Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Jun 13, 2012, 1:52 pm
#76
Join Date: Feb 2002
Location: Boston, MA, USA
Posts: 180
Potentially a faesible plan but WHY 
That is turning what should be a nice luxury, enjoyable journey into hell! If you want to be fresh for your flight to SYD the next day, go out, spend the evening in bangkok, maybe have a nice meal and get a massage, have a good nights sleep then get a nice shower and head to the airport.
That is turning what should be a nice luxury, enjoyable journey into hell! If you want to be fresh for your flight to SYD the next day, go out, spend the evening in bangkok, maybe have a nice meal and get a massage, have a good nights sleep then get a nice shower and head to the airport.
. I will have just spent 10 days in Balinese paradise, and am about to get on a long flight where I can sleep. In the past, I have had 12 hour layovers in ZRH and FRA and, because I was flying F, have enjoyed the experience. The only difference -- those were layovers during the day. In BKK, I can watch 2 movies in four hours, then back to FC luxury for breakfast and another shower - nice!
Jun 13, 2012, 5:25 pm
#77
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I will be traveling on an award ticket:
DPS-BKK C arriving 7:25p
Leaving next day
BKK-SYD F departing 7:45a
I am going to spend the 12 hours in the transit area, and wondered if I can stay in the RFC lounge until they close at 1:00a? I can wander off for 4 hours - I have a Priority Pass so, maybe I can use a Louis' Tavern for a few hours? I would then return to RFC when they open.
Is this a feasible plan? Or, any other thoughts. Thanks
DPS-BKK C arriving 7:25p
Leaving next day
BKK-SYD F departing 7:45a
I am going to spend the 12 hours in the transit area, and wondered if I can stay in the RFC lounge until they close at 1:00a? I can wander off for 4 hours - I have a Priority Pass so, maybe I can use a Louis' Tavern for a few hours? I would then return to RFC when they open.
Is this a feasible plan? Or, any other thoughts. Thanks
The only potential hassle you'll have is getting your F BP to access the lounges.
Since you're arriving early evening I'd recommend heading into town.
*There's an official policy of a 2hr stay per lounge and sometimes they enforce this. With a lounge in C and A concourses it might simply require a 5 minute walk during the walk.
Jun 16, 2012, 9:18 am
#78
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
I m flying with someone from CMB into BKK on TG C, arrival is about 6am.
I am then continuing on TG C to DAC at 10:30, and she is continuing at 12:30pm on TG F into FRA.
Just to confirm, she will be able to bring me as a guest into the lounge?
I dont really want the spa in the morning, she will use it after I leave at 10am, but would I be eligible for it as guest anyway? Or do I just get the C class treatment if so desired?
I am then continuing on TG C to DAC at 10:30, and she is continuing at 12:30pm on TG F into FRA.
Just to confirm, she will be able to bring me as a guest into the lounge?
I dont really want the spa in the morning, she will use it after I leave at 10am, but would I be eligible for it as guest anyway? Or do I just get the C class treatment if so desired?
Jun 16, 2012, 9:48 am
#79
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I m flying with someone from CMB into BKK on TG C, arrival is about 6am.
I am then continuing on TG C to DAC at 10:30, and she is continuing at 12:30pm on TG F into FRA.
Just to confirm, she will be able to bring me as a guest into the lounge?
I dont really want the spa in the morning, she will use it after I leave at 10am, but would I be eligible for it as guest anyway? Or do I just get the C class treatment if so desired?
I am then continuing on TG C to DAC at 10:30, and she is continuing at 12:30pm on TG F into FRA.
Just to confirm, she will be able to bring me as a guest into the lounge?
I dont really want the spa in the morning, she will use it after I leave at 10am, but would I be eligible for it as guest anyway? Or do I just get the C class treatment if so desired?
As for the spa, should you want it, you'll be eligible for C not F treatment.
Jun 16, 2012, 10:19 am
#80
Join Date: Jun 2011
Posts: 1,147
Hi all,
I have a side question -- we're arriving in TG F and connecting on to CNX in whatever-is-cheapest-Y (at the moment looks like Bangkok Airways at $123 RT). Is there just an arrivals lounge in BKK to have a quick shower?
Thanks!
I have a side question -- we're arriving in TG F and connecting on to CNX in whatever-is-cheapest-Y (at the moment looks like Bangkok Airways at $123 RT). Is there just an arrivals lounge in BKK to have a quick shower?
Thanks!
Jun 16, 2012, 10:28 am
#81
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
No arrivals lounge and no showers in the PG lounge (unless you gain admission to the Blue Ribbon side).
