Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Mar 8, 2018, 5:10 pm
#1321
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
The lounges close overnight, so you will get a period of roaming the concourses or sleeping on a bench somewhere if you plan to stay airside. If I were you, I would get a hotel somewhere to be more comfy.
That being said, they will most likely take you to the F lounge until it closes, if you are staying airside. Then you'd probably get the J lounge once it reopens
That being said, they will most likely take you to the F lounge until it closes, if you are staying airside. Then you'd probably get the J lounge once it reopens
Scenario 1) OP gets escorted from plane to F lounge. Lounge closes at 1AM (+/-). There are lounges open all night like Priority Pass if one has access. OP then has access to F lounge again in the morning.
Scenario 2) OP gets escorted from plane to F lounge. Later OP talks with staff about the possibility of gaining reentry in the morning should they decide to get a hotel for the night. In morning OP tries to re-enter the F lounge.
Scenario 3) OP gets escorted directly landside and goes to a hotel. In the morning OP goes directly to J lounge.
NB: If this is on one ticket there is also the possibility of getting dinged for 700THB when coming back from the hotel and going airside in the morning as departure tax would not have been assessed on the ticket. Very much hit and miss.
Mar 8, 2018, 6:28 pm
#1322
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
Unless things have changed this is not entirely accurate.
Scenario 1) OP gets escorted from plane to F lounge. Lounge closes at 1AM (+/-). There are lounges open all night like Priority Pass if one has access. OP then has access to F lounge again in the morning.
Scenario 2) OP gets escorted from plane to F lounge. Later OP talks with staff about the possibility of gaining reentry in the morning should they decide to get a hotel for the night. In morning OP tries to re-enter the F lounge.
Scenario 3) OP gets escorted directly landside and goes to a hotel. In the morning OP goes directly to J lounge.
NB: If this is on one ticket there is also the possibility of getting dinged for 700THB when coming back from the hotel and going airside in the morning as departure tax would not have been assessed on the ticket. Very much hit and miss.
Scenario 1) OP gets escorted from plane to F lounge. Lounge closes at 1AM (+/-). There are lounges open all night like Priority Pass if one has access. OP then has access to F lounge again in the morning.
Scenario 2) OP gets escorted from plane to F lounge. Later OP talks with staff about the possibility of gaining reentry in the morning should they decide to get a hotel for the night. In morning OP tries to re-enter the F lounge.
Scenario 3) OP gets escorted directly landside and goes to a hotel. In the morning OP goes directly to J lounge.
NB: If this is on one ticket there is also the possibility of getting dinged for 700THB when coming back from the hotel and going airside in the morning as departure tax would not have been assessed on the ticket. Very much hit and miss.
in addition:
you could leave something in the F Lounge which will increase the likelihood that you will be granted access the other morning (staff will be different then the night before, so don't base any argument on "you remember me"
some J lounges close later then F lounge: so ask which opens the longest when they close F lounge
Mar 8, 2018, 7:04 pm
#1323
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Mar 14, 2018, 8:06 am
#1324
Join Date: Feb 2013
Location: LAX & BKK
Posts: 135
TG's new lounge in concourse D
and many more updates....in Thai.
Credit: http://spin9.me/2017/07/28/tg-custom...-2017-summary/
and many more updates....in Thai.
Credit: http://spin9.me/2017/07/28/tg-custom...-2017-summary/
Mar 14, 2018, 9:09 am
#1325
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
TG's new lounge in concourse D
Credit: ????????????????! ??????????? ??????????????????????? + ???????? + ??????????? ? spin9.me
Credit: ????????????????! ??????????? ??????????????????????? + ???????? + ??????????? ? spin9.me
At least there are showers (supposedly).
Mar 14, 2018, 10:20 am
#1326
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
TG's new lounge in concourse D
and many more updates....in Thai.
Credit: ????????????????! ??????????? ??????????????????????? + ???????? + ??????????? ? spin9.me
and many more updates....in Thai.
Credit: ????????????????! ??????????? ??????????????????????? + ???????? + ??????????? ? spin9.me
Mar 22, 2018, 9:16 am
#1329
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
Mar 30, 2018, 4:36 am
#1331
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
2. TG F Arrival connecting to *A C = No FCL access
3. No FCL access
Mar 30, 2018, 2:05 pm
#1333
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
yes if you continue on TG you will get FCL access, also on different tickets, but you have to let the escort know, who pick you up at the gate; however only in transit, not if you stopover (go landside between the flights)
Mar 30, 2018, 7:40 pm
#1335
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406