Nov 11, 2014, 2:41 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Xyzzy

Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:

Quote:

http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:

Quote:

http://www.flightradar24.com/terms-and-conditions
Website’s information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:

Quote:

http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:

Quote:

http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways’ prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:

Quote:

http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:

Quote:

(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

Quote:

https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:

Quote:

https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:

Quote:

http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz® web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

Quote:

https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:

Quote:

http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.

https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:

Quote:

https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without United’s prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without United’s prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

Quote:

http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:

Quote:

http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATA’s prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:

KVS Availability Tool

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Oct 15, 2012, 9:47 pm

#5461

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by gokhawksgo

I'm trying to look up fares for BDL-LAX one way, but I get an error of "An invalid city has been entered" when using DotRes, and "?? ????? ????? ????..." when using PSH.

In fact, looks like this happens each time I search for fares on a route involving BDL.

Other city pairs I had no trouble with, only BDL. Any thoughts?

There is an Engine issue with the recognition of the City Code for BDL and a work-around will implemented in the next update for the [DotRes] Method.

In the meantime, you can use the [Fares: FC] Method to lookup Fares from/to BDL.

Oct 16, 2012, 2:34 pm

#5462

barnstaple

Join Date: May 2009

Programs: VS, CO, BA

Posts: 428

Kvs shows different availability to sabre

Hello!

I have been using kvs to check for a class availability on ek651 connecting with ek3 on 31st march. When ever I see the seats available on kvs I contact my agent only to be told the seats aren't there in sabre. The airline can't see them either. Any thoughts why they would be showing on kvs but not actually there?

Oct 16, 2012, 3:46 pm

#5463

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by barnstaple

I have been using kvs to check for a class availability on ek651 connecting with ek3 on 31st march. When ever I see the seats available on kvs I contact my agent only to be told the seats aren't there in sabre. The airline can't see them either. Any thoughts why they would be showing on kvs but not actually there?

There is currently no A Class Availability on those flights:

[KVS Availability Tool 7.0.7.R3/Diamond - Sabre: Availability/FS/US]

Code:

CMB  Colombo Bandaranayake Intl LK [VCBI]
DXB  Dubai Intl AE [OMDB]
LHR  London Heathrow UK [EGLL]
SUN  31 Mar 2013

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------
EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A3 J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J7 C7 I7 O7 Y9 E9 R9 W9 M9 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A4 J7 C7 I7 O7 Y9 E9 R9 W9 M1 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J7 C7 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A0 J7 C7 I0 O0 Y9 E9 R9 W1 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F2 A0 J0 C0 I0 O0 Y0 E0 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P2 A2 J4 C4 I4 O0 Y7 E7 R7 W7 M7 B7 U0 K0 H0 Q0 L0 T0 V0 X0

Oct 17, 2012, 2:09 am

#5464

barnstaple

Join Date: May 2009

Programs: VS, CO, BA

Posts: 428

Quote:

Originally Posted by KVS

There is currently no A Class Availability on those flights:

[KVS Availability Tool 7.0.7.R3/Diamond - Sabre: Availability/FS/US]

Code:

CMB  Colombo Bandaranayake Intl LK [VCBI]
DXB  Dubai Intl AE [OMDB]
LHR  London Heathrow UK [EGLL]
SUN  31 Mar 2013

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------
EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A3 J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         349     CMB   02:55     DXB   05:55     77W      J7 C7 I7 O7 Y9 E9 R9 W9 M9 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A4 J7 C7 I7 O7 Y9 E9 R9 W9 M1 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J7 C7 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A0 J7 C7 I0 O0 Y9 E9 R9 W1 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
EK         653     CMB   20:35     DXB   02:00     772      F2 A0 J0 C0 I0 O0 Y0 E0 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0
 -> EK     3       DXB   14:15     LHR   18:40     388      P2 A2 J4 C4 I4 O0 Y7 E7 R7 W7 M7 B7 U0 K0 H0 Q0 L0 T0 V0 X0

Thanks for that. I appreciate there are no A class now - but KVS was showing them earlier and my query was (appreciating they aren't there now) why is it than when KVS has shown them, Sabre still cant see them? This has happened on a couple of occasions with these flights.

I just wondered if it was a bug or something that I might be able to get a work around for.

Oct 17, 2012, 2:42 pm

#5465

TTnC4me

Join Date: Jul 2004

Location: MCO

Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat

Posts: 795

It's been a week for me, and as someone for whom flying is not part of their profession, KVS has been a let down so far. I only need to book one trip, one day, next summer and am almost regretting paying full price for Platinum (which since I just found this thread seems unheard of). I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

As a first time user, I must say that I haven't found it very user friendly. I'm trying to book VCE to MCO July 10, 11 or 12, Y or J, for 5. It's annoying to have to list each individual segment, for every combination, individually, every single time to check for availability. There are at least a dozen combinations!

Oct 18, 2012, 10:55 am

#5466

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by TTnC4me

I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

Your frustration is certainly understandable. However, experience shows that in 90%+ of cases, such discrepancies are caused by a User and/or Agent error. If you can provide specific flight number(s)/dates (while the alleged discrepancy is still happening), we can certainly look into your situation matter in detail.

As for IB specifically, that airline is known to have system connectivity issues with its partners.

