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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Infinite / Automatic Scroll: issues, q&a, disable on desktop version (https://www.flyertalk.com/forum/technical-support-feedback/1816254-infinite-automatic-scroll-issues-q-disable-desktop-version.html)

Koby Jan 20, 2017 4:36 am

Hate it! :(

But thanks FT for allowing me to disable it (as explained in post #2). Because of that, we're still good... ^ :)

84fiero Jan 20, 2017 6:53 am


Originally Posted by MaxVO (Post 27790625)
The opt-out should be by default.


Originally Posted by Silver Fox (Post 27790670)
Yes, I do find it mind numbingly insular that people think "oh I have a great idea so let's make everyone have it, they'll love it too".

Here's their answer in the other thread on opt-in:


When new features are in the works, we make every effort to weigh business and community considerations, and then make a decision based on our best possible balance between both.

In the case of Infinite Scroll, opt-out was the best choice for our purposes, and to give every user a shot at trying something they might otherwise never have bothered to even turn on.
http://www.flyertalk.com/forum/27788362-post4.html

pitflyer Jan 20, 2017 7:57 am


Originally Posted by IBobi (Post 27782614)
If you have a questions, comment or bug report regarding the new implementation of "infinite scroll" for the desktop (non-mobile) version of FlyerTalk, please use this thread.

Also hate this new feature especially since it screws up my back button (apparently every time it scrolls it adds another entry to the back queue, at least in Chrome, making back button unusable). Opting out. I wish it would be opt in period since now if I browse without being logged in I'm stuck with this bad behavior.

MADPhil Jan 20, 2017 8:16 am


Originally Posted by pitflyer (Post 27791569)
Also hate this new feature especially since it screws up my back button (apparently every time it scrolls it adds another entry to the back queue, at least in Chrome, making back button unusable). Opting out. I wish it would be opt in period since now if I browse without being logged in I'm stuck with this bad behavior.

This additional "feature" has been mentioned several times now but I think that the posts have been moved.

Edit: actually they are still there but I think other posts have been moved into this thread.

ebuck Jan 20, 2017 8:23 am


Originally Posted by pitflyer (Post 27791569)
Also hate this new feature especially since it screws up my back button (apparently every time it scrolls it adds another entry to the back queue, at least in Chrome, making back button unusable). Opting out. I wish it would be opt in period since now if I browse without being logged in I'm stuck with this bad behavior.

Agree with Pitflyer on this. This new "feature" completely makes it impossible to use the back button. Instead of trying to do both (infinite scroll and finite messages per page), in the option where you can select the number of posts to see per page, just add an "All" as an option.

IBJoel Jan 20, 2017 8:36 am


Originally Posted by ebuck (Post 27791685)
Agree with Pitflyer on this. This new "feature" completely makes it impossible to use the back button. Instead of trying to do both (infinite scroll and finite messages per page), in the option where you can select the number of posts to see per page, just add an "All" as an option.

For EVERYONE having trouble with the back button, two questions:
1. Are you using a mobile device?
2. When you click and hold "Back" in your browser, does it display as:
"Page 2
Page 3
Page 2
Page 3
Page 2
Page 3" (for example)

Oaxaca Jan 20, 2017 8:56 am

I don't mind trying new things, but having some problems with this (using Safari on iPad). Apart from the irritation when the page flickers as you get to the bottom, when I try to post using the reply or quick reply links, it always quotes a post in the box (not necessarily the last one). I'm not going to delete text every time I post. If I'm doing something wrong, please tell me, otherwise I will opt out until that is fixed.

MADPhil Jan 20, 2017 8:59 am


Originally Posted by IBJoel (Post 27791753)
For EVERYONE having trouble with the back button, two questions:
1. Are you using a mobile device?
2. When you click and hold "Back" in your browser, does it display as:
"Page 2
Page 3
Page 2
Page 3
Page 2
Page 3" (for example)

1: Firefox 50.1.0 on OSX 10.12.2 on an iMac
2: It was showing the same thread for each but the page number was out of the box and I have now disabled the option.

