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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Infinite / Automatic Scroll: issues, q&a, disable on desktop version (https://www.flyertalk.com/forum/technical-support-feedback/1816254-infinite-automatic-scroll-issues-q-disable-desktop-version.html)

kellio33 Apr 5, 2017 10:23 pm

Still happening.

IBobi Apr 6, 2017 4:50 pm


Originally Posted by kellio33 (Post 28136046)
Still happening.

What, exactly?

kellio33 Apr 7, 2017 12:58 am

The same thing this whole thread is about.
I have my settings to NOT use infinite scroll, and everyday it will change on it's own to infinite scroll.
Chrome 57.0.2987.133
I can click on a thread I've been following and it will take me to the first unread post just fine. When I click on the next page of the thread, it sets itself to infinite scroll.

lo2e Apr 7, 2017 5:20 am

Same thing happened to me once yesterday also. Click to a thread with multiple pages, infinite scroll is active, refresh the page, IS disappears.

JDiver Apr 7, 2017 8:18 am

Using an iPad Air II with the latest iterations of iOS and Safari infinite scroll kicks in irregularly about once a day.

RandomNobody Apr 10, 2017 1:03 pm

If you follow a link from the front page, the infinite-scroll accoutrements are displayed and they imply you're in infinite scroll, but it's not actually infinite-scroll enabled.

Clicking on the next page kills the IS cruft from then on.

IBJoel Apr 10, 2017 4:04 pm


Originally Posted by kellio33 (Post 28141309)
The same thing this whole thread is about.
I have my settings to NOT use infinite scroll, and everyday it will change on it's own to infinite scroll.
Chrome 57.0.2987.133
I can click on a thread I've been following and it will take me to the first unread post just fine. When I click on the next page of the thread, it sets itself to infinite scroll.

I am oddly getting this, too! I'll bring it to our tech team's attention.

kellio33 Apr 30, 2017 5:58 pm

It's still happening and annoying as can be. Why would you turn on a feature that 1. Does not work, and 2. No one likes?

IBJoel May 2, 2017 11:52 am


Originally Posted by kellio33 (Post 28249662)
It's still happening and annoying as can be. Why would you turn on a feature that 1. Does not work, and 2. No one likes?

Tech is working on this. Is it happening to you erratically?

kellio33 May 2, 2017 8:26 pm

A couple of times a day.

Kremmen Jun 23, 2017 11:14 pm

I still get infinite scroll inflicted upon me when I visit FT for the first time in a while by going directly to a thread. (e.g. I haven't visited FT for a few days and click on a google search result.) Refreshing the screen gets rid of the extraneous infinite scroll junk, but it'd be nicer if it never appeared at all.

intuition Jun 26, 2017 5:29 am

1 Attachment(s)
I have infinite scroll turned off but sometimes it appears and has a funny behaviour. The footer section keeps on resizing, going full width of the browser window and a few moments later back to width of the design, repeated endlessly. Se animated gif below.
(Currently on Firefox 48, Mac os 10.8)

RandomNobody Jun 29, 2017 12:21 pm


Originally Posted by intuition (Post 28487065)
I have infinite scroll turned off but sometimes it appears and has a funny behaviour. The footer section keeps on resizing, going full width of the browser window and a few moments later back to width of the design, repeated endlessly. Se animated gif below.
(Currently on Firefox 48, Mac os 10.8)

Mine's a bit more subtle. When the infinite scroll footer is displayed, the page scrolls up the page by 1 pixel every 4 seconds or so.

Firefox 54, MacOS 10.12.5

It doesn't happen when the footer is not displayed, but if you click on forum links from the front page, you get the footer regardless of your infinite scroll settings. So if you have infinite scroll off, you get the footer, but no infinite scroll. The footer goes away as soon as you click the next page.

IBJoel Jun 29, 2017 1:29 pm


Originally Posted by RandomNobody (Post 28500918)
Mine's a bit more subtle. When the infinite scroll footer is displayed, the page scrolls up the page by 1 pixel every 4 seconds or so.