In the meantime, for tips on dealing with Agents who may [erroneously] claim that there is no Award Availability when the KVS Tool shows otherwise, please see http://Help.KVSTool.com/#AgentSaysNo

Oct 18, 2012, 10:59 am

#5467

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by barnstaple

It's not actually a bug, but rather a feature called Dynamic Availability:
http://Help.KVSTool.com/#Factors

Assuming your Agent is not located in the US, you can call EK US Reservations to take advantage of the more favourable POS US Availability and book the Seat(s) you see via the KVS Tool.

Oct 19, 2012, 2:40 am

#5468

barnstaple

Join Date: May 2009

Programs: VS, CO, BA

Posts: 428

Quote:

Originally Posted by KVS

Thanks, this does make sense although my agent is in the US. No worries, Ill keep looking!

Thanks again.

Oct 24, 2012, 2:58 pm

#5469

Neiltoo

Join Date: Mar 2012

Location: Ireland

Programs: Skywards

Posts: 313

As I am new to this tool I'm sure I'm missing something obvious here but when I search for availability the KVS Tool and the Mobile Companion seem to be giving me different results.

[KVS Availability Tool 7.0.8/Diamond - Sabre: Availability/FS/US]

Code:

KUL  Kuala Lumpur Metro / Intl MY = KUL SZB [WMKK]
LGK  Langkawi MY [WMKL]
FRI  24 May 2013

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  --------------------------------------------------

MH         1446    KUL   14:15     LGK   15:10     738      J4 C4 D4 Z4 I0 Y4 B4 H4 K4 M4 L4 V0 S0 N0 Q0 O0 G0

Quote:

Bookmark KUL-LGK/24 May 2013 [Fri]/MH

Flight Depart Arrive AC/St Go

MH 1446 KUL
14:15 LGK
15:10 738/0
00:55 Info

Seat Map
J4 C4 D4 Z4 I3 Y9 B9 H9 K9 M9 L9 VC SC N2 QC OC G?

What am I doing wrong?

Oct 24, 2012, 10:16 pm

#5470

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by Neiltoo

As I am new to this tool I'm sure I'm missing something obvious here but when I search for availability the KVS Tool and the Mobile Companion seem to be giving me different results.

What am I doing wrong?

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

Oct 25, 2012, 1:29 am

#5471

Neiltoo

Join Date: Mar 2012

Location: Ireland

Programs: Skywards

Posts: 313

Quote:

Originally Posted by KVS

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

Thank you for the reply.

Just when I think I'm starting to understand something............

Oct 25, 2012, 10:39 am

#5472

spideysense

Join Date: Sep 2008

Location: Toronto

Posts: 426

KVS giving lots of "??"

For the past few days, I've noticed the KVS tool giving a lot of "??" results when I search different routes. For example, DXB-SIN constantly has lots of them on SQ, and so does DXB-BKK on TG.

Here is one example:

[KVS Availability Tool 7.0.7/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]

Code:

SIN  Singapore Changi SG [WSSS]
SYD  Sydney Kingsford Smith NS AU [YSSY]
SAT  15 Dec 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------
SQ         231     SIN   00:45     SYD   11:50     388  0   FS??  CS??  YS-
SQ         241     SIN   07:05     SYD   18:00     333  0   FS??  CS-  YS-
SQ         211     SIN   09:40     SYD   20:35     773  0   FS-  CS-  YS-
SQ         221     SIN   20:35     SYD   07:40 +1  388  0   FS??  CS??  YS-

Is there going to be a fix for this?

Oct 25, 2012, 10:51 am

#5473

mwhite44

Join Date: Jul 2009

Posts: 11

Quote:

Originally Posted by KVS

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

If the POS for the FS method is USA, then what is the POS for the mobile companion?

Oct 25, 2012, 12:15 pm

#5474

SuperFlyBoy

Join Date: Sep 2005

Location: BOM-SIN-EWR

Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat

Posts: 8,606

Quote:

Originally Posted by spideysense

Code:

SIN  Singapore Changi SG [WSSS]
SYD  Sydney Kingsford Smith NS AU [YSSY]
SAT  15 Dec 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------
SQ         231     SIN   00:45     SYD   11:50     388  0   FS??  CS??  YS-
SQ         241     SIN   07:05     SYD   18:00     333  0   FS??  CS-  YS-
SQ         211     SIN   09:40     SYD   20:35     773  0   FS-  CS-  YS-
SQ         221     SIN   20:35     SYD   07:40 +1  388  0   FS??  CS??  YS-

Is there going to be a fix for this?

First thought: This is an ANA coding/interpretation problem...

I'm getting the same - but on a UA (ex-COn) flight from EWR to BOM, where it shows FS?? on a 2-class config!

However, if one does a revenue search, apparently UA has introduced an F-class bucket, which is very unusual...I wonder if UA is planning to convert some of these ultra-longhaul 772-LRs with an F-class as well??

Oct 25, 2012, 2:16 pm

#5475

KVS

FlyerTalk Evangelist

Original Poster

Join Date: Jan 2004

Location: Worldwide

Posts: 12,949

Quote:

Originally Posted by mwhite44

If the POS for the FS method is USA, then what is the POS for the mobile companion?

The POS for the Mobile Companion varies.