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-   -   Infinite / Automatic Scroll: issues, q&a, disable on desktop version (https://www.flyertalk.com/forum/technical-support-feedback/1816254-infinite-automatic-scroll-issues-q-disable-desktop-version.html)

IBJoel Sep 10, 2020 9:37 am


Originally Posted by Zorak (Post 32664848)
I have noticed this frequently as well in recent weeks, feels like maybe around the time of the last update. It *may* be more likely to occur if I navigate away from the page quickly (I am a fast reader :) ) -- maybe whatever code it is that updates the "last read" pointer hasn't had enough time to be triggered or something. It feels like if I let it sit for a while before closing the page then I have this problem less. But also it could just be that I'm refreshing the page and this is placebo effect.

BTW although I feel like the issue I reported here: https://www.flyertalk.com/forum/tech...oad-times.html

has gotten *slightly* better, but only slightly -- for example on a thread of let's say 100 pages, it will randomly load page 30 (say), and you can briefly see those old posts (often years old) but then a second or two later it will jump to the actual first new post that might be on page 99 or 100, which IMO observationally supports my blackbox testing hunch here:

I mention it here because there may be a common thread of, what all the heck is the page load code doing, and might it be over-bloated and time for some optimization...

I think you nailed it. There is a certain amount of time for all pages and elements (both visible and unseen) to load, depending on connection speed.

Zorak Sep 10, 2020 12:08 pm


Originally Posted by IBJoel (Post 32665742)
I think you nailed it. There is a certain amount of time for all pages and elements (both visible and unseen) to load, depending on connection speed.

I would like to encourage the IB developers to take this into consideration, i.e. to remember that people using mobile devices may not always be on the most blazing fast office-quality Internet connection, and thus design and streamline the mobile experience accordingly.

fwfdan Oct 15, 2020 10:44 am

Has there been a change made to scrolling recently? I finally got used to the scrolling past my "40 posts per page" and now it seems that it does not do that any more. I normally go to the last post in the thread and just scroll back from there. Now when I hit the "top" of my current page it stops and I have to click on previous page.

IBJoel Oct 15, 2020 11:43 am


Originally Posted by fwfdan (Post 32749898)
Has there been a change made to scrolling recently? I finally got used to the scrolling past my "40 posts per page" and now it seems that it does not do that any more. I normally go to the last post in the thread and just scroll back from there. Now when I hit the "top" of my current page it stops and I have to click on previous page.

Desktop or mobile?

anrkitec Oct 15, 2020 1:12 pm


Originally Posted by IBJoel (Post 32750049)
Desktop or mobile?

Infinite scroll stopped working for me today as well on iOS mobile.

Only the most recent ten or so posts are shown and the only options buttons are to go to the beginning or the end of the thread

fwfdan Oct 15, 2020 2:07 pm


Originally Posted by IBJoel (Post 32750049)
Desktop or mobile?

Desktop... using Chrome.

Edited to add: actually both - desktop and mobile with Android.

IBJoel Oct 15, 2020 2:13 pm

Thanks guys, will report to tech

vintagepilot Oct 16, 2020 9:46 am

For info, same here - MacBook and safari.

island82 Oct 16, 2020 3:50 pm


Originally Posted by fwfdan (Post 32750427)
Desktop... using Chrome.

Edited to add: actually both - desktop and mobile with Android.

same here

alex67500 Oct 17, 2020 6:53 pm

Same here on android mobile, and I noticed it at work on a Windows desktop using chrome on Friday. Infinite scroll is completely down.

Norri Oct 18, 2020 4:26 am

Hasn't worked for me for a couple of days.

Stgermainparis Oct 18, 2020 5:39 am

My scroll just stops and I can’t even enter next page to move forward. Just cannot continue at all. Refresh doesn’t help. iPhone 11 iOS. This is as far as I go in this thread (but happens in all threads). Edit: now that I’ve posted this reply, you can see the posts in between that wouldn’t show. This screenshot was taken when I posted this and was the last visible post.
https://cimg8.ibsrv.net/gimg/www.fly...169f7b9938.png

MileHighColorado Oct 18, 2020 6:37 am

Same here
 
No next page button

Dr Jabadski Oct 18, 2020 7:23 am


Originally Posted by fwfdan (Post 32749898)
Has there been a change made to scrolling recently? I finally got used to the scrolling past my "40 posts per page" and now it seems that it does not do that any more. I normally go to the last post in the thread and just scroll back from there. Now when I hit the "top" of my current page it stops and I have to click on previous page.

