GVA

i would say too tight. It took me a while to receive the card though the 100k posted instantly.

I’m personally facing trouble doing the transfer. Every time it tells me to try again later. Sent a message on Wednesday to the support email listed a ticket was opened the same day but nobody has replied yet. Very annoying. Anyone have experience whether points transfer can be requested by phone ?

Concerto

Yes, I agree and think it is not worth the hassle at the moment. I expect the conversion bonus offer will come around again at some point, but has it happened before? Is the 100,000 Membership Rewards points an ongoing offer? Of course, if they unexpectedly extend the offer, that would change things.
I broke off my application because I felt that it probably wouldn't go through in time for the end of the month, and I have been receiving emails urging me to complete it. Clicking on it involved having a code sent to me phone, and I realized my phone wasn't working properly (emergency calls only). So off I go to sunrise this afternoon to sort it out!

pedrin

First of all, many thanks for this info. For once, it pays off not to transfer everything as soon as you get it (got my platinum card a couple of months ago).
WOW, 2k chf worth of miles for 420.- ..
I had the same troubles with the internet self-transfer. So, I called the number on the back of the card on Friday and they were aware of this problem.
I asked for the transfer and they told me that I would get it by today (Monday) as their back-office were handling these requests manually. And that I would get an email confirmation once it was done.

Will keep you posted.

GVA

On my side I've kept trying a few times and actually got 2x 1000 miles and 2x 10k miles to work - both got sent to M&M very quickly. But that still leaves me with 80k+ I'd like to transfer. But very buggy and have tried about a 100 times in total trying all sorts of amounts.

I sent an email to the address listed they opened a ticket but haven't replied since. Not really a great service.

pedrin

An update on the AMEX 100k -> M&M 100k. Got them :-)
So, my experience with the web site was cr*p as well... then I remembered that the card comes with a nice concierge and phone services.
I called the number on the back of the card and went for option "3". Then, they said they would do it in a couple of days and they did.
Many thanks to Tom_CH for the info.

Concerto

I keep getting messages from AMEX Switzerland exhorting me to complete my application. They have now offered me 15,000 more MR points if I complete it, so that means a total of 115,000 points. I am getting quite tempted by this. What do you guys think? If I am successful, then hold on to the card into the second year (in the hope of another 1:1 promotion coming, if it doesn't show up by this time next year) then cancel a bit later, does AMEX give a pro rata refund of the fee for the unused part of the year after cancellation?

LoungeLizzard

I never got any refund when I cancelled my miles and more Amex card, but it would not have been much anyway, so I let it go.

Even though the miles and more cards are not identical with the regular AMEX cards, both seem to be issued by AECS, which is a company I simply do not want to do business with anymore.

GVA

Pretty sure none of the Swiss issuers give any refunds on the annual fee. At least I've never had it. Cornercard tried to invoice me annual fees on a card I cancelled and sent me a new card on a different account that had been cancelled a few months before. Easily got them to cancel both, but still.


What type of issues did you have with AECS ? I've certainly never had any trouble with them, they gave me sign up bonuses I wasn't necessarily entitled to (had opened an Amex Gold then 2 weeks after the Amex Platinum offer came around, I asked to cancel and apply for the Gold, got both offers despite them not being for existing Amex cardholders).

By far the worst issuer in CH in my eyes is Viseca. Continually ran into issues where my ebills would bounce, I would see it but pay them 2-3 days late in full every month. They never wanted to waive those fees and threatened to reduce my credit limit and cancel my card. I keep the card because it keeps my FB miles active and extended warranty, but otherwise it would be long gone.

fmpacheco

Hi - out of curiosity, what are the financial requirements to apply for the amex platinum (not the M&M)? Is it worth the fees?

verve

Similar feelings here - but haven't found any card that has the same level travel benefits as AMEX Platinum, even if there Travel Agency (TEN Lifestyle Services) are fairly useless. Always get quite frustrated by the minimal service and offerings AECS/Swisscard provide compared to Platinum in Germany, the UK or elsewhere. So very happy for any advice....

LoungeLizzard

It started with little things which I do not consider fair business practice, like for example backdating of their invoices.
Even second class letters do not need half a month to make it to my mailbox.

The straw that broke the camel's back was that they all of a sudden - after more than 10 years - kept insisting that they needed to verify my identity, because my credit was over a certain limit and they claimed that it was a Swiss law which required them to do so. I replied to them in writing, several times, that I'd expect them to be able to verify rather easily that my credit limit was not - as they claimed - over that amount.

Nothing - nada - never a reply to any of my letters, but they kept on sending their standard request again and again.
Of course they do not need to read mails, because they do not consider electronic communication as something one might find useful these days, so also that route never produced any result.
Have you tried to contact them via the contact form? - It reminded me a bit of the LX lurker here: "Please send only praise. We'll ignore the rest. - Actually, we ignore you completely".

Concerto

Sounds really quite offputting. I think the complaints above refer to the M&M Miles & More card, which I don't have as yet. The cards I have are Cornèrcard Miles & More and Viseca Flying Blue, neither of which have given me any grief so far. Viseca uses a rather horrible platform called "one" which doesn't work properly and I really don't like it.

Concerning the recent 1:1 offer for transferring MR points from AMEX to miles, how often does that sort of promotion come around? Just wondering if I take the AMEX Platinum with the reduced fee for the first year if I stand the chance of seeing the same promotion some time next year!

GVA

Pretty much no more financial requirements anymore. It used to be 120+ k like bonviva platinum, but I guess Credit Suisse/Swisscard saw they were reaching a maximum number of people with such a requirement and target millennials more aggressively now. Personally I think as long as they keep their extortionate FTF they won't get many people in the under 30 crowd for whom Revolut is a very compelling offering. Swisscard has also lost all my foreign spending in favour of more creative techniques I've come up with.

I think the 100k offer with half price annual fee is a very good offer, made even better recently with the 1:1. There's some value to obtain with hotel status and priority pass. The amex travel is useless for me as I can't be bothered calling. Also, the normal burn rate isn't that good outside a 1:1 promotion (can't comment how often they do those). All that to say, I won't be renewing my card beyond the first year, 850 CHF AF is just crazy.

I'd personally sign up, wait until the next interesting offer comes up and transfer at that point. Important note that when you cancel your card all points are forfeited. The annual fee also hits your first invoice.

Gioventu

Does someone have the German MM Credit Card and the Swiss MM Card Card Duo at the same time?

I have the German SEN Credit Card Gold (DKB) for a long time but will move back to CH next summer and would like to have them as well but not give up my German one due to some better insurance conditions...

Any experience?

goliath

Yes, I have both. My wife and many colleagues do as well. No issues.