Jun 16, 2012, 10:34 am
#82
Join Date: Jun 2011
Posts: 1,147
What if we buy TG Y tickets? Would our incoming TG F's be enough to gain access to some domestic lounge, or does that not have showers either?
Can one pay into the Blue Ribbon side? I've got that Skyguide thing.
Jun 16, 2012, 10:43 am
#83
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
As for PG I'm not aware of any way to purchase yourself into the Blue Ribbon side. You can be guested, but otherwise either you need to have status or be flying in C.
I'd actually spend the extra little bit that a o/w cost to get the potential for the TG F lounge.
Jun 18, 2012, 11:35 am
#84
Join Date: Jun 2011
Posts: 1,147
If TG Y then you might be able to gain access to the TG F lounge while waiting for your domestic connection.
As for PG I'm not aware of any way to purchase yourself into the Blue Ribbon side. You can be guested, but otherwise either you need to have status or be flying in C.
I'd actually spend the extra little bit that a o/w cost to get the potential for the TG F lounge.
As for PG I'm not aware of any way to purchase yourself into the Blue Ribbon side. You can be guested, but otherwise either you need to have status or be flying in C.
I'd actually spend the extra little bit that a o/w cost to get the potential for the TG F lounge.
Here's the official word from Thai, by the way:
Originally Posted by Me
Hello,
A friend and I are travelling in Thai Royal First class from Zurich to Bangkok (TG 971 departing Zurich on 30 July 2012). We were wondering if there were any arrival lounges in Bangkok airport so that we could have a quick shower and maybe some tea before heading off to our destination.
I would appreciate if you would let me know.
Thank you very much.
A friend and I are travelling in Thai Royal First class from Zurich to Bangkok (TG 971 departing Zurich on 30 July 2012). We were wondering if there were any arrival lounges in Bangkok airport so that we could have a quick shower and maybe some tea before heading off to our destination.
I would appreciate if you would let me know.
Thank you very much.
Originally Posted by Thai
Mr. Abramovich,
The lounges in Bangkok are designating for departing or connecting passengers and are "officially" not available to arriving passengers. However, if you show your boarding pass from your inbound flight, sometimes they will let you stay come in, but it is at lounge discretion
Regards
THAI AIRWAYS INTERNATIONAL P.C.L
Jun 18, 2012, 5:50 pm
#85
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
As for the 'official' word, well, what is told to you in an email or on the phone is not necessarily how things are handled in the airport.
Jul 5, 2012, 8:02 pm
#87
Join Date: Jun 2011
Posts: 84
I am coming from Fra on TG F in the morning and have a 1.5 hour layover until departing to HKG in F. I can depart for HKG a little later and enjoy the F lounge, but the later departure is on a 2 class flight and would be in Business. How would people vote: sacrifice a first class seat for 2:45 minutes and gain time to enjoy the F Class lounge, or stick with F Class to HKG and not have time to enjoy the lounge?
Jul 6, 2012, 12:04 am
#88
Ambassador: Thai Airways
Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
Programs: EK*P, TG*P, SQ*PPS
Posts: 977
You'll have an hour or so in the lounge, so that's plenty to enjoy a snack and drink or to (even to have a shower if you wish). You could squeeze in a quick massage, but not the full 60-minute treatment.
Out of the two options you've described, I think 2:45 in First is preferable to longer in the lounge and a business class seat onward to HKG.
Jul 8, 2012, 8:06 pm
#89
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,705
I noticed the OP mentioned YMMV on an arriving F, departing C itin with regards to a 60 min massage. Does anyone have specific cases where they were given the longer one? Is Intl C vs Dom C relevant? Is departing BKK in TG F later in the itin relevant? Also, for an arrival at 9 PM and a departure at 9 AM can one obtain the spa services the night before?
Jul 8, 2012, 11:00 pm
#90
Join Date: May 2006
Location: BKK.DPS
Programs: P THAI,Diamond HYATT
Posts: 3,290
Hi, keep in the back of your mind that like most lounges, this is a departure lounge, not an arrival lounge, so if departing in First, you are entitled to all and everything, starting from the curbside as your car pulls up to your seat in the A380 (soon). If you aretravelling domestic there is no First, and there is another terminal for you to move through to, and the best there is a business lounge. If you are traveling internationally in business you can have a choice of 6 different treatment. As to arriving one day and leaving the next, access to this area without Aa boarding pass is restricted, so if you have one and you were traveling into Bkk in first, it is possible, a maybe, most FF are saying it is difficult, if not a definite no, but 9pm you would be tired, is it worth the hassles? Anyway have a good flight, regards
Last edited by BKKROP; Jul 8, 2012 at 11:06 pm