Silver Fox Jan 20, 2017 9:05 am


Originally Posted by 84fiero (Post 27791302)
Here's their answer in the other thread on opt-in:



http://www.flyertalk.com/forum/27788362-post4.html

I shall add their reasoning to my long list of either "well they would say that wouldn't they"....or possibly "you couldn't make it up if you tried". I am sure there are other better excuses for it.

Bonehead Jan 20, 2017 10:54 am

I have always wanted infinite scroll (I hate pages), but am not seeing it on my laptop in Chrome.

ETA:

Ok, I logged out and back in. Now I can scroll down two full pages at a time (for me, that's 80 posts), but it will not go any farther. If I start at the top of page 1 I can get to post 80 by continuously scrolling, but then I have to select page 3, at which point I can scroll to post 160 but it again stops.

Maybe it wasn't tested in the scenario where one has selected more posts/page than the default, as I have?

IBJoel Jan 20, 2017 12:32 pm


Originally Posted by Bonehead (Post 27792376)
If I start at the top of page 1 I can get to post 80 by continuously scrolling, but then I have to select page 3, at which point I can scroll to post 160 but it again stops.

Maybe it wasn't tested in the scenario where one has selected more posts/page than the default, as I have?

I changed my preferences to yours, but did not have this problem. What browser/operating system are you using?

IBJoel Jan 20, 2017 12:51 pm


Originally Posted by MADPhil (Post 27791851)
1: Firefox 50.1.0 on OSX 10.12.2 on an iMac
2: It was showing the same thread for each but the page number was out of the box and I have now disabled the option.

I see that the page number is cut off (that's just the layout of FF), but was not able to make this problem happen. However, we are continuing to test things that might give the "Back" functionality trouble.

Buster Jan 20, 2017 1:52 pm


Originally Posted by IBJoel (Post 27791753)
For EVERYONE having trouble with the back button, two questions:
1. Are you using a mobile device?
2. When you click and hold "Back" in your browser, does it display as:
"Page 2
Page 3
Page 2
Page 3
Page 2
Page 3" (for example)

1. Not using a mobile device.
2. Yes

Disabled this "feature." Bottom bar took up too much real estate, couldn't use "back" in browser, just overall very annoying functionality.

flyingbee Jan 20, 2017 2:09 pm


Originally Posted by IBobi (Post 27782614)
If you have a questions, comment or bug report regarding the new implementation of "infinite scroll" for the desktop (non-mobile) version of FlyerTalk, please use this thread.

I just hit quick reply and the form came pre-filled with the quote above. I wasn't trying to quote it! I was going to do a multi quote but didn't see the button.

Anyway, what I wanted to say is that I find the bar takes up too much screen space on the iPad. And has an annoying flicker when you reach the bottom of the page.

IBJoel Jan 20, 2017 2:12 pm


Originally Posted by flyingbee (Post 27793257)
I just hit quick reply and the form came pre-filled with the quote above. I wasn't trying to quote it! I was going to do a multi quote but didn't see the button.

Anyway, what I wanted to say is that I find the bar takes up too much screen space on the iPad. And has an annoying flicker when you reach the bottom of the page.

Thanks! We are aware of this problem and working on fixing it. Were you using a mobile browser, by chance?

flyingbee Jan 20, 2017 2:29 pm


Originally Posted by 84fiero (Post 27791302)
Here's their answer in the other thread on opt-in:



http://www.flyertalk.com/forum/27788362-post4.html

Yes, on an iPad. Another random quote above! :D

IBobi Jan 20, 2017 3:27 pm

Hi all,

We have rolled this feature back to fix bugs.

Thank you for all your reports!

Mych Jan 20, 2017 3:58 pm

Why not on top ?
 
At the bottom of a forum page I found the choice of FT Desktop or infinite scroll. Choosing here carries the choice over to any topic page.

