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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old Mar 10, 2018, 12:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.

Thai Airways Royal First Class Lounge

Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures


Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Opening hours: 05:00 am. – 01:00 am.

Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge


Lounge access rules:

Departures in TG or *A F from BKK = FCL access

TG F Arrival connecting to international TG C/Y = FCL access

TG F Arrival connecting to *A C = No FCL access

TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.

*A F arrival connecting to TG C or *A C = no FCL access

1 guest is allowed when departing in TG F or *A F


Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?

A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.

Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?

A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.


Thai Airways Royal Orchid Spa

Link to webpage: Spa


Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.

Opening hours: 06:00 am. – 11:30 pm.

General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink

First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets

Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners

Treatment Menu:

Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.

Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.

Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.

Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.


Spa access rules:

TG F departure = F spa access

*A F departures = No spa access

TG C departures = C spa access

*A C departures = No spa access

TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario

No guest are allowed regardless of class of travel


Q: Is it possible to book the spa treatment in advance?

A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.


I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old Sep 19, 2012, 4:12 pm
  #151  
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Originally Posted by kacheng
What's the option to store carry-ons? I have quite a long layover coming up and plan to take a trip in the city, however don't wanna take my laptop.
Do they lock them away? Any other, locked, storage possibilities at BKK?
The F lounge will look after your stuff but I don't believe there's any lockers anywhere in the airport. The left luggage facility is most certainly not a place to leave anything important.
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Old Sep 19, 2012, 4:39 pm
  #152  
 
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Left luggage does look inviting, so maybe not the best option.
Would you leave your carry on, packed with laptop, in the FCL?
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Old Sep 19, 2012, 10:47 pm
  #153  
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Originally Posted by kacheng
Would you leave your carry on, packed with laptop, in the FCL?
Yes, and have done so many times. The staff there are fabulous and will put your luggage aside, with your name and flight details on a little tag, awaiting your return
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Old Sep 21, 2012, 4:48 pm
  #154  
 
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I cannot remember exactly, but there was a statement some where, that when arriving by LH in BKK (in F) as HON and continuing on TG in C you get access to the TG F lounge. Any experience confirming this?
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Old Sep 21, 2012, 9:40 pm
  #155  
hgp
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Originally Posted by shipsmail
I cannot remember exactly, but there was a statement some where, that when arriving by LH in BKK (in F) as HON and continuing on TG in C you get access to the TG F lounge. Any experience confirming this?
Seems to be arriving in *A F and departing *A in C will get you into the Royal First lounge.

Certainly arriving in TG F and departing TG C you'll be escorted from your in-bound flight directly to the Royal First lounge.

Last edited by hgp; Sep 23, 2012 at 4:52 pm
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Old Sep 22, 2012, 4:45 am
  #156  
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Originally Posted by shipsmail
I cannot remember exactly, but there was a statement some where, that when arriving by LH in BKK (in F) as HON and continuing on TG in C you get access to the TG F lounge. Any experience confirming this?
Originally Posted by hgp
Seems to be arriving in OW F and departing OW in C will get you into the Royal First lounge.
OW??
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Old Sep 22, 2012, 5:21 am
  #157  
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Originally Posted by shipsmail
I cannot remember exactly, but there was a statement some where, that when arriving by LH in BKK (in F) as HON and continuing on TG in C you get access to the TG F lounge. Any experience confirming this?
This will be difficult to confirm as the number of HON members arriving under these conditions is small and the number of HONs on this board is nil.

You might want to throw out this query in the LH forum.

Originally Posted by Dr. HFH
OW??
OneWorld.
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Old Sep 22, 2012, 7:10 am
  #158  
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Originally Posted by dsquared37
OneWorld.
That's what I thought, of course, and why it didn't make sense to me. I see that hgp has revised his post.
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Old Sep 22, 2012, 7:23 am
  #159  
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Originally Posted by hgp
Seems to be arriving in *A Fand departing *A in C will get you into the Royal First lounge.
I have heard this mentioned as doable but haven't heard of it working in practice. YMMV.
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Old Sep 23, 2012, 3:34 am
  #160  
 
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Will report here back after my experience end of October.
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Old Oct 5, 2012, 12:40 pm
  #161  
 
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Bath/jacuzzi?

Hi all,

So, I've done TG 1st quite a few times and have enjoyed the hour massages and showers post massage. I am just wondering after reading this thread, what do I have to do if I wanted a bath or use that funny steamy jet things that is in the first massage room that doesn't have a bath in it? Do I just ask them? Before the massage? After? Or when I book the massage?

I'm flying through in Jan on the 380. Excited and would love to enhance the trip with a bath!

Thanks in advance for your help.
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Old Oct 7, 2012, 5:37 pm
  #162  
 
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Are the lounge and spa services still good for those "only" in business class.

The 2 of us will be going in business class on Thai from ICN to PER and then from PER to SIN, via Bangkok. We will have time to go to a lounge in both cases.

By the way, I understand that I have options to access more than a TG lounge - perhaps also a SQ lounge? How would the 2 compare for business class passengers?
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Old Oct 7, 2012, 6:38 pm
  #163  
 
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Originally Posted by FlyerGoldII
Are the lounge and spa services still good for those "only" in business class.

The 2 of us will be going in business class on Thai from ICN to PER and then from PER to SIN, via Bangkok. We will have time to go to a lounge in both cases.

By the way, I understand that I have options to access more than a TG lounge - perhaps also a SQ lounge? How would the 2 compare for business class passengers?
Yes, lounge and spa are available for J passengers as well, but spa treatments are more limited

http://www.thaiairways.com/thai-serv...orchid-spa.htm

We didn't visit any other lounges in BKK, but generally my gut tells me that a carrier that is based at an airport will generally have the best lounge at that airport. Not always true, but quite often the case. And since those lounges are TG's flagship lounges, I'd expect nothing else at BKK to top them.
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Old Oct 8, 2012, 1:08 am
  #164  
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Originally Posted by FlyerGoldII
Are the lounge and spa services still good for those "only" in business class.

The 2 of us will be going in business class on Thai from ICN to PER and then from PER to SIN, via Bangkok. We will have time to go to a lounge in both cases.

By the way, I understand that I have options to access more than a TG lounge - perhaps also a SQ lounge? How would the 2 compare for business class passengers?
I believe the D lounge is the superior lounge as it is generally only available for business class passengers, not star alliance gold - they have to use the other lounges. Others will disagree or say they can tell no difference between the lounges, but my family members are firmly of the opinion that the other TG offerings are inferior.
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Old Oct 8, 2012, 2:57 am
  #165  
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Originally Posted by jasonvr

We didn't visit any other lounges in BKK, but generally my gut tells me that a carrier that is based at an airport will generally have the best lounge at that airport. Not always true, but quite often the case. And since those lounges are TG's flagship lounges, I'd expect nothing else at BKK to top them.
IMO you'd be incorrect at BKK.

I find the BKK SKL superior to TG with the exception of plumbing.
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