish] for a certain airlines awards to be added to ExpertFlyer, you should contact the frequent flyer department of that airline and share your opinion with them about how helpful that would be. |
Originally Posted by aktchi
(Post 18727765)
Now my surprise deepens because at places like Award Nexus these inventories are available. Given what I pay for AN, I doubt if they are spending big money on one single carrier. OTOH, you also imply that it is not a matter of money, but the carriers are refusing to let you pull the info? Are you black-listed due to some dispute? Or, is AN somehow hacking into the carrier's website without permission?
Many of EF's competitors obtain the information from publicly-available free sources but are technically violating the TOS of most of those sources, since those sources invariably prohibit any form of screen-scraping or other types of data harvesting. Whether that is objectionable is left up to you to decide, but note that EF's competitors tend to have to play a cat-and-mouse game with the data sources when those data sources change their interfaces or try to block the products from accessing their data. |
Originally Posted by jackal
(Post 18728514)
I'm pretty sure that EF isn't going to publicly comment on their vendor relationships (I wouldn't if I were them). I'll point out, though, that EF obtains all of their information legitimately via paid subscriptions to various and sundry GDSes (the same systems used by most travel agencies). Thus, their information is very accurate and stable but can be limited if the airline doesn't publish a specific class on the reservation systems. In most cases, I don't think it's because the airlines are actively masking any information from EF itself but rather that they simply don't publish the data on the GDSes at all.
Many of EF's competitors obtain the information from publicly-available free sources but are technically violating the TOS of most of those sources, since those sources invariably prohibit any form of screen-scraping or other types of data harvesting. Whether that is objectionable is left up to you to decide, but note that EF's competitors tend to have to play a cat-and-mouse game with the data sources when those data sources change their interfaces or try to block the products from accessing their data. It also allows us to offer unique services such as Flight and Seat Alerts on top of that data in addition to mobile website access to all of the same data that is found on our full website. |
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Flight info disappeared from experflyer.com
It was F0 A0 ... Y1 B1... before it disappeared. Oversold?
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Oversold = can't tell for sure, there's no way of getting info on oversales anywhere other than within each individual airline.
Potentially it's all zeros. What's the flight/citypair/date? |
I see flights zeroed out on EF all the time, though there is no way to know the reason, whether impending cancellation, IRROPS, overbooking etc.
An oversale doesn't occur until the first VDB voucher is handed out, however ;) |
Moved to the proper forum, and proper thread. /Moderator
Originally Posted by SanAngeles
(Post 18779131)
It was F0 A0 ... Y1 B1... before it disappeared. Oversold?
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Originally Posted by SanAngeles
(Post 18779131)
It was F0 A0 ... Y1 B1... before it disappeared. Oversold?
|
Thanks guys! I am already checked-in to this particular flight(tomorrow). Upgrade has not been confirmed. Asked to be put on the airport upgrade list.
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It seems that I consistently have issues with transcon redeyes leaving from the west coast once it is after midnight EDT. Normally, I cannot get flight availability information for a particular route anymore because the date/time are in the past from the east coast perspective. Is this a known issue?
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Originally Posted by dEagleS
(Post 18799350)
It seems that I consistently have issues with transcon redeyes leaving from the west coast once it is after midnight EDT. Normally, I cannot get flight availability information for a particular route anymore because the date/time are in the past from the east coast perspective. Is this a known issue?
For example, it is now after midnight EDT (6/22) and you can still easily pull up information about flights that haven't yet departed tonight on the west coast for 6/21: Results from ExpertFlyer.com Code:
Flight Availability Search |
Originally Posted by ExpertFlyer Voice
(Post 18799407)
Departure date/times are based on where the departing airport is, not where our servers are. If the information is no longer available it is because the airline is no longer making it available.
For example, it is now after midnight EDT (6/22) and you can still easily pull up information about flights that haven't yet departed tonight on the west coast for 6/21: Results from ExpertFlyer.com Code:
Flight Availability SearchBefore 1AM: Shows all non-departed flights left that day (6/21). Everything seems fine. After 1AM: Shows all flights for that day (6/21), including flights that have already departed (which, doesn't make any sense). Also, if I change the search time until 8PM, to only show the actual remaining flights of the day, it gives me a different list than the before 1AM search. In this example, the plane changed from showing as a 763 to a 757 and the departure time was skewed (DL 1406 LAX -> DTW), when the 763 is the correct plane. Also, the seat map is no longer available. Anyway, this isn't uncommon behavior, and whacky things seems to happen at every 1AM EDT when the red-eye flights still haven't left yet! Thanks |
Originally Posted by dEagleS
(Post 18799546)
Okay, I just checked and apparently it happens at 1AM EDT. When searching for 6/21/2012 flights leaving at 12:00AM (default), just before and after 1AM EDT, the problem occurs.
Before 1AM: Shows all non-departed flights left that day (6/21). Everything seems fine. After 1AM: Shows all flights for that day (6/21), including flights that have already departed (which, doesn't make any sense). Also, if I change the search time until 8PM, to only show the actual remaining flights of the day, it gives me a different list than the before 1AM search. In this example, the plane changed from showing as a 763 to a 757 and the departure time was skewed (DL 1406 LAX -> DTW), when the 763 is the correct plane. Also, the seat map is no longer available. Anyway, this isn't uncommon behavior, and whacky things seems to happen at every 1AM EDT when the red-eye flights still haven't left yet! Thanks The error message for the seat map search comes directly from Delta. Since 1am EST represents 1 hour before departure, it could be under airport control at that time. Or, DLs host system just can't handle the time date difference at that point, either way it is nothing we have control over. |
"Flight Cancelled"
I've not seen this before, but just now a flight search showed "Flight Cancelled" where the booking class availability usually goes. Did I just get lucky and catch a query just when AA updated its schedule, or do flights stay in the system for some period of time after being cancelled, or something else?
More oddly, the screen display shows "Flight Cancelled" but the "Share -> BBCode" shows it as x7 in all buckets (even P, which the other flights don't show). Results from ExpertFlyer.com Code:
Flight Availability Search |
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