Can someone, anyone, explain why that option can't be at the top of the page ?
Having a choice is nice. But why not make it easier ?

_Mych

LIH Prem Jan 20, 2017 7:59 pm


Originally Posted by Mych (Post 27793635)
At the bottom of a forum page I found the choice of FT Desktop or infinite scroll. Choosing here carries the choice over to any topic page.

Can someone, anyone, explain why that option can't be at the top of the page ?
Having a choice is nice. But why not make it easier ?

_Mych

For one thing, it doesn't stick. It's sort of useless IMO. Been discussed earlier in the thread. (I think it should stick, IB says it's hard to do. Maybe it's one of the things they will reconsider now that they rolled it back.)

You have to use the global (per user) options.

Unfortunately there's no way to have per-browser instance preferences.

-David

SpammersAreScum Jan 20, 2017 8:35 pm

I saw the floating bar earlier but not currently (on desktop both times). I just double-checked that I'm not marked as opted out. Did it get turned off?

Personally, I found it useful but distracting. How about just having a floating "jump to top (or bottom)" button instead? Much less distracting and space-hogging, but almost as useful.

MADPhil Jan 20, 2017 8:59 pm


Originally Posted by SpammersAreScum (Post 27794407)
I saw the floating bar earlier but not currently (on desktop both times). I just double-checked that I'm not marked as opted out. Did it get turned off?

See post #96

MaxVO Jan 21, 2017 2:05 am


Originally Posted by SpammersAreScum (Post 27794407)
How about just having a floating "jump to top (or bottom)" button instead? Much less distracting and space-hogging, but almost as useful.

Anything floating will be distracting. There's already a command bar at the bottom with the function you want -- labeled "Top".

Mych Jan 21, 2017 4:36 am


Originally Posted by LIH Prem (Post 27794302)
For one thing, it doesn't stick. It's sort of useless IMO. Been discussed earlier in the thread. (I think it should stick, IB says it's hard to do. Maybe it's one of the things they will reconsider now that they rolled it back.)

You have to use the global (per user) options.

Unfortunately there's no way to have per-browser instance preferences.

-David

But, I still want to know... Why they can't put the desktop option at the top of the page ? Why make it so you have to scroll to the bottom to choose ?

This is similar to what happens when accessing the site from my andriod tablet. The site automatcally decides to present the mobile style and the option of the desktop style is at the bottom of the page.

_Mych

Zorak Jan 21, 2017 5:08 am

Whether you put it at the top or the bottom or both, there's still the problem that this interacts poorly with infinite scroll. Did you mean to scroll to the next page, or were you trying to scroll just far enough to access the bar? Oops, you went one pixel too far, guess you wanted to load the next page LOL

Silver Fox Jan 21, 2017 5:10 am

Just don't make it the default when you roll it out again, if you want people to use it let them try it of their own free will. Simples.

pitflyer Jan 21, 2017 8:31 am

When this feature was available I was using Chrome on a Windows machine (not mobile) and the back button would fill up with Page 3, Page 4, Page 5, etc as I infinite scrolled.

I would also HIGHLY recommend that any future rollout of such a feature be OPT IN.

SpammersAreScum Jan 21, 2017 10:37 am


Originally Posted by MADPhil (Post 27794477)
See post #96

I hadn't realized that there was infinite scroll in addition to floating the bar. That makes my suggestion rather meaningless, as there is no real "top" and "bottom" anymore.

If you end up turning off infinite scroll, though, it's a compromise you might want to consider.

muji Jan 21, 2017 11:02 am


Originally Posted by MaxVO (Post 27795053)
Anything floating will be distracting.

Extremely distracting. And irritating.

Mary2e Feb 1, 2017 7:41 am

For some reason, my opting out of infinite scroll reverted back to opt in overnight.

TheLifeOfA_NKCM Feb 1, 2017 8:02 am


Originally Posted by Mary2e (Post 27849249)
For some reason, my opting out of infinite scroll reverted back to opt in overnight.

