Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Aug 8, 2012, 7:44 pm
#121
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Thank you for the response. This ticket is paid, However, I have an international reward ticket in First for October. Will I be able to access the lounges? I have asked about access in respect to the MLL lounges in an AC thread, but some airlines have their own policies in their hubs, and with TG I never know what the policies are, which is why I am asking the pros on a TG thread about TG.
I'm not sure I follow the rest of your question.
Aug 9, 2012, 10:04 am
#122
Join Date: Feb 2010
Programs: United 1K
Posts: 360
To answer your question and comments about lounge
Thank you for the response. This ticket is paid, However, I have an international reward ticket in First for October. Will I be able to access the lounges? I have asked about access in respect to the MLL lounges in an AC thread, but some airlines have their own policies in their hubs, and with TG I never know what the policies are, which is why I am asking the pros on a TG thread about TG.
I have an award ticket and I am in the First Class Lounge right now. Holy Cow! This is the best experience ever! MNL-BKK-FRA. When I stepped off the plane onto the Jet bridge, someone had a sign with my name on it. We walk off the jet bridge and he takes me by golf cart like vehicle. I get to Royal First Lounge and they cater to me like I am royalty. I get an hour massage and take a relaxing shower. Bring a change of clothes if you are passing through.
Great place to get work done and relax. This is living the life!
Aug 10, 2012, 5:38 pm
#123
Ambassador: Thai Airways
Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
Programs: EK*P, TG*P, SQ*PPS
Posts: 977
I have an award ticket and I am in the First Class Lounge right now. Holy Cow! This is the best experience ever! MNL-BKK-FRA. When I stepped off the plane onto the Jet bridge, someone had a sign with my name on it. We walk off the jet bridge and he takes me by golf cart like vehicle. I get to Royal First Lounge and they cater to me like I am royalty. I get an hour massage and take a relaxing shower. Bring a change of clothes if you are passing through.
Great place to get work done and relax. This is living the life!
Great place to get work done and relax. This is living the life!
Aug 28, 2012, 4:26 am
#124
Join Date: May 2005
Location: Edinburgh
Posts: 514
Hi,
I'm arriving on TG661 from HND at 04:50am and connect to TG475 to SYD at 1945.
Plan was to go to the lounge have breakfast, do some stuff and schedule an appointment for the 1hr massage at 06:00am when the spa opens.
After that head towards town for some Bangkok time.
Question now, is it possible to have another massage after my day in town and before the onward flight or should I look for sth in the city to get prepped up for the flight?
I'm arriving on TG661 from HND at 04:50am and connect to TG475 to SYD at 1945.
Plan was to go to the lounge have breakfast, do some stuff and schedule an appointment for the 1hr massage at 06:00am when the spa opens.
After that head towards town for some Bangkok time.
Question now, is it possible to have another massage after my day in town and before the onward flight or should I look for sth in the city to get prepped up for the flight?
Last edited by kacheng; Aug 28, 2012 at 4:37 am
Aug 28, 2012, 5:45 am
#125
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Hi,
I'm arriving on TG661 from HND at 04:50am and connect to TG475 to SYD at 1945.
Plan was to go to the lounge have breakfast, do some stuff and schedule an appointment for the 1hr massage at 06:00am when the spa opens.
After that head towards town for some Bangkok time.
Question now, is it possible to have another massage after my day in town and before the onward flight or should I look for sth in the city to get prepped up for the flight?
I'm arriving on TG661 from HND at 04:50am and connect to TG475 to SYD at 1945.
Plan was to go to the lounge have breakfast, do some stuff and schedule an appointment for the 1hr massage at 06:00am when the spa opens.
After that head towards town for some Bangkok time.
Question now, is it possible to have another massage after my day in town and before the onward flight or should I look for sth in the city to get prepped up for the flight?
Aug 28, 2012, 6:12 am
#126
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Aug 28, 2012, 8:54 am
#127
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Aug 29, 2012, 12:54 am
#130
Ambassador: Thai Airways
Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
Programs: EK*P, TG*P, SQ*PPS
Posts: 977
Aug 29, 2012, 3:00 am
#131
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
It is perfectly legit to tip spa staff; I have on two occasions (40/50 THB) after getting a neck/shoulder massage that I didn't want to end.
Aug 29, 2012, 6:26 am
#132
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
no offence but couldn't tipping $1 from a business or First class passenger for a massage be considered more insulting than expressing gratitude?
Aug 29, 2012, 6:33 am
#133
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Aug 29, 2012, 6:38 am
#134
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
not an absurd question at all. I would rather not tip and treat the service provider as a professional than leave a tip of a dollar when I have spent thousands on a premium cabin fare (and they know it). Just kinda seems a bit insulting.
Aug 29, 2012, 6:42 am
#135
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
I tipped 300 Baht last time for the 1 hour spa massage. I felt it was appropriate for the services rendered. Going back tomorrow and will tip the same.