One more here, add me to this list. Notebook, Chrome. Not sure if it’s related but seemed to occur for me immediately after my most recent Windows update about a week ago.

Thysk Oct 19, 2020 12:19 am


Originally Posted by fwfdan (Post 32750427)
Desktop... using Chrome.

Edited to add: actually both - desktop and mobile with Android.

Exactly the same here. Android phone (Galaxy S9), iPad air 2, desktop, both for chrome and safari.

Biggest downside is that there are no next buttons on the mobile version either, so I can just see the first and last page of a thread.

Zorak Oct 19, 2020 12:29 am


Originally Posted by Thysk (Post 32757305)
Exactly the same here. Android phone (Galaxy S9), iPad air 2, desktop, both for chrome and safari.

Biggest downside is that there are no next buttons on the mobile version either, so I can just see the first and last page of a thread.

It's not obvious, but if you tap on the numbers in between the << and >> where it says e.g. "23/24" to show you're on page 23 of 24 or whatever, you can type in the number of the next page. This is a horribly cumbersome workaround though, so hopefully either they fix infinite scroll soon, or better yet, nest single-page controls inside the first/last controls, like << < 23/24 > >> so that people who don't want infinite scroll on mobile can have an option too.

IBJoel Oct 19, 2020 9:05 am

This is still being worked on, our team just got to it on Friday, so it was cut short before the weekend.

JMorgana Oct 19, 2020 10:45 am

Desktop and Firefox, just for another datapoint. Infinite scroll doesn't work either forwards OR backwards, but I do have the bar at the bottom with the page navigation options.

Zorak Oct 19, 2020 11:02 am


Originally Posted by IBJoel (Post 32757952)
This is still being worked on, our team just got to it on Friday, so it was cut short before the weekend.

Is there any reason the breaking change can't simply be rolled back, to restore the previous functionality, while the fix is being worked on? Then you can re-deploy the original change plus the fix at the same time once you have it.

IBJoel Oct 19, 2020 12:45 pm

Should be fixed now

alex67500 Oct 19, 2020 3:16 pm

I can confirm infinite scroll now works on my mobile. It's still not marking pages as read though. I've tried on 2 threads, if there are more than one page, I need to refresh once on the following pages to mark them as read.

Stgermainparis Oct 19, 2020 5:16 pm


Originally Posted by Zorak (Post 32757314)
It's not obvious, but if you tap on the numbers in between the << and >> where it says e.g. "23/24" to show you're on page 23 of 24 or whatever, you can type in the number of the next page. This is a horribly cumbersome workaround though, so hopefully either they fix infinite scroll soon, or better yet, nest single-page controls inside the first/last controls, like << < 23/24 > >> so that people who don't want infinite scroll on mobile can have an option too.

Even that doesn’t work for me. Sigh.

YYCCL3 Oct 20, 2020 6:57 am


Originally Posted by IBJoel (Post 32758558)
Should be fixed now

Working for me on Chromium Edge

IBJoel Oct 20, 2020 8:28 am


Originally Posted by alex67500 (Post 32758971)
I can confirm infinite scroll now works on my mobile. It's still not marking pages as read though. I've tried on 2 threads, if there are more than one page, I need to refresh once on the following pages to mark them as read.

I believe that is cookie/cache-based

JustVisiting Oct 20, 2020 4:53 pm

Just noticed there was a thread dedicated to infinite scroll, so I'll continue the report here instead.

Apostrophes are being rendered into multiple spaces, and it seems to occur more frequently with specific users. It occurs on macOS and Chrome, but not Windows and Chrome. On Firefox, the apostrophes are deleted completely (e.g. That's --> Thats).

To recreate the issue:
https://www.flyertalk.com/forum/31352812-post6.html

Examples:
https://www.flyertalk.com/forum/31748113-post1596.html
https://www.flyertalk.com/forum/31519253-post1519.html
https://www.flyertalk.com/forum/31600328-post1536.html
https://www.flyertalk.com/forum/31604715-post1544.html

Dr Jabadski Oct 20, 2020 11:58 pm


Originally Posted by IBJoel (Post 32758558)
Should be fixed now

Yes, fixed for me on a notebook computer and Chrome. Thank you.

alex67500 Oct 23, 2020 5:19 am


Originally Posted by IBJoel (Post 32760473)
I believe that is cookie/cache-based

I've tried with a fresh incognito mode session but the issue is still there. Infinite scrolling works, but when the following pages load, they are not marked as read, and the like button doesn't work (the like button doesn't work on previous pages either if you browse upwards).

