Free Windows 10 upgrade
#226
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I've tried no HD and even the normal Win 8.1 disk but no go on that. USB key (with 8/8.1 recovery AND minimal DOS) doesn't work, nor does a Win 7 recovery DVD. Might try a CD next as it is trying to boot to optical and something fast may work (even tried the HD in an ODD caddy).
And Acer seems to have gone towards using non-volatile CMOS so one cannot reset the memory by taking out the CMOS battery (done that, out for an hour+). Have to find CMOS shorting points (none apparent) or it would seem, try to reflash the memory (but the files may not be publicly available).
And Acer seems to have gone towards using non-volatile CMOS so one cannot reset the memory by taking out the CMOS battery (done that, out for an hour+). Have to find CMOS shorting points (none apparent) or it would seem, try to reflash the memory (but the files may not be publicly available).
#227
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No joy for me this weekend with my ThinkPad T440s. I've done everything in this very meticulous list of items and have probably attempted the 30 times that the poster said he had to do:
https://www.reddit.com/r/Windows10/c...hing_happened/
Update: I tried one more thing - doing a Windows 8.1 "refresh." So, essentially reinstalling 8.1. After that, tried the Windows 10 update directly from the Media Creation Tool...and it worked!
Now to spend the next several days re-tweaking all the settings that Windows 10 put back in default mode. Grrr.
https://www.reddit.com/r/Windows10/c...hing_happened/
Update: I tried one more thing - doing a Windows 8.1 "refresh." So, essentially reinstalling 8.1. After that, tried the Windows 10 update directly from the Media Creation Tool...and it worked!
Now to spend the next several days re-tweaking all the settings that Windows 10 put back in default mode. Grrr.
Last edited by DenverBrian; Aug 2, 2015 at 6:13 pm
#228
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Also, the regular BIOS or UEFI firmware is mostly done running once the OS starts (DOS aside, and that's a long time ago.)
Lastly, have you tried an external keyboard to see if you can interrupt boot with that?
#229
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Wouldn't normally even see the boot thing unless you paid close attention, and yes, it did go to Windows boot screen.
I think they must muck around with the BIOS. Has to.
Steps were, I reformatted the partition of the HD that had Win 10 Technical Preview on t as that one bombed real good. Reinstalled Win 8.1 from a USB key. Drive was booting up fine.
Ran the Win 10 UG from the USB key (by running the bacth or exe file). Did a complete drive clean again. UG went to installing Win 10 files and apps, at which is froze and some point (blank _dark_ screen, no keybaord response, no drive lights for minutes). Rebooted, tried to do it again, before saying it was reverting to Win 8.1.
At that point, it became lifeless again. When I tried to reboot, it came up with the problems shown in the video. Some hardware failure is possible but I don't think so.
I still cannot fathom how the W10 upgrade caused that to happen. In fact, my entire world is now....flipped upside down. I just can't think of what happened to cause that. In support, root cause is usually narrowed down to an event that triggered the problem. So in this case, I agree, it probably has something to do with the W10 upgrade. However, in my head, that's an impossible root cause. Would be very interested to hear what the issue was!
Steps were, I reformatted the partition of the HD that had Win 10 Technical Preview on t as that one bombed real good. Reinstalled Win 8.1 from a USB key. Drive was booting up fine.
Ran the Win 10 UG from the USB key (by running the bacth or exe file). Did a complete drive clean again. UG went to installing Win 10 files and apps, at which is froze and some point (blank _dark_ screen, no keybaord response, no drive lights for minutes). Rebooted, tried to do it again, before saying it was reverting to Win 8.1.
At that point, it became lifeless again. When I tried to reboot, it came up with the problems shown in the video. Some hardware failure is possible but I don't think so.
#230
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No external KB available but I was going to take the laptop down to a thrift store. Right now in the process of seeing if I can by some miracle reflash the BIOS.
#231
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I think they must muck around with the BIOS. Has to.
Steps were, I reformatted the partition of the HD that had Win 10 Technical Preview on t as that one bombed real good. Reinstalled Win 8.1 from a USB key. Drive was booting up fine.
Ran the Win 10 UG from the USB key (by running the bacth or exe file). Did a complete drive clean again.
