Nov 11, 2014, 2:41 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Xyzzy

Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:

Quote:

http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:

Quote:

http://www.flightradar24.com/terms-and-conditions
Website’s information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:

Quote:

http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:

Quote:

http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways’ prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:

Quote:

http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:

Quote:

(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

Quote:

https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:

Quote:

https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:

Quote:

http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz® web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

Quote:

https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:

Quote:

http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.

https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:

Quote:

https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without United’s prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without United’s prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

Quote:

http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:

Quote:

http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATA’s prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:

KVS Availability Tool

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Jul 12, 2014 | 2:37 pm

#6916

SuperFlyBoy

Join Date: Sep 2005

Location: BOM-WAW-EWR

Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat

Posts: 8,750

Quote:

Originally Posted by KVS

You can see the same Availability via the [Awards/M&M] Method, so either LH provides preferential Award Availability to UA or UA.com displays 'Phantom' Availability:

I haven't seen any UA.com "phantom" availability lately - but haven't been searching this route, so cannot comment on that particular routing...

Jul 12, 2014 | 2:43 pm

#6917

TC610

Join Date: Jul 2012

Posts: 29

Quote:

Originally Posted by KVS

You can see the same Availability via the [Awards/M&M] Method, so either LH provides preferential Award Availability to UA or UA.com displays 'Phantom' Availability:

Thanks.

Which is more likely, and how do I confirm? I'd hate to switch my existing flight to something that is showing as phantom availability.

Jul 13, 2014 | 7:21 pm

#6918

FlyerGoldII

Join Date: Sep 2000

Location: Ottawa, Ontario, Canada

Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum

Posts: 9,782

I wonder if you can at least answer the second question on this thread, which deals with the KVS tool:

http://www.flyertalk.com/forum/trave...-kvs-tool.html

Maybe, you can (in response to my first question) on the KVS tool web site, have a link directing one to a FAQ site (or tutorial) of the ITA Matrix Tool?

Jul 13, 2014 | 10:56 pm

#6919

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by TC610

Thanks.

Which is more likely, and how do I confirm? I'd hate to switch my existing flight to something that is showing as phantom availability.

To be on the safe side, ask the Agent to confirm the new Segments first, before cancelling the Existing segments.

Jul 13, 2014 | 11:01 pm

#6920

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by FlyerGoldII

With regard to the 1st question, there is a Help link on the ITA Matrix website and there are also Threads on FlyerTalk, such as:

http://www.flyertalk.com/forum/milea...tures-ita.html

As for the 2nd question, please make sure that 3rd-party Cookies are enabled in your Web Browser and/or try using a different one.

Jul 15, 2014 | 7:49 pm

#6921

FlyerGoldII

Join Date: Sep 2000

Location: Ottawa, Ontario, Canada

Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum

Posts: 9,782

Quote:

Originally Posted by KVS

At the moment, this is not something that is being considered.

If not lifelong membership (for now), then what about a system of automatic renewal, every year?

It gets irritating that the KVS tool page always puts a reminder (?month in advance) box, about renewing one's membership.

Jul 16, 2014 | 7:06 pm

#6922

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by FlyerGoldII

If not lifelong membership (for now), then what about a system of automatic renewal, every year?

This is something that is being considered and we would certainly invite our Members' feedback on this matter.

In the meantime, you are welcome to renew for any longer term of your choice.

Jul 16, 2014 | 7:17 pm

#6923

JIMCHI

Join Date: Jul 1999

Location: Sacramento, CA

Programs: AA Exec Plat, Hyatt,Marriott,BA,AS

Posts: 4,535

Quote:

Originally Posted by KVS

This is something that is being considered and we would certainly invite our Members' feedback on this matter.

In the meantime, you are welcome to renew for any longer term of your choice.

I'm happy with a once a year reminder. I'd just as soon not have my credit card number stored somewhere and vulnerable.

Jul 16, 2014 | 11:50 pm

#6924

KQ321

Join Date: Oct 2011

Programs: FB Platinum for Life

Posts: 1,019

Quote:

Originally Posted by JIMCHI

I'm happy with a once a year reminder. I'd just as soon not have my credit card number stored somewhere and vulnerable.

Jul 17, 2014 | 5:43 am

#6925

GJS - yow

Join Date: May 2004

Location: Ottawa

Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!

Posts: 1,595

I've got one issue and a feature request, and must admit I haven't read through 443 pages to see if others have mentioned them.

1. When displaying fares for AC flights, I do not see the Y, B, M, U booking classes. The results show all the lower fare classes, and then the premium economy and business classes. As far as I can see, Fares/PSH is the only option for displaying fares.

2. Feature request - monitor availability of a specific class on a specific flight and send notice when the class becomes available. For instance, this could be R class for upgrade availability on AC. I have read elsewhere on FT that ExpertFlyer offers this feature.

Jul 17, 2014 | 10:59 am

#6926

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by GJS - yow

I've got one issue and a feature request, and must admit I haven't read through 443 pages to see if others have mentioned them.