JustVisiting Oct 26, 2020 3:37 pm


Originally Posted by freckles123 (Post 32761672)
Just noticed there was a thread dedicated to infinite scroll, so I'll continue the report here instead.

Apostrophes are being rendered into multiple spaces, and it seems to occur more frequently with specific users. It occurs on macOS and Chrome, but not Windows and Chrome. On Firefox, the apostrophes are deleted completely (e.g. That's --> Thats).

To recreate the issue:
https://www.flyertalk.com/forum/31352812-post6.html

Examples:
https://www.flyertalk.com/forum/31748113-post1596.html
https://www.flyertalk.com/forum/31519253-post1519.html
https://www.flyertalk.com/forum/31600328-post1536.html
https://www.flyertalk.com/forum/31604715-post1544.html

IBJoel, were you able to recreate the apostrophe bug on macOS? It may perhaps interest you to know that posts by JDiver generate the bug.

IBJoel Oct 27, 2020 9:16 am


Originally Posted by freckles123 (Post 32774767)
IBJoel, were you able to recreate the apostrophe bug on macOS? It may perhaps interest you to know that posts by JDiver generate the bug.

No, I did not see it even on mobile. It sounds like it's an issue of running Chrome on iOS?

JustVisiting Oct 27, 2020 1:30 pm


Originally Posted by IBJoel (Post 32776189)
No, I did not see it even on mobile. It sounds like it's an issue of running Chrome on iOS?

I have not tested it on iOS

Cowichan2020 Oct 28, 2020 9:03 am

Infinite scroll still not working correctly for me. I’ll be half way down page 33 to suddenly end up on page 31.

Latest iOS on a XR and new 11, so it’s not my phones...

Why can’t you just let us choose to turn it off!?!?

IBJoel Oct 28, 2020 9:29 am


Originally Posted by Cowichan2020 (Post 32778775)
Infinite scroll still not working correctly for me. I’ll be half way down page 33 to suddenly end up on page 31.

Latest iOS on a XR and new 11, so it’s not my phones...

Why can’t you just let us choose to turn it off!?!?

A lot of users switch to desktop mode on their phones to bypass infinite scroll (I say this because you are new to the site).

Cowichan2020 Oct 28, 2020 9:50 am


Originally Posted by IBJoel (Post 32778838)
A lot of users switch to desktop mode on their phones to bypass infinite scroll (I say this because you are new to the site).

So every time I visit the site I need to request desktop site/click on the desktop site link?

I'm still confused as why you can't just let the mobile template users turn the "feature" off?

alex67500 Nov 22, 2020 6:58 am

I notice that since today*, infinite scroll seems to work better: posts are marked as read, and the like buttons work on subsequent pages, at least on my mobile. Kudos to the devs/admin teams!

*I noticed today but it might have worked since a bit longer

alex67500 Nov 29, 2020 4:29 am

Sorry, you can delete this post.

exarkun Jan 2, 2021 12:53 pm

Is it not possible to disable infinite scroll? It really doesn't work well for me.

TWA884 Jan 3, 2021 12:06 am


Originally Posted by exarkun (Post 32932040)
Is it not possible to disable infinite scroll? It really doesn't work well for me.

In MyFlyerTalk, click on Edit Options in the left hand column. Then scroll down to Infinite Scroll under the Thread Display Options category.

alex67500 Jan 23, 2021 5:05 am

Hi,
Posts aren't being marked as read again when using chrome mobile. They're fine on the 'current' page, but any subsequent pages being loaded by infinite scrolling, posts aren't being marked as read as I browse them. When I return to my subscriptions, they're still marked as not read, and if I click on first unread it will take me to the start of a page I've already read.

IBJoel Jan 25, 2021 12:01 pm


Originally Posted by alex67500 (Post 32988862)
Hi,
Posts aren't being marked as read again when using chrome mobile. They're fine on the 'current' page, but any subsequent pages being loaded by infinite scrolling, posts aren't being marked as read as I browse them. When I return to my subscriptions, they're still marked as not read, and if I click on first unread it will take me to the start of a page I've already read.

I could not replicate this. Are you using Desktop View? Was working perfectly in Mobile Skin.

Zorak Jan 25, 2021 2:22 pm


Originally Posted by IBJoel (Post 32993711)
I could not replicate this. Are you using Desktop View? Was working perfectly in Mobile Skin.

It's not. This still happens to me with some frequency on mobile skin, when there is more than one page of new messages. (I'm not sure if it happens *every* time that's the case, but it definitely still happens.)


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