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Originally Posted by Blackheath
(Post 32832367)
Does anyone know if existing Amex Hilton cardholders also get the statement credit, despite the T&C suggesting that this only applies to the first year of card membership?
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expert flyer information sharing
Does expert flyer share any data (from individual to anonymized/aggregated) with any third parties, particularly airlines or OTAs? I was reading their TOS, https://www.expertflyer.com/popup/terms.jsp , but found nothing of note, one way or another. I appreciate any links you could share to substantiate. Thanks.
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SCtime You are looking at the wrong resource - what you need to refer to is the privacy policy, the link is at the bottom of the page
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From the ExpertFlyer.com Help Desk Thread:
Originally Posted by ExpertFlyer Voice
(Post 34845747)
Hi everyone, due to ongoing issues in obtaining award data for some airlines, we have decided to remove some airlines whose award searches have recently stopped working from the Award & Upgrade search tool:
As always the full list of supported airlines and award/upgrade classes can be found on our Help/FAQ page here: https://www.expertflyer.com/sessionlessClassList.do If anyone has any questions regarding their subscription or account, please email us directly at [email protected] so we can look up your account information and address your questions. Thank you for your support. |
Thank you FT!
Hi all,
For those who don’t know, I’m the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however I’ve been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV. I’m telling you this because I don’t know what the future has in store for ExpertFlyer. I hope that the new version of EF that we’ve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I don’t know what form future community outreach may take. ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you! In the future you’ll be able to find me here @lopinc1 on FT and I’m sure I’ll still be involved in the industry looking for new problems to solve. Until then, safe travels everyone! Chris (EFV) |
Originally Posted by ExpertFlyer Voice
(Post 35206947)
I’m telling you this because I don’t know what the future has in store for ExpertFlyer. I hope that the new version of EF that we’ve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. |
Originally Posted by ExpertFlyer Voice
(Post 35206947)
Hi all,
For those who don’t know, I’m the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however I’ve been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV. Chris (EFV) Carol/SanDiego1K Community Director |
Sadly, the usefulness of expert flyer continues to diminish for me. They gave me a free year due to awards not working for BA, but then charged me a year later and BA is still not fixed.
They don't offer support for Virgin Atlantic at all. Think I'll be dropping out next renewal time if things don't get better. |
Originally Posted by ExpertFlyer Voice
(Post 35206947)
Hi all,
For those who don’t know, I’m the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however I’ve been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV. I’m telling you this because I don’t know what the future has in store for ExpertFlyer. I hope that the new version of EF that we’ve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I don’t know what form future community outreach may take. ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you! In the future you’ll be able to find me here @lopinc1 on FT and I’m sure I’ll still be involved in the industry looking for new problems to solve. Until then, safe travels everyone! Chris (EFV) |
Just in from EF:
----- Due to issues in obtaining award and upgrade data for the below airlines, we have removed them from our list of supported airlines in the Award & Upgrade search for the time being. This also means that any active Flight Alerts for those airlines are not currently working. We’re reaching out because you had at least one active alert that is affected by this outage. The affected airlines are:
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Moderator's Note
This thread is for ExpertFlyer representatives to share information and updates about their products.
Since there are no ExpertFlyer company representatives currently posting here, I will close this thread until if and when I hear from an ExpertFlyer representative that they are ready to resume their participation on FlyerTalk. In the meantime, please feel free to discuss any ExpertFlyer issues in the ExpertFlyer.com Help Desk Thread. TWA884 Travel Tools Moderator |
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