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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old Mar 10, 2018, 12:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.

Thai Airways Royal First Class Lounge

Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures


Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Opening hours: 05:00 am. – 01:00 am.

Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge


Lounge access rules:

Departures in TG or *A F from BKK = FCL access

TG F Arrival connecting to international TG C/Y = FCL access

TG F Arrival connecting to *A C = No FCL access

TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.

*A F arrival connecting to TG C or *A C = no FCL access

1 guest is allowed when departing in TG F or *A F


Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?

A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.

Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?

A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.


Thai Airways Royal Orchid Spa

Link to webpage: Spa


Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.

Opening hours: 06:00 am. – 11:30 pm.

General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink

First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets

Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners

Treatment Menu:

Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.

Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.

Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.

Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.


Spa access rules:

TG F departure = F spa access

*A F departures = No spa access

TG C departures = C spa access

*A C departures = No spa access

TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario

No guest are allowed regardless of class of travel


Q: Is it possible to book the spa treatment in advance?

A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.


I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old May 2, 2012, 1:31 pm
  #46  
 
Join Date: Mar 2006
Programs: AA Exec Plat; Marriott LT Tit
Posts: 38
Overnight Layover

I'll be arriving into BKK on TG C Int'l at 10pm (F not offered), connecting to TG F Int'l the next morning around 9am. Do I have FCL and spa access (1 hr massage) upon arrival into BKK? Thanks!
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Old May 4, 2012, 9:18 pm
  #47  
 
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What is the correct thing to do as far as tipping for the massage is concerned? While at the lounge I will only have USD as I will am travelling BOS-LHR-BKK-PVG.
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Old May 5, 2012, 5:24 am
  #48  
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Originally Posted by axpmaluga
What is the correct thing to do as far as tipping for the massage is concerned? While at the lounge I will only have USD as I will am travelling BOS-LHR-BKK-PVG.
No tip is expected or encouraged. On a few occasions where I've had an outstanding massage I've given 20 or 50 THB, but most of the time I don't tip.

If you don't have THB then don't even worry about it.
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Old May 10, 2012, 4:02 pm
  #49  
 
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I am Flying in on Thai F....... am connecting onward to a non star alliance carrier from BKK......

the airline is Emirates

did i totally screw myself?
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Old May 10, 2012, 11:56 pm
  #50  
 
Join Date: May 2006
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Thai will send a buggy to pick you up at the aircraft door and take you to the transfer point for your flight, you will enjoy the service on Emirates, sounds like a nice mixture to me, so no stuff up.
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Old May 11, 2012, 1:55 pm
  #51  
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Originally Posted by TWAB747nomore
I am Flying in on Thai F....... am connecting onward to a non star alliance carrier from BKK......

the airline is Emirates

did i totally screw myself?
You screwed yourself out of the F lounge most likely.

Originally Posted by BKKROP
Thai will send a buggy to pick you up at the aircraft door and take you to the transfer point for your flight, you will enjoy the service on Emirates, sounds like a nice mixture to me, so no stuff up.
While this may be accurate, it doesn't address the F lounge issue which is the point of this thread.

Cheers.
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Old May 11, 2012, 8:14 pm
  #52  
 
Join Date: May 2006
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You remind me so much of my second wife, I used to come home after a case and throw stuff everywhere, but she had a place for everything, so it was all picked up and distributed over a number of rooms. She always said she would get back at me, and the childlike writting looks familar, is that you cynthia?
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Old May 12, 2012, 11:59 am
  #53  
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Originally Posted by TWAB747nomore
I am Flying in on Thai F....... am connecting onward to a non star alliance carrier from BKK......

the airline is Emirates

did i totally screw myself?
Unfortunately no access
pogonation is offline  
Old May 16, 2012, 11:42 pm
  #54  
 
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Something that might be useful in the first post for people new to TG (like me), is the "etiquette" (for lack of a better word) for the full body massage in the spa. Noting male vs female differences would probably also be appreciated.