They just reintroduced the feature, so it makes sense that it would have reverted, go back into settings and check disable infinite scroll and save it. It should then be taken care of.

Personally, I don't find it very distracting. Just glitchy, especially at the bottom of the page.

Mary2e Feb 1, 2017 8:32 am

I already did disable it again. Thanks.

RandomNobody Feb 1, 2017 9:46 am


Originally Posted by Mary2e (Post 27849465)
I already did disable it again. Thanks.

Yeah, but they ignore your preferences for certain forums. It even says so in the setting. It shows low respect to their membership when I've clearly set a preference, but some forums (like the TSS subforums) ignore that preference and display infinite scroll anyway.

If you're going to allow the opt-out, make it universal, no exemptions.

soy Feb 1, 2017 9:55 am

I HATE infinite scroll. I rarely go to the trouble to complain, but this feature drove me to seek out this thread.
At least there seems to be an opt-out, but seriously who is looking for this? I can only imagine it is driven by the advertising side somehow

84fiero Feb 1, 2017 11:20 am


Originally Posted by RandomNobody (Post 27849855)
Yeah, but they ignore your preferences for certain forums. It even says so in the setting. It shows low respect to their membership when I've clearly set a preference, but some forums (like the TSS subforums) ignore that preference and display infinite scroll anyway.

If you're going to allow the opt-out, make it universal, no exemptions.

In the options checkbox to disable desktop auto-scroll I don't see anything that states it's left enabled on some forums. But I may well have missed it. Where are you seeing this?

serfty Feb 1, 2017 1:32 pm

It works poorly in low bandwidth environments, such as most Hotel's free wifi - you device freezes while loading more - disable, disable, disable.

IBobi Feb 1, 2017 1:52 pm


Originally Posted by RandomNobody (Post 27849855)
Yeah, but they ignore your preferences for certain forums. It even says so in the setting. It shows low respect to their membership when I've clearly set a preference, but some forums (like the TSS subforums) ignore that preference and display infinite scroll anyway.

If you're going to allow the opt-out, make it universal, no exemptions.


Originally Posted by 84fiero (Post 27850302)
In the options checkbox to disable desktop auto-scroll I don't see anything that states it's left enabled on some forums. But I may well have missed it. Where are you seeing this?

Yeah, I don't see that either. Far as I know, if you opt out, you're out.

RandomNobody Feb 1, 2017 5:36 pm


Originally Posted by 84fiero (Post 27850302)
In the options checkbox to disable desktop auto-scroll I don't see anything that states it's left enabled on some forums. But I may well have missed it. Where are you seeing this?

There are two places for infinite scroll. The one for the infinite scroll/normal skin says:


There is more than one skin in which you can view the forums. If you would like to switch to a different skin, select it from this list.

Please note that some forums here may override your skin choice temporarily.
I do now see that the second infinite scroll, non-skin one is sticking opt-out, properly.

MaxVO Feb 1, 2017 7:49 pm


Originally Posted by soy (Post 27849898)
I HATE infinite scroll. I rarely go to the trouble to complain, but this feature drove me to seek out this thread.
At least there seems to be an opt-out, but seriously who is looking for this? I can only imagine it is driven by the advertising side somehow

There seems to be a universal push to "refresh" every website with annoying javascript.
I suspect (1) this allows backdoors for more data mining; and (2) guarantees eternal employment for the IT folks.

dodgeflyer Feb 2, 2017 4:32 am

Here's a new one. I have infinite scroll disabled but now it pops up regardless. Seriously - this is the worst implementation of anything on this website to date.

Lefly Feb 2, 2017 6:48 am


Originally Posted by dodgeflyer (Post 27853930)
Here's a new one. I have infinite scroll disabled but now it pops up regardless. Seriously - this is the worst implementation of anything on this website to date.

Same here. I have it disabled (from the first time) but "infinite scroll" bar/function still appears.
Also, when I change it from the drop menu on the bottom page bar and then move to the next page of a thread, the bar/function pops up again in the new page.


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