#232
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#234
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Oh I see. Hmm, that still doesn't mean that Windows is accessing the BIOS and messing with drive order.
I think this is one of those super rare instances where it's a full moon and that penguins now can actually take flight.
I suspect root cause is....
1) Win 10 was being installed
2) Penguins took flight
3) Hardware now has failed.
The reality is that even with the HDD out the machine it is doing this (based on what I understand with the posts that have been made). At this point, whether or not it is Windows that has caused this, the first item on the repair list to go do is to get the machine to a point where it actually tries to access the HDD..or a bootable USB etc etc
In my opinion, this is a super rare issue. I'd buy a lotto ticket and see if you win. Because that's how lucky (or unlucky) you are....
I think this is one of those super rare instances where it's a full moon and that penguins now can actually take flight.
I suspect root cause is....
1) Win 10 was being installed
2) Penguins took flight
3) Hardware now has failed.
The reality is that even with the HDD out the machine it is doing this (based on what I understand with the posts that have been made). At this point, whether or not it is Windows that has caused this, the first item on the repair list to go do is to get the machine to a point where it actually tries to access the HDD..or a bootable USB etc etc
In my opinion, this is a super rare issue. I'd buy a lotto ticket and see if you win. Because that's how lucky (or unlucky) you are....
#235
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Oh I see. Hmm, that still doesn't mean that Windows is accessing the BIOS and messing with drive order.
I think this is one of those super rare instances where it's a full moon and that penguins now can actually take flight.
I suspect root cause is....
1) Win 10 was being installed
2) Penguins took flight
3) Hardware now has failed.
The reality is that even with the HDD out the machine it is doing this (based on what I understand with the posts that have been made). At this point, whether or not it is Windows that has caused this, the first item on the repair list to go do is to get the machine to a point where it actually tries to access the HDD..or a bootable USB etc etc
.
I think this is one of those super rare instances where it's a full moon and that penguins now can actually take flight.
I suspect root cause is....
1) Win 10 was being installed
2) Penguins took flight
3) Hardware now has failed.
The reality is that even with the HDD out the machine it is doing this (based on what I understand with the posts that have been made). At this point, whether or not it is Windows that has caused this, the first item on the repair list to go do is to get the machine to a point where it actually tries to access the HDD..or a bootable USB etc etc
.
It could be a hardware failure but answer me this:
Supposing you're installing a new OS onto your machine and it says the machine will reboot several times during such. The BIOS is set to boot from your HD first and not the USB or ODD and your bootable install media is on one of those. How does the install know to go to that device after each install?
#236
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It could be a hardware failure but answer me this:
Supposing you're installing a new OS onto your machine and it says the machine will reboot several times during such. The BIOS is set to boot from your HD first and not the USB or ODD and your bootable install media is on one of those. How does the install know to go to that device after each install?
Supposing you're installing a new OS onto your machine and it says the machine will reboot several times during such. The BIOS is set to boot from your HD first and not the USB or ODD and your bootable install media is on one of those. How does the install know to go to that device after each install?
At this point though, it does not appear your machine even successfully POSTs though...
#237
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No external KB available
Supposing you're installing a new OS onto your machine and it says the machine will reboot several times during such. The BIOS is set to boot from your HD first and not the USB or ODD and your bootable install media is on one of those. How does the install know to go to that device after each install?
OTOH, on newer machines the usual way to install from external media with the boot override menu (sometimes F11 or F12, sometimes available only through BIOS setup, depending on the manufacturer.) On one particularly annoying newer machine*, it required booting into UEFI shell and telling it which drive to boot from in a cryptic format.
(* the Intel Compute Stick, which I recommend not buying. For $30 more, and still well under $200, the HP Stream mini-desktop is way more powerful, upgradable, and once you figure on the need for a powered USB hub to plug much of anything into the ICS, it's not even that much smaller.)
It looks like some Acers have a recovery mode accessible with Alt-F10. Tried that? It doesn't look like it has a full firmware diagnostics program like many Dell and Lenovo models have, though.
#238
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#239
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I was aware of this, but the issue is on a machine that is running BIOS, and not UEFI.
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