Firefox 54, MacOS 10.12.5

It doesn't happen when the footer is not displayed, but if you click on forum links from the front page, you get the footer regardless of your infinite scroll settings. So if you have infinite scroll off, you get the footer, but no infinite scroll. The footer goes away as soon as you click the next page.

Thanks guys, these IS oddities have been reported to tech. I couldn't get the footer to appear, but did experience that "twitching" you mentioned.

GoSh4rks Jul 11, 2017 12:20 am

If I open a page and leave it untouched for a certain amount of time, say 10+ minutes, the next link I click will be infinite scroll. The following link after that will be normal.. Been happening since forever ago actually.

WIRunner Jul 12, 2017 7:23 pm

Infinite scroll keeps turning itself on. I'm using Safari 10.1.1 on MacOS 10.12.5 on both systems, a Mac Mini and a MacBook Pro. I can be using FT and then go to a different forum and it turns itself on. Sometimes it doesn't. I have my options set to not use infinite scroll.

IBJoel Jul 17, 2017 9:23 am

OK, sounds like that bug that was randomly turn on IS is back. We will investigate. Thank you both

WIRunner Jul 25, 2017 10:08 pm


Originally Posted by IBJoel (Post 28570620)
OK, sounds like that bug that was randomly turn on IS is back. We will investigate. Thank you both

Still having the problem, it has been worse the past few days.

JDiver Jul 26, 2017 8:54 am

I generally use a mobile device.

On both my iPhone and iPad Air 2, using Safari (both iOS and browser with latest updates) I am periodically dumped into the "Infinite Scroll" regardless of my settings and indicated preferences through MyFlyerTalk.

It's not a huge problem, but it is tiresome and a PITA.

alphaeagle Aug 15, 2017 3:14 pm


Originally Posted by JDiver (Post 28610009)
I generally use a mobile device.

On both my iPhone and iPad Air 2, using Safari (both iOS and browser with latest updates) I am periodically dumped into the "Infinite Scroll" regardless of my settings and indicated preferences through MyFlyerTalk.

It's not a huge problem, but it is tiresome and a PITA.

Same here. Really dislike "Infinite Scroll" and it's a pain to constantly being having to turn it off. Wish they'd just get rid of it, makes browsing FT annoying.

IBJoel Aug 17, 2017 9:37 am

Unfortunately, due to the fact that this is a minor bug that occurs randomly, a fix is not imminent. However, it is known to our tech team. It might just not be resolved if they can't replicate it. I have given them all relevant information.

To mitigate it, you can stay logged in (although I know that's not an option for everyone) and not clear your FT cookies.

GalaxyChris Sep 15, 2017 4:14 pm

Minor bug ?

I get that on my 2 phones, 2 browser (Chrome and Firefox Android on Sony Xperia Z5 AND new Samsung Galaxy S8).

It's really annoying.

Ask your technician to read the forum on their phone, it will happen.

IBxAnders Sep 15, 2017 4:17 pm


Originally Posted by GalaxyChris (Post 28820726)
Minor bug ?

I get that on my 2 phones, 2 browser (Chrome and Firefox Android on Sony Xperia Z5 AND new Samsung Galaxy S8).

It's really annoying.

Ask your technician to read the forum on their phone, it will happen.

On Mobile Device(s), the login session is only valid for 30 minutes, counting from "inactivity". Does this sound like the issue you're having?

LIH Prem Sep 16, 2017 9:51 pm

Any idea why on my desktop after restarting chrome I'm back in infinite scroll mode?

That's annoying. This is ongoing, though I've never posted it.

-David

JDiver Sep 17, 2017 6:28 pm


Originally Posted by LIH Prem (Post 28824454)
Any idea why on my desktop after restarting chrome I'm back in infinite scroll mode?

That's annoying. This is ongoing, though I've never posted it.

-David

Have you done what is suggested in the Wikipost at the top of the page?

LIH Prem Sep 17, 2017 6:38 pm


Originally Posted by JDiver (Post 28827333)
Have you done what is suggested in the Wikipost at the top of the page?

Infinte scroll has been disabled since the beginning, but the forum skin was set to "forum default", tried changing that.

cblaisd Sep 17, 2017 9:15 pm

No matter what I do, or what I try, every few days, I am knocked back to the awful infinite scroll version. Doesn't take long to fix, but why can't this choice be sticky?

