Feb 24, 2015, 10:48 pm
Last edit by: yosithezet
Promo Landing Page: https://www.spg.com/uber
SPG + Uber FAQ: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
SPG + Uber T&Cs: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
UPDATE: October 26, 2017
Effective December 17, 2017 the SPG partnership with Uber will come to an end.
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
UPDATE: January 18, 2017
Uber Partnership Update
With your SPG and Uber accounts linked and you have met a requirement of ONE qualifying stay in the current calendar year, SPG members will earn 1 point per dollar spent with Uber on every day rides. For rides during stays, SPG members will earn 2 points per dollar spent on Uber (Preferred), 3 points per (Gold or Platinum), or 4 points per (Plat75).
There is a maximum of $10,000 in points-earning spend with Uber per calendar year. This means that you could have up to 40,000 SPG points with this promotion (if you were a Plat75 and only used Uber while on SPG stays and maxed out $10,000 in Uber services).
Bangkok - Charged in local currency THB.
Beijing - Charged in USD.
Delhi - Charged in local currency INR.
Guangzhou - Charged in USD.
Ho Chi Minh City - Charged in local currency VND.
Hong Kong - Charged in local currency HKD.
London - Charged in local currency GBP (American Express)
Hyderabad - Charged in local currency INR.
Kolkata - Charged in local currency INR.
Kuala Lumpur - Charged in local currency MYR.
Mumbai - Charged in local currency INR.
Penang - Charged in local currency MYR.
Seoul - Charged in local currency KRW.
Santiago de Chile - Charged in local currency CLP when using MC, charged in USD when using Amex.
Shanghai - Charged in USD.
Singapore - Charged in local currency SGD.
Taipei - Charged in local currency TWD.
Tokyo - Charged in local currency JPY.
Toronto - Charged in local currency CAD.
UAE - Charged in local currency AED
SPG + Uber FAQ: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
SPG + Uber T&Cs: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
UPDATE: October 26, 2017
Effective December 17, 2017 the SPG partnership with Uber will come to an end.
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
UPDATE: January 18, 2017
Uber Partnership Update
- During Hotel stay: Members will earn two Starpoints per US$1 spent with Uber (versus two, three or four Starpoints per US$1, depending on member tier).
- Everyday: members will earn one Starpoint per US$2 spent with Uber (versus one Starpoint per US$1).
With your SPG and Uber accounts linked and you have met a requirement of ONE qualifying stay in the current calendar year, SPG members will earn 1 point per dollar spent with Uber on every day rides. For rides during stays, SPG members will earn 2 points per dollar spent on Uber (Preferred), 3 points per (Gold or Platinum), or 4 points per (Plat75).
There is a maximum of $10,000 in points-earning spend with Uber per calendar year. This means that you could have up to 40,000 SPG points with this promotion (if you were a Plat75 and only used Uber while on SPG stays and maxed out $10,000 in Uber services).
Bangkok - Charged in local currency THB.
Beijing - Charged in USD.
Delhi - Charged in local currency INR.
Guangzhou - Charged in USD.
Ho Chi Minh City - Charged in local currency VND.
Hong Kong - Charged in local currency HKD.
London - Charged in local currency GBP (American Express)
Hyderabad - Charged in local currency INR.
Kolkata - Charged in local currency INR.
Kuala Lumpur - Charged in local currency MYR.
Mumbai - Charged in local currency INR.
Penang - Charged in local currency MYR.
Seoul - Charged in local currency KRW.
Santiago de Chile - Charged in local currency CLP when using MC, charged in USD when using Amex.
Shanghai - Charged in USD.
Singapore - Charged in local currency SGD.
Taipei - Charged in local currency TWD.
Tokyo - Charged in local currency JPY.
Toronto - Charged in local currency CAD.
UAE - Charged in local currency AED
[GONE] SPG + Uber Partnership - Earn Starpoints with Uber Rides - ENDED 17 DEC 2017
Feb 26, 2015, 10:39 am
#76
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
@ Starwood Lurker
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
Feb 26, 2015, 11:27 am
#77
Join Date: Sep 2013
Location: SMF
Posts: 1,251
This is a pretty exciting announcement. No more yellow taxis for me. Now I'm thinking about going into SF for the day this Saturday and just hanging out hoping to get lucky enough to be selected for the SuiteRide promotion. Of course, I don't know what my chances would be given how many people may be doing the exact same thing...
Feb 26, 2015, 1:11 pm
#78
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
@ Starwood Lurker
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 26, 2015, 2:05 pm
#79
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
I just signed up for this and got the "Success YOU’VE LINKED YOUR SPG AND UBER ACCOUNTS." message and then I got a text from SPGALerts telling me I had linked my SPG & Delta accounts.
Though I'm happy to get SPG points from riding UBER I see that it's the usual great IT from SPG...
Though I'm happy to get SPG points from riding UBER I see that it's the usual great IT from SPG...
Feb 26, 2015, 2:08 pm
#80
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
My apologies for some linking issues some of you are having, but we are working diligently to try and sort this out as soon as possible.