You need to select the [Economy-All] option under [Class:] to see the more expensive Y Fares:

[KVS Availability Tool 7.4.0/Diamond - Fares/PSH/RU]

Code:

YOW  Ottawa Intl ON CA [CYOW]
LON  London Metro UK = LHR LGW STN LTN LCY SEN QQS ZLS XQE
R/T  01 Aug 2014 | Economy-Both

Carrier    From    To    Fare      Cur   AdvanceP  Min  Max  Fare Basis | Travel Period
---------  ------  ----  --------  ----  --------  ---  ---  --------------------------
AC         YOW     LON       369   USD     7 Days  Sun  180  THXRCT60     27 May-22 Aug
AC         YOW     LON       425   USD     7 Days  Sun  180  THWRCT60     27 May-22 Aug
AC         YOW     LON       452   USD     7 Days  Sun  180  SHXRCT60     27 May-22 Aug
AC         YOW     LON       508   USD     7 Days  Sun  180  SHWRCT60     27 May-22 Aug
AC         YOW     LON       877   USD     3 Days  Sun  360  VHX4RCE      27 May-22 Aug
AC         YOW     LON       923   USD        ***       360  NHRCT88      27 May-22 Aug
AC         YOW     LON       932   USD     3 Days  Sun  360  VHW4RCE      27 May-22 Aug
AC         YOW     LON      1053   USD     3 Days  Sun  360  QHX3RCE      27 May-22 Aug
AC         YOW     LON      1109   USD     3 Days  Sun  360  QHW3RCE      27 May-22 Aug
AC         YOW     LON      1177   USD        ***       360  NHX0RCE      27 May-22 Aug
AC         YOW     LON      1200   USD     7 Days       360  NHXRCE7      27 May-22 Aug
AC         YOW     LON      1232   USD        ***       360  NHW0RCE      27 May-22 Aug
AC         YOW     LON      1253   USD        ***  Sun  360  HHX2RCE      27 May-22 Aug
AC         YOW     LON      1255   USD     7 Days       360  NHWRCE7      27 May-22 Aug
AC         YOW     LON      1292   USD     3 Days       360  NHXRCE3      27 May-22 Aug
AC         YOW     LON      1308   USD        ***  Sun  360  HHW2RCE      27 May-22 Aug
AC         YOW     LON      1348   USD     3 Days       360  NHWRCE3      27 May-22 Aug
AC         YOW     LON      1477   USD     3 Days       360  EHXRCE3      27 May-22 Aug
AC         YOW     LON      1478   USD        ***  Sun  360  UHX1RCE      27 May-22 Aug
AC         YOW     LON      1532   USD     3 Days       360  EHWRCE3      27 May-22 Aug
AC         YOW     LON      1533   USD        ***  Sun  360  UHW1RCE      27 May-22 Aug
AC         YOW     LON      1975   USD        ***       360  MHX0RCE      27 May-22 Aug
AC         YOW     LON      2068   USD        ***       360  MHW0RCE      27 May-22 Aug
AC         YOW     LON      2123   USD        ***       360  EX0RCE       27 May-22 Aug
AC         YOW     LON      2178   USD        ***       360  EW0RCE       27 May-22 Aug
AC         YOW     LON      2372   USD        ***            M0RCEO       27 May-22 Aug
AC         YOW     LON      3498   USD        ***       360  BXFFE        27 May-22 Aug
AC         YOW     LON      3637   USD        ***       360  BWFFE        27 May-22 Aug
AC         YOW     LON      3851   USD        ***            BXFFEO       27 May-22 Aug
AC         YOW     LON      3998   USD        ***            BWFFEO       27 May-22 Aug
AC         YOW     LON      4707   USD        ***            YXFFEO       27 May-22 Aug
AC         YOW     LON      4851   USD        ***            YWFFEO       27 May-22 Aug

Quote:

Originally Posted by GJS - yow

2. Feature request - monitor availability of a specific class on a specific flight and send notice when the class becomes available.

Please see http://Help.KVSTool.com/#Q35

Jul 17, 2014 | 4:04 pm

#6927

TheSYDTraveller

Join Date: Mar 2012

Location: SYD

Programs: QF WP LTG, BA GGL

Posts: 560

Is there an on going issue with Award/JL? I can't seem to use it to find CDG-HKG or MXP-HKG. It works on SYD-HKG, LHR-HKG, JFK-HKG

Edit: Looks like CDG is working but MXP still isn't working

Jul 17, 2014 | 4:15 pm

#6928

KVS

Original Poster

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by richh1833

Is there an on going issue with Award/JL? I can't seem to use it to find CDG-HKG or MXP-HKG. It works on SYD-HKG, LHR-HKG, JFK-HKG

Edit: Looks like CDG is working but MXP still isn't working

Must have been a transient Engine issue:

[KVS Availability Tool 7.4.0/Diamond - Awards/JL-OneWorld/US]

Code:

MXP  Milan Malpensa IT [LIMC]
HKG  Hong Kong Chek Lap Kok Intl HK [VHHH]
TUE  22 Jul 2014

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
CX         234     MXP   13:15     HKG   06:35 +1  77W  0   FS3  CS0  YS0

Jul 20, 2014 | 5:24 am

#6929

FormerLurker

Join Date: Feb 2002

Programs: UA *G 1MM, AA Gold, MR Ambassador (Lifetime Titanium), IHG Platinum, HH Diamond

Posts: 315

KVS requiring 6-char pwd for DL; mine is 4

Just downloaded 7.4.0 and it now won't let me search for DL-SkyTeam awards. It flags the password field as red and says that the required DL.com password is 6-20 characters (which is why I'm assuming the tool is erroring out before it searches). However, my DL.com password is only 4 characters and I confirmed that it is still a working/valid password. Why did the tool switch to requiring a 6-char pwd when DL does not?

Jul 20, 2014 | 8:20 am

#6930

st1575

Join Date: Jan 2013

Location: NYC

Posts: 558

Access to DL reservations (by PNR or ticket number) also seems to be broken in 7.4.0 and 7.4.0.R1. The reservations can be seen on the DL site by entering the same information manually.