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Old Mar 10, 2006 | 10:34 am
  #1  
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Wireless keyboard problem

I use a logitech wireless keyboard, connected to my docking station for my laptop. Today it stopped working. Ok, not a problem - needs new batteries.

Put in the batteries - nothing. Try again, get some typing but it did 2 or 3 characters and then became stuck on a key, even though the key wasn't depressed. it was rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr (forever)

Try again - now nothing from the keyboard at all.

Any ideas what is going on here? Is it pooched and I need a new one? It is about 2 yrs old, maybe a bit older.
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Old Mar 11, 2006 | 1:12 am
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Originally Posted by MapleLeaf
I use a logitech wireless keyboard, connected to my docking station for my laptop. Today it stopped working. Ok, not a problem - needs new batteries.

Put in the batteries - nothing. Try again, get some typing but it did 2 or 3 characters and then became stuck on a key, even though the key wasn't depressed. it was rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr (forever)

Try again - now nothing from the keyboard at all.

Any ideas what is going on here? Is it pooched and I need a new one? It is about 2 yrs old, maybe a bit older.
Thats usually the life for wireless Keyboards. Looks like your going to need a new one
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Old Mar 11, 2006 | 7:12 am
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I think that the gyration wireless keyboards and mice have better range. We had logitech for the conference rooms at work and they had flaky reception as you moved > 10 feet from the receiver. The gyration equipment works well throughout the room.
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Old Mar 11, 2006 | 7:32 am
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Did you push the button on the bottom of the keyboard? I had to get my logitech bluetooth keyboard to rebind to the hub when I replaced the batteries. It was a pain to get it to rebind, but eventually it worked.

-David
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Old Mar 12, 2006 | 10:39 am
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microsoft problem also

Originally Posted by LIH Prem
Did you push the button on the bottom of the keyboard? I had to get my logitech bluetooth keyboard to rebind to the hub when I replaced the batteries. It was a pain to get it to rebind, but eventually it worked.

-David
I just had the same problem with my new Microsoft laser keyboard and mouse. The mouse and keyboard worked fine for about 2 months, then the keyboard stopped working, did the whole gammit of batteries, reloading software, pushing buttons many times, but to no avail. THe mouse works flawlessly, the diagnostic on the program says both are working no problem.
So I guess It's a new keyboard.... the 30days is up on the return policy at bestbuy.
Any suggestions???
thx
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Old Mar 12, 2006 | 5:05 pm
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I have the logitech bluetooth desktop. I think I bought it OEM from newegg. It seems to work fine for me. There's a bit of a lag when you wake up the kbd or mouse, but other than that it's fine. And I guess a big plus is I didn't have to throw away the kbd when I replaced the batteries.

-David
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Old Mar 12, 2006 | 11:50 pm
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Originally Posted by row1A
I just had the same problem with my new Microsoft laser keyboard and mouse. The mouse and keyboard worked fine for about 2 months, then the keyboard stopped working, did the whole gammit of batteries, reloading software, pushing buttons many times, but to no avail. THe mouse works flawlessly, the diagnostic on the program says both are working no problem.
So I guess It's a new keyboard.... the 30days is up on the return policy at bestbuy.
Any suggestions???
thx
What's the manufacturer's warranty? And did you buy it with a credit card that extends the warranty?
---
I had a problem with my wireless keyboard over a year ago; haven't used it since, but will try the "button to re-bind" suggestion - maybe that will save it!
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Old Mar 13, 2006 | 12:49 am
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It was more than just the hitting the button. I had to finesse it somehow. Sorry, I don't remember the exact steps. (I might have had to remove the new batteries and put them in again. Not sure what else I had to do.)

-David
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Old Mar 13, 2006 | 5:54 am
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I have been using wireless keyboards and mice for a long time. I get about a year out of them. the keyboards die, the mice die, the receiving units die. for a long time, I had two receiving units that worked. one on the mouse, one on the keyboard.

Just treat them as disposable items, and consider every day of the second year a gift..
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Old Mar 13, 2006 | 8:53 am
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Originally Posted by LIH Prem
It was more than just the hitting the button. I had to finesse it somehow. Sorry, I don't remember the exact steps. (I might have had to remove the new batteries and put them in again. Not sure what else I had to do.)

-David
On mine by Microsoft, with the new batteries installed, I have to push the button on the receiving unit and, while it's doing its flashing lights bit (similar to KITT of Knight Rider), I have to push the button on the bottom of the keyboard or mouse, and then the lights on the receiver stop flashing.
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Old Mar 13, 2006 | 8:24 pm
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Sounds right .. I think I had to push the button on the mouse cradle (which doubles as the bluetooth hub and charger for the mouse) and then push the button on the keyboard. Whatever I did, it wasn't as simple as it should have been.

-David
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