I have read about the meshy underwear. I've also read about a shower beforehand. Not sure about the legitimacy of either. To my uninitiated mind, it would seem that you need a shower after a full body oil massage.
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Old May 17, 2012, 7:15 pm
  #55  
 
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There appears to be little difference in the habits of the males and females using spas.

Most users have a shower beforehand, to cleanse their bodies of odours and grime, then put the panties on, followed by the bathrobe and the slippers.

At the Thai massage centre, after you choose the style of massage you prefer, you can pick the type of oil also, if you don't know which one, any will be OK.

Then there is that manouvre all therapist do, where you have to lay face down on the table, whilst removing your gown, and they are covering you head to toe in towels. It is similar to ballroom dancing without the music.

Half hour later, you are turned over, and the front is done and they normally finish with a neck and scalp pinch. She will disappear and it is easy for you to get back to your private ensuite room, turn on the hot water shower and get dressed.

After the shower, they take you to a lounge for some herbal ginger tea or the likes and some healthy biscuits. Many of us also enjoy the other benefits of the spa, but it all comes down to time. After a flight from Europe, there is nothing like laying in a bath for an hour, but first try the massage
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Old May 17, 2012, 8:15 pm
  #56  
 
Join Date: Dec 2011
Location: SYD
Posts: 160
Thank you BKKROP for detailed information. Very helfull.

Allow me to ask basic question. Silk Class Zone seems not to have shower facility. Does that mean I should have a shower at lounge then off to Royal Orchid Spa?
sushiinSYD is offline  
Old May 17, 2012, 8:24 pm
  #57  
 
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Originally Posted by BKKROP
There appears to be little difference in the habits of the males and females using spas.

Most users have a shower beforehand, to cleanse their bodies of odours and grime, then put the panties on, followed by the bathrobe and the slippers.

At the Thai massage centre, after you choose the style of massage you prefer, you can pick the type of oil also, if you don't know which one, any will be OK.

Then there is that manouvre all therapist do, where you have to lay face down on the table, whilst removing your gown, and they are covering you head to toe in towels. It is similar to ballroom dancing without the music.

Half hour later, you are turned over, and the front is done and they normally finish with a neck and scalp pinch. She will disappear and it is easy for you to get back to your private ensuite room, turn on the hot water shower and get dressed.

After the shower, they take you to a lounge for some herbal ginger tea or the likes and some healthy biscuits. Many of us also enjoy the other benefits of the spa, but it all comes down to time. After a flight from Europe, there is nothing like laying in a bath for an hour, but first try the massage
Excellent info! Thank you. I look forward to my massage before my TG F flight on the leased 77W to FRA!
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Old May 17, 2012, 11:14 pm
  #58  
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Originally Posted by sushiinSYD
Thank you BKKROP for detailed information. Very helfull.

Allow me to ask basic question. Silk Class Zone seems not to have shower facility. Does that mean I should have a shower at lounge then off to Royal Orchid Spa?
For the Royal Orchid Spa you have a choice of a (1) foot massage or (2) neck and shoulder massage. While the foot massage should probably be done on clean feet the latter is done with your shirt on and does not require a shower unless you feel it is necessary.
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Old May 18, 2012, 6:00 pm
  #59  
 
Join Date: Dec 2011
Location: SYD
Posts: 160
Originally Posted by dsquared37
For the Royal Orchid Spa you have a choice of a (1) foot massage or (2) neck and shoulder massage. While the foot massage should probably be done on clean feet the latter is done with your shirt on and does not require a shower unless you feel it is necessary.
I see. Thank you dsquared37. I was thinking of neck & shoulder massage (so masseur won't suffer from my smelly feet ), and expected to take off my shirt. Anyway, having shower would be a good thing to do for etiquette and refreshing.
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Old May 18, 2012, 8:21 pm
  #60  
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Originally Posted by sushiinSYD
I see. Thank you dsquared37. I was thinking of neck & shoulder massage (so masseur won't suffer from my smelly feet ), and expected to take off my shirt. Anyway, having shower would be a good thing to do for etiquette and refreshing.
I've never had a foot massage in the spa always choosing the neck/shoulder instead. Sometimes it's merely good, other times it's fantastic.
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