Seat selection 2A/2K - LX F
Sep 18, 2010, 2:29 am
#16
Join Date: Nov 2007
Location: Invercargill, New Zealand
Programs: BA Silver, NZ Jade, QF Bronze, A Club Platinum, Hhonors Silver
Posts: 374
I was under the impression 2A was reserved for Flight Crew rest and have seen it used as that on one occasion. Have travelled three times LX F with my partner and always selected 2G and 2K. However, we have found like others that 2K has been reluctantly reserved.
Sep 21, 2010, 6:29 am
#18
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
I did not call them but made another request for the seat 2K on LX188, mentioning that I am *A Gold without talking about the whole itinerary.
However, when I try to have a look at the available seats on Expedia, 2K still shows "available". Is there any other website where I can see the seat plan?
LX 188 - October 12
Dear Mr thyeri,
Thank you for writing to us.
We have reviewed your request and wish to share the following information with you:
Please note the seat has been reserved for you and will be confirmed upon the checkin.
Sincerely yours
xx yy
SWISS E-Mail Service Center-Team R1C
Thank you for writing to us.
We have reviewed your request and wish to share the following information with you:
Please note the seat has been reserved for you and will be confirmed upon the checkin.
Sincerely yours
xx yy
SWISS E-Mail Service Center-Team R1C
LX 188 - October 12
Sep 21, 2010, 6:37 am
#19
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Sep 21, 2010, 6:43 am
#20
Join Date: Feb 2005
Programs: Miles and More
Posts: 155
I assume that the service center entered the seat reservation but the reservation was rejected/kicked out by the system. I had a similar experience. After I have talked to the hotline and they confirmed reservation of 2K, 2K showed occupied for about half an hour. Afterwards 2K showed "available" again and the reservation was gone.
Sep 21, 2010, 6:57 am
#21
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Also on Expertflyer seat 2k shows "available" for your flight. Only seats 1D and 1K are taken.
I assume that the service center entered the seat reservation but the reservation was rejected/kicked out by the system. I had a similar experience. After I have talked to the hotline and they confirmed reservation of 2K, 2K showed occupied for about half an hour. Afterwards 2K showed "available" again and the reservation was gone.
I assume that the service center entered the seat reservation but the reservation was rejected/kicked out by the system. I had a similar experience. After I have talked to the hotline and they confirmed reservation of 2K, 2K showed occupied for about half an hour. Afterwards 2K showed "available" again and the reservation was gone.
Expedia shows 1D (me), 1K, and 2A as taken. Everything else is available.
20 minutes ago 1A was taken too but is not anymore...
On Expedia taken means either taken or reserved I think.
The flight is full, only 2F and 1J tickets are still being sold for this flight.
I guess they will have to upgrade some J-pax to F, but when are they going to have their seats? At the airport right? Can someone be upgraded when doing the check-in online?
If they get upgraded at the airport, that leaves me enough time to do the check-in online and select my 2A/2K favorite seat. What do you think?
Sep 23, 2010, 1:18 pm
#22
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
I requested 2A or 2K last night when I called the reservation for Swiss and they gave me 2K since 2A was already taken. I'm not even a member of the M&M program...
Sep 23, 2010, 8:39 pm
#23
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Ok I'm going to call LX today to try again. My flight for Shanghai is full... I would really appreciate the window seat
Sep 23, 2010, 10:48 pm
#24
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
Yup! ZRH-YUL. Not sure what the seat availability is for the flight since it's on January 8. Wouldn't be surprised if I get my seat request denied in the future due to a HON.
Oct 14, 2010, 3:37 am
#25
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Little update:
I called SWISS 10 days ago to change my seat from 1D to 2A/2K. The agent said no problem, but my reservation was still showing 1D a few hours later...
I called SWISS again 2 days before departure and the agent was not able to change it.
I think the only way now to get 2A/2K, unless HON, is during check-in or at the airport...
I flew ORD-DUS with LH F before connecting to ZRH and the LH agent at the ORD lounge called a SWISS agent who was able to give me 2K.
I called SWISS 10 days ago to change my seat from 1D to 2A/2K. The agent said no problem, but my reservation was still showing 1D a few hours later...
I called SWISS again 2 days before departure and the agent was not able to change it.
I think the only way now to get 2A/2K, unless HON, is during check-in or at the airport...
I flew ORD-DUS with LH F before connecting to ZRH and the LH agent at the ORD lounge called a SWISS agent who was able to give me 2K.
Oct 14, 2010, 8:25 am
#26
Join Date: Mar 2010
Location: ORD
Programs: HH Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 1,028
Oct 14, 2010, 1:58 pm
#27
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Again, a few months ago we did not have any trouble. I flew LX F from Chicago to Hong Kong in July and got my favorite seat at the time of booking in the spring...
Now the rules seem to have changed, and I understand it if they want to give best seats to the full fare passengers instead of US Airways members.
Now the rules seem to have changed, and I understand it if they want to give best seats to the full fare passengers instead of US Airways members.
Oct 26, 2010, 5:49 am
#28
Join Date: Feb 2010
Location: Trondheim, Norway
Programs: SK, LH, BA, US, OZ, NH
Posts: 108
Hmmmm...does this mean that when I called Swiss reervation, and the agent confirmed my seat ( 2K ) for ZRH-NRT, she didn't do it ? Or that my confirmed seat-selection could be changed...?
Where can I check that my reservation stands on US Award-ticket...? I have the booking ref. for Swiss...
Where can I check that my reservation stands on US Award-ticket...? I have the booking ref. for Swiss...
Oct 26, 2010, 7:36 am
#29
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
Yes she did. But there is always a slight chance for your seat assignment to be changed. If you want to be absolutely sure, simply call LX again 1-2 days before the flight and have them reconfirm your seat selection.
Oct 26, 2010, 10:02 am
#30
Original Poster
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Maybe she said she did, but that was not really confirmed.
The agent on the phone confirmed me that it was done... still 5 minutes later on Expedia, "my" seat was showing as available.
There is no way to make sure that the seat is reserved for you. But once you get the confirmation on the phone, you should check if the seat map of available seats has changed. I use expedia for that. Compare the map before and after you call SWISS...
If the seat that was available before is now shown as taken, there is a good chance that this worked.
But still, they can change it later... Until check-in you are never sure.