LIH Prem Sep 17, 2017 9:23 pm

Right, that's the problem, and it's not like you aren't logged in either.

Sometimes it's in inf scroll, but the box at the bottom says Desktop, and you have to switch it to Inf Scroll and then back to Desktop.

GalaxyChris Sep 18, 2017 11:35 am


Originally Posted by IBxAnders (Post 28820740)
On Mobile Device(s), the login session is only valid for 30 minutes, counting from "inactivity". Does this sound like the issue you're having?

No some forum have the bug and some not (in the same time/session, QR have it but not Singapore Airlines :confused:).

Now I am trying with a open session, as usually I do not put my password when I am just reading the new post.

IBobi Sep 19, 2017 6:24 pm


Originally Posted by cblaisd (Post 28827730)
No matter what I do, or what I try, every few days, I am knocked back to the awful infinite scroll version. Doesn't take long to fix, but why can't this choice be sticky?

We'll take a look...

IBJoel Sep 20, 2017 11:43 am


Originally Posted by cblaisd (Post 28827730)
No matter what I do, or what I try, every few days, I am knocked back to the awful infinite scroll version. Doesn't take long to fix, but why can't this choice be sticky?

If you don't turn it off first thing, does it stay on, even if you go to a different thread? Or does it go back to normal?

WIRunner Sep 20, 2017 1:26 pm


Originally Posted by IBJoel (Post 28838969)
If you don't turn it off first thing, does it stay on, even if you go to a different thread? Or does it go back to normal?

The problem I'm running into, is that I can hit "refresh" on the same thread and it will switch over to infinite view. Happens most frequently when I've woken my computer from either hibernate or sleep. But not always. Safari was updated yesterday, so I'm not sure if this will continue after or not.

IBJoel Sep 20, 2017 1:39 pm


Originally Posted by WIRunner (Post 28839363)
The problem I'm running into, is that I can hit "refresh" on the same thread and it will switch over to infinite view. Happens most frequently when I've woken my computer from either hibernate or sleep. But not always. Safari was updated yesterday, so I'm not sure if this will continue after or not.

What happens if you hit "refresh" a second time? Or go to another thread?

WIRunner Sep 20, 2017 2:49 pm


Originally Posted by IBJoel (Post 28839424)
What happens if you hit "refresh" a second time? Or go to another thread?

It stays until I set it to regular.

lo2e Sep 26, 2017 6:53 am


Originally Posted by WIRunner (Post 28839363)
The problem I'm running into, is that I can hit "refresh" on the same thread and it will switch over to infinite view. Happens most frequently when I've woken my computer from either hibernate or sleep. But not always. Safari was updated yesterday, so I'm not sure if this will continue after or not.

My experience exactly mimics WIRunner's - I refresh a thread and it takes me back to Infinite Scroll and it won't change back unless I go and change it.

nmh1204 Oct 14, 2017 4:59 am

Page layout issues
 
Whenever I view FT and I'm not logged in, the page will randomly push the content down the page, every 5 seconds or so, it will edge further down and continue to do this. Turning off the stupid infinite scroll works, until I change page, then it's turned back on. I did mention this months ago, but it hasn't been addressed.

IBobi Oct 16, 2017 7:22 pm


Originally Posted by nmh1204 (Post 28931185)
Whenever I view FT and I'm not logged in, the page will randomly push the content down the page, every 5 seconds or so, it will edge further down and continue to do this. Turning off the stupid infinite scroll works, until I change page, then it's turned back on. I did mention this months ago, but it hasn't been addressed.

We believe it's an ad issue and we are trying to remedy this.

nmh1204 Oct 23, 2017 5:43 am


Originally Posted by IBobi (Post 28940663)
We believe it's an ad issue and we are trying to remedy this.

not sure if it is, I've blocked adverts though. It doesn't explain why every page change resets the 'infinite scroll' back to being on

yosithezet Oct 23, 2017 9:58 am

Cookie issue?

BuddyBird Nov 16, 2017 7:22 pm

I hate the endless page in threads
 
I hate the endless page in threads. Thank you.


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