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-   -   ExpertFlyer.com - Master Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/963178-expertflyer-com-master-information-updates-thread.html)

Keter Jan 23, 2011 7:16 am

One more New Year wish: please REMOVE the validation for POS (country, particularly) when searching for fares as results are sometimes incomplete (ie SQ fares ex IST and CAI).

ExpertFlyer Voice Jan 24, 2011 1:30 pm


Originally Posted by anabolism (Post 15707951)
Any progress (or reasonable hope) for BA award searches?

We can't comment on specific airline relationships however expanding our availability of airline award data is always something we're working on.


Originally Posted by Keter (Post 15710671)
Any update on new routing rules implementation (which include announced extended Sabre fare information)?

We're working on it now, when it is ready we will let everyone know.


Originally Posted by Keter (Post 15716317)
One more New Year wish: please REMOVE the validation for POS (country, particularly) when searching for fares as results are sometimes incomplete (ie SQ fares ex IST and CAI).

That's unfortunately a basic function of how GDSs work and not something we have control over or can change.

However, not all GDSs work the same with POS restrictions and as part of the upcoming update, we'll be able to specify additional GDSs to use for Fare Information searches in certain cases, which in the case of SQ, appears to mitigate the problem you mention.

(Please email any further examples to [email protected] so we can have them all in one place, thanks.)

ExpertFlyer Voice Feb 1, 2011 10:47 pm

Improved Fare Information Search
 
Today we released several additions and improvements to the ExpertFlyer Fare Information search:

  • *The ability to specify a Ticketing Date in the fare search
  • *Historical Fare searching - You can now view historical fares, rules and routing for up to 1 year in the past by specifying a past Departure/Ticketing date.
  • Improved Fare Rules/Routing Rules for most fares, with the routing rules now including Ticketed Point Deduction information where applicable
  • The ability to search for all fares regardless of travel dates in addition to existing validation options.
* These are ExpertFlyer exclusive features

Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png


A few notes about using this new features:

  • The new Ticketing Date and Show All Fares options, as well as the previously available Class Code and Fare Basis Code fields can be seen by clicking the Show Advanced Options button (this preference setting is remembered).
  • Some searches may use an information source that doesn't include fuel surcharges in the price of the fare. If that's the case, it will be noted at the top of the results page.
  • When using the option to show fares for all travel dates, for fares that have multiple seasonality date ranges, only the first date range will be shown in the list of fares. View the Seasonality category of the Fare Rules to see the rest. (This is a GDS bug that we've asked them to fix.)

We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]

payam81 Feb 2, 2011 1:16 pm


Originally Posted by ExpertFlyer Voice (Post 15784573)
Today we released several additions and improvements to the ExpertFlyer Fare Information search:

  • *The ability to specify a Ticketing Date in the fare search
  • *Historical Fare searching - You can now view historical fares, rules and routing for up to 1 year in the past by specifying a past Departure/Ticketing date.
  • Improved Fare Rules/Routing Rules for most fares, with the routing rules now including Ticketed Point Deduction information where applicable
  • The ability to search for all fares regardless of travel dates in addition to existing validation options.
* These are ExpertFlyer exclusive features

Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png


A few notes about using this new features:

  • The new Ticketing Date and Show All Fares options, as well as the previously available Class Code and Fare Basis Code fields can be seen by clicking the Show Advanced Options button (this preference setting is remembered).
  • Some searches may use an information source that doesn't include fuel surcharges in the price of the fare. If that's the case, it will be noted at the top of the results page.
  • When using the option to show fares for all travel dates, for fares that have multiple seasonality date ranges, only the first date range will be shown in the list of fares. View the Seasonality category of the Fare Rules to see the rest. (This is a GDS bug that we've asked them to fix.)

We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]

Excellent! I'm using the fare info. quite a lot recently and the Historical fare info is very interesting!

3544quebec Feb 3, 2011 4:18 am

If I do a search for C availability for LHR-GIG via JFK for today Feb 3rd I get the following:

1 Connections

AA (BA) 6142 0 LHR
02/03/11
1:35 PM JFK
02/03/11
4:25 PM 777
Daily
76% / 72m Business - AAnytime Award J 7



AA () 255 0 JFK
02/03/11
10:30 PM GIG
02/04/11
11:45 AM 763
Daily
80% / 27m Business - AAnytime Award J 4
Business - Upgrade C 1

But the C availabilty shows as 0 when I just search JFK-GIG. What gives?

hillrider Feb 3, 2011 4:37 am


Originally Posted by 3544quebec (Post 15792916)
But the C availabilty shows as 0 when I just search JFK-GIG. What gives?

It means that when originating from LHR, AA is willing to open up a lower fare bucket (e.g. D/I) than for those originating from JFK, based on various factors, including total ticket value, competitive fares/availability on the LON-RIO market, etc. etc.

Even though it probably doesn't make much sense, C availability seems to be implemented by linking it to those lower-fare buckets, so you get the effect that you see.

This is not an EF issue, it's the way AA works.

3544quebec Feb 3, 2011 7:24 am


Originally Posted by hillrider (Post 15792968)
It means that when originating from LHR, AA is willing to open up a lower fare bucket (e.g. D/I) than for those originating from JFK, based on various factors, including total ticket value, competitive fares/availability on the LON-RIO market, etc. etc.

