Seat selection 2A/2K - LX F
#61
Join Date: Nov 2007
Location: Invercargill, New Zealand
Programs: BA Silver, NZ Jade, QF Bronze, A Club Platinum, Hhonors Silver
Posts: 374
#63
Join Date: Nov 2007
Location: Invercargill, New Zealand
Programs: BA Silver, NZ Jade, QF Bronze, A Club Platinum, Hhonors Silver
Posts: 374
#64
Join Date: May 2004
Posts: 601
I have seen many different occupants of the seat, including myself, a baby, an upgraded pax, a dog, a LX board member, but never crew.
I believe you. Moreover, I remember another thread stating FA's used the seats in First. It seems to be pretty rare though (and possibly forbidden).
EDIT: just saw the updated post on this subject some threads down.
I believe you. Moreover, I remember another thread stating FA's used the seats in First. It seems to be pretty rare though (and possibly forbidden).
EDIT: just saw the updated post on this subject some threads down.
Last edited by sic incognito; Sep 23, 2011 at 6:19 am Reason: updated post
#65
Join Date: Oct 2001
Location: U.K.
Posts: 124
I phoned up to ask for a window seat on my next first trip and was explained again how they're all facilities seats and I coould get moved out of it if someone with a baby was in the cabin. So I was told a request had been made and that I had been moved into a window seat.
Both Checkmytrip and Lufthansa.com both show me as still being in an aisle seat. I phoned up again and was told a request was carried out again. This agent said it was definitely a confirmed seat, but again I'm still showing to be in an aisle seat.
In the past Both Checkmytrip and Lufthansa.com confirmed the change of seat.
Has any suggestions what I should actually be asking for? It seems to me that they're only just requesting the seat, which I imagine would only be a note on the booking only noticed once the flight opens at checkin.
Both Checkmytrip and Lufthansa.com both show me as still being in an aisle seat. I phoned up again and was told a request was carried out again. This agent said it was definitely a confirmed seat, but again I'm still showing to be in an aisle seat.
In the past Both Checkmytrip and Lufthansa.com confirmed the change of seat.
Has any suggestions what I should actually be asking for? It seems to me that they're only just requesting the seat, which I imagine would only be a note on the booking only noticed once the flight opens at checkin.
#66
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
I phoned up to ask for a window seat on my next first trip and was explained again how they're all facilities seats and I coould get moved out of it if someone with a baby was in the cabin. So I was told a request had been made and that I had been moved into a window seat.
Both Checkmytrip and Lufthansa.com both show me as still being in an aisle seat. I phoned up again and was told a request was carried out again. This agent said it was definitely a confirmed seat, but again I'm still showing to be in an aisle seat.
In the past Both Checkmytrip and Lufthansa.com confirmed the change of seat.
Has any suggestions what I should actually be asking for? It seems to me that they're only just requesting the seat, which I imagine would only be a note on the booking only noticed once the flight opens at checkin.
Both Checkmytrip and Lufthansa.com both show me as still being in an aisle seat. I phoned up again and was told a request was carried out again. This agent said it was definitely a confirmed seat, but again I'm still showing to be in an aisle seat.
In the past Both Checkmytrip and Lufthansa.com confirmed the change of seat.
Has any suggestions what I should actually be asking for? It seems to me that they're only just requesting the seat, which I imagine would only be a note on the booking only noticed once the flight opens at checkin.
But if I go to Expertflyer.com and look at the seatmap(s), I can always see that the seat reservation was changed correctly. Have you tried looking at you flight in Expertflyer.com?
#67
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
Just having this problem now and agree with the other posters its crazy, tried the window seat assignment trick, so hopefully that works... I hadn't even found this thread until I called up the call centre to try to get a window seat since the Lufthansa Manage My Booking was only offering two middle seats.
I guess its an incentive to try and check-in online, however not very good practice considering the price of a first class ticket, last time I'd flown in early 2010 it was just a matter of making a call and accepting you might be thrown out for a baby!
I guess its an incentive to try and check-in online, however not very good practice considering the price of a first class ticket, last time I'd flown in early 2010 it was just a matter of making a call and accepting you might be thrown out for a baby!
#68
Join Date: Jun 2009
Location: Oslo, Norway
Posts: 819
I couldn't even check in online NRT-ZRH-OSL for my F flight. I was redirected to the LH site and ended up with an error message when I tried. Must be the worst OLCI solution I have seen. If Swiss could just merge their booking systems with LH so we could use the LH site to check in that would be fine. Also LX should have a select seat solution like LH which works at least.
#69
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
Is anyone able to confirm that OLCI (if its not too late) will let me choose a window seat? I'm not a particularly happy camper about this issue, but unfortunately can't really see what else I can do. Is there any issue doing this earlier than 24 hours if you have a connecting flight (Would give me an ~5 hour headstart then)?
#70
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
why not just call Swiss in Zueri? I did and got 1A immediately on an upgrade award no problems several months before my flight this September
#71
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
#72
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
At the time I was UA Prem exec - not yet Senator - but maybe they could see I had a Senator status match coming through - maybe just try a different phone agent, or even Swiss USA
#73
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,516
If it's an award *G and SEN/HON may be treated differently for advance seat assignment. If any of the window seat is not taken I'm sure you can get one a day or two before the flight.
#74
Join Date: Mar 2009
Location: LAF, VIE
Programs: A3 *G; AA EXP
Posts: 509
I had to call 3 times until I finally got my window seat.
The first agent insisted that the flight was full and that only the middle seats were available
The second agent said that they were all blocked and that there was nothing she could do for me
Finally the last agent entered my LH SEN number and was then able to offer me 1A and 1K, FINALLY
I don't get it why Swiss blocks all four windows seats, maybe two would be ok but all four?
I guess that one thing is right: just keep calling until you get the answer you want...
The first agent insisted that the flight was full and that only the middle seats were available
The second agent said that they were all blocked and that there was nothing she could do for me
Finally the last agent entered my LH SEN number and was then able to offer me 1A and 1K, FINALLY
I don't get it why Swiss blocks all four windows seats, maybe two would be ok but all four?
I guess that one thing is right: just keep calling until you get the answer you want...
#75
Join Date: Jan 2008
Posts: 3,946
I had to call 3 times until I finally got my window seat.
The first agent insisted that the flight was full and that only the middle seats were available
The second agent said that they were all blocked and that there was nothing she could do for me
Finally the last agent entered my LH SEN number and was then able to offer me 1A and 1K, FINALLY
I don't get it why Swiss blocks all four windows seats, maybe two would be ok but all four?
I guess that one thing is right: just keep calling until you get the answer you want...
The first agent insisted that the flight was full and that only the middle seats were available
The second agent said that they were all blocked and that there was nothing she could do for me
Finally the last agent entered my LH SEN number and was then able to offer me 1A and 1K, FINALLY
I don't get it why Swiss blocks all four windows seats, maybe two would be ok but all four?
I guess that one thing is right: just keep calling until you get the answer you want...