It's been a week for me, and as someone for whom flying is not part of their profession, KVS has been a let down so far. I only need to book one trip, one day, next summer and am almost regretting paying full price for Platinum (which since I just found this thread seems unheard of). I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

As a first time user, I must say that I haven't found it very user friendly. I'm trying to book VCE to MCO July 10, 11 or 12, Y or J, for 5. It's annoying to have to list each individual segment, for every combination, individually, every single time to check for availability. There are at least a dozen combinations!