Even though it probably doesn't make much sense, C availability seems to be implemented by linking it to those lower-fare buckets, so you get the effect that you see.

This is not an EF issue, it's the way AA works.

Thanks for attempting to explain but it seems an unlikely explanation as there is no availabilty showing in D or I on the JFK-GIG leg when I do a LHR-(JFK)-GIG search, only J4 on the JFK-GIG leg fro all flight combinations from LHR

And as an additional question - if EF shows this C availability somehow based on POS/origination then how does the alert feature work with this? If a C becomes available JFK-GIG for a search originating LHR who does it notify if an alert is in place? Note that the C is available for connections from the AA-coded BA flights LHR-JFK where no C is available on these flights, only on the JFK-GIG sector.

inlanikai Feb 3, 2011 9:55 am

This looks like a married segment logic issue. This happens a lot with AA (and I suspect other carriers) and is not limited to upgrade and award inventory.

Various fare classes may be available for AAA-BBB or BBB-CCC when you look for AAA-BBB-CCC but not when you look for the segments individually. I've seen the reverse too where the inventory shows on one segment but not if that same segment is part of a multi-segment route.

When I set an alert on EF for an upgrade on a multi-segment route I set the alert using both the single segment that I am interested in and also for the entire multi-segment routing for which I am ticketed. If the alert triggers for just the single segment I call AA and ask for that single segment to be upgraded and I get it.

As hillrider said, this not an EF issue but the way AA makes the inventory available.

ExpertFlyer Voice Feb 3, 2011 10:19 am


Originally Posted by hillrider (Post 15792968)
This is not an EF issue, it's the way AA works.


Originally Posted by inlanikai (Post 15794612)
This looks like a married segment logic issue. This happens a lot with AA (and I suspect other carriers) and is not limited to upgrade and award inventory.

Correct, this is married segment logic (also called Journey Control). In order to maximize their inventory, and revenue, airlines can show different inventory for fare/upgrade/award classes on a flight depending on what other flights it is paired (married) with.


Originally Posted by 3544quebec (Post 15793599)
And as an additional question - if EF shows this C availability somehow based on POS/origination then how does the alert feature work with this? If a C becomes available JFK-GIG for a search originating LHR who does it notify if an alert is in place? Note that the C is available for connections from the AA-coded BA flights LHR-JFK where no C is available on these flights, only on the JFK-GIG sector.

Right now, Flight Alerts looks at the segment the alert is set for by itself. One of the improvements we are going to make in the coming months is to build into Flight Alerts the ability to handle married segment logic by factoring in the full itinerary.

serfty Feb 4, 2011 4:15 am

These are good enhancements; little more will I need to take a copy of fare rules as I ticket.

Keter Feb 5, 2011 2:54 am


Originally Posted by serfty (Post 15800126)
These are good enhancements; little more will I need to take a copy of fare rules as I ticket.

Exactly!

But there are some uses of this feature:

1) To see what you did not buy (to dream a bit when you see a thread on FT with a 'gone' remark => you will be able to see that historic fare on screen:D)

2) If you think to buy or not to buy now you are usually only concerned with inventory availability (booking class). However, there are some more things to consider: If fare sales restrictions say, for example, "TICKETS MUST BE ISSUED ON/BEFORE 15FEB11" then be sure to check the fare on 16FEB11 - in my case the fare DL T fare is not available after that date at all... Regardless of T inventory availability.

3) Sale fares and other fares to be changed: if you expect a sale or see sales restrictions as above - be sure to check the future date. The majority of sale and "updated USD level" fares are loaded long before the new first ticketing date.

nbevan Feb 6, 2011 4:41 am


Originally Posted by ExpertFlyer Voice (Post 15784573)
[LIST][*]*The ability to specify a Ticketing Date in the fare search[*]*Historical Fare searching - You can now view historical fares, rules and routing for up to 1 year in the past by specifying a past Departure/Ticketing date.

Great enhancement, but it took me a while to work out how to use the feature, as the earliest days in the date pop up still default to yesterday: historical dates have to be typed in.

ExpertFlyer Voice Feb 6, 2011 9:13 am


Originally Posted by nbevan (Post 15812224)
Great enhancement, but it took me a while to work out how to use the feature, as the earliest days in the date pop up still default to yesterday: historical dates have to be typed in.

Yes that was our oversight, we'll adjust the calendar to let you browse days a year into the past. For now, please just type them into the date box.

pbohannon Feb 6, 2011 9:30 am


Originally Posted by ExpertFlyer Voice (Post 13310962)
We also just added Alitalia (AZ) to the list. We're not 100% sure if the classes are the same for partner redemption, so try it out and let us know what you find.

Hey there, this is great news about AZ, but I am having trouble checking Z class (Business award) using the Award search. For example, searching for Z (which is a checkbox option) on MXP-JFK 04/18/11 yields this error:

Class Code Z: The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.

Any advice? Thanks!

dechil Feb 6, 2011 9:34 am

example of fares
 
Bonjour,

Could I see, , for example, how EF shows the fares from LHR to NRT on AF in first class on april 19 to may 9 ?

Thank you.


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