No more unlimited [int'l] BB data from VZW
Jul 25, 2011, 6:33 pm
#137
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Jul 25, 2011, 11:09 pm
#138
Join Date: Feb 2011
Location: JFK
Programs: DL Platinum, SPG Gold
Posts: 31
You mean they are kicking you off the $30/250mb plan that they just put you on a few weeks ago??!!
Last edited by R U?; Jul 29, 2011 at 11:55 am
Jul 26, 2011, 4:44 am
#139
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
I refused to switch. I read the full letter today and their justification is that I used more than 50% off the home network in the past three months, which I think is actually not true. I need to go back and figure out today whether this is the case or not. Very unhappy with them over this obviously
Jul 26, 2011, 4:50 am
#140
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Last edited by BobbySteel; Jul 26, 2011 at 4:57 am
Jul 27, 2011, 12:17 am
#141
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Jul 27, 2011, 7:46 am
#142
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Jul 29, 2011, 12:15 pm
#143
Join Date: Feb 2011
Location: JFK
Programs: DL Platinum, SPG Gold
Posts: 31
I refused to switch. I read the full letter today and their justification is that I used more than 50% off the home network in the past three months, which I think is actually not true. I need to go back and figure out today whether this is the case or not. Very unhappy with them over this obviously
Considering scrapping it and getting local SIMs for our travels. Pain in the neck though to keep track of everything.
Jul 31, 2011, 3:57 pm
#144
Join Date: Feb 2010
Posts: 642
I received another letter this weekend stating that the previous letter I received was incorrect, and that when my contract ends I will not lose my global data plan (and be forced to replace it with the 25/75mb plan or whatever it is), but that I will be switched to the off-list 250mb plan with my "existing global footprint".
Previously I was told that if I didn't switch to the 250mb plan soon (by August or so) that it would no longer be offered and that once my contract expired I'd be stuck with the crappy 25/75mb plans that doesn't include Asia, etc.
Good news for those of us with a lot of time left on our contracts.
Previously I was told that if I didn't switch to the 250mb plan soon (by August or so) that it would no longer be offered and that once my contract expired I'd be stuck with the crappy 25/75mb plans that doesn't include Asia, etc.
Good news for those of us with a lot of time left on our contracts.
Aug 24, 2011, 6:52 pm
#146
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
How many stayed on 250mb global plan and what did they offer as in terms of cash and/or tablet? Were you off contract? Did they make you sign a new contract when/if you took credit and/or cash credit?
Thanks
Thanks
Aug 29, 2011, 6:30 am
#147
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
I moved to the 250mb plan. I didn't get the letter but thanks to the info here called and said I did, and they moved me right over. I did not have the unlimited plan on my account at that time, although I had used it in the past multiple times. I was not offered any cash or promo. 7 months left on contract, and no they did not make me resign.
Aug 29, 2011, 11:19 pm
#148
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Can someone post a copy of a letter offering money or a tablet? Or anyone willing to PM w their cell number of an account that got these extras?
Aug 30, 2011, 10:12 am
#149
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Pretty pissed. After being sworn to that they wouldn't change me off the unlimited plan after the previous letter, I got bumped to the 250 plan on Monday night. Not looking forward to calling and hassling with them over this, but if it comes down to it i'll sue them each month in small claims court for the difference between the overage and my old rate plan.
Aug 30, 2011, 10:25 am
#150
A FlyerTalk Posting Legend
Join Date: Aug 2002
Location: NY Metro Area
Programs: AA 2MM Yay!, UA MM, Costco General Member
Posts: 49,049
I called to get an unlock code for my phone. They said they don't do that. I said they had in the past and no response. Then they told me the plans. Im now in airplane mode using WiFi. Instead of the old plan they get nothing.