For those who are having issues linking your SPG and Uber accounts when the last name and two email accounts are the same, please try these steps:
Log out of your Uber account
Log out of your SPG account
Close all the browsers
Open a new browser session
Type in spg.com/uber
• On that page – log in to your SPG account from the account section in the top banner
Click link accounts
And go through the process
If the issue persists, feel free to send us your SPG account number and we will pass it along to the team that is working on this.
We know this is an inconvenience and we appreciate your patience while it gets sorted out.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Last edited by Starwood Lurker; Feb 26, 2015 at 2:56 pm Reason: add clarity
Feb 26, 2015, 2:45 pm
#81
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
Love this partnership.
The T&C's note that Starpoints will be earned for every dollar of Uber "fares," and I'm curious to know what exactly this covers. Is it base fare/time/distance? Is the "Safe Ride" fee on UberX rides included? What about toll charges (he asks in the Midtown Tunnel)?
Thanks!
The T&C's note that Starpoints will be earned for every dollar of Uber "fares," and I'm curious to know what exactly this covers. Is it base fare/time/distance? Is the "Safe Ride" fee on UberX rides included? What about toll charges (he asks in the Midtown Tunnel)?
Thanks!
Feb 27, 2015, 2:32 am
#82
Join Date: Nov 2003
Location: London, UK
Programs: BA GfL, Marriott PlatfL/Ambassador, TP Gold, IHG Spire
Posts: 1,656
Just confirming that your message was received.
My apologies for some linking issues some of you are having, but we are working diligently to try and sort this out as soon as possible.
For those who are having issues linking your SPG and Uber accounts when the last name and two email accounts are the same, please try these steps:
Log out of your Uber account
Log out of your SPG account
Close all the browsers
Open a new browser session
Type in spg.com/uber
• On that page – log in to your SPG account from the account section in the top banner
Click link accounts
And go through the process
If the issue persists, feel free to send us your SPG account number and we will pass it along to the team that is working on this.
We know this is an inconvenience and we appreciate your patience while it gets sorted out.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
My apologies for some linking issues some of you are having, but we are working diligently to try and sort this out as soon as possible.
For those who are having issues linking your SPG and Uber accounts when the last name and two email accounts are the same, please try these steps:
Log out of your Uber account
Log out of your SPG account
Close all the browsers
Open a new browser session
Type in spg.com/uber
• On that page – log in to your SPG account from the account section in the top banner
Click link accounts
And go through the process
If the issue persists, feel free to send us your SPG account number and we will pass it along to the team that is working on this.
We know this is an inconvenience and we appreciate your patience while it gets sorted out.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Tried it this morning, still doesn't work
Shame, I'm going to be in London tomorrow and really wanted to take part in the promotion you are running
Feb 27, 2015, 3:22 am
#83
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Sorry to learn that you are having difficulties in linking your SPG and Uber accounts.
If you can send us your SPG account number, we will pass it along to the team to look into it. Though it may not be fixed in time for the promotion on Saturday, we hope you can enjoy the benefit for your future Uber rides.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Last edited by Starwood Lurker III; Feb 27, 2015 at 4:00 am Reason: typo
Feb 27, 2015, 4:06 am
#84
Join Date: Nov 2003
Location: London, UK
Programs: BA GfL, Marriott PlatfL/Ambassador, TP Gold, IHG Spire
Posts: 1,656
Hi mario,
Sorry to learn that you are having difficulties in linking your SPG and Uber accounts.
If you can send us your SPG account number, we will pass it along to the team to look into it. Though it may not be fixed in time for the promotion on Saturday, we hope you can enjoy the benefit for your future Uber rides.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Sorry to learn that you are having difficulties in linking your SPG and Uber accounts.
If you can send us your SPG account number, we will pass it along to the team to look into it. Though it may not be fixed in time for the promotion on Saturday, we hope you can enjoy the benefit for your future Uber rides.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I already sent an email to [email protected] last night.
Thanks
Mario
Feb 27, 2015, 5:06 am
#85
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I missed the "within 24 hours" part.
Linked accounts and then spent GBP200 on 3 trips in London while staying at the Park Towers.
Linked accounts and then spent GBP200 on 3 trips in London while staying at the Park Towers.
Feb 27, 2015, 7:26 am
#86
Join Date: Oct 2009
Location: LA
Programs: Hilton Diamond, SPG Gold, Delta Platinum Medallion, AAdvantage Platinum Pro
Posts: 600
Looking forward to seeing the first posts of someone who has received SPG points from riding Uber.
Anyone care to post a screenshot? Quite curious to see how long it takes to post!
Anyone care to post a screenshot? Quite curious to see how long it takes to post!
Feb 27, 2015, 7:45 am
#87
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,132
Maybe they should give us points to work as their QA testers. :-)
Feb 27, 2015, 7:54 am
#88
Join Date: Mar 2010
Posts: 1,324
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.4.2; en-us; LGL31L/V100 Build/KOT49I.L31L10d) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.1599.103 Mobile Safari/537.36)
Change your SPG email address to your spam Uber email address and then after linking your accounts change your SPG email address back.
Originally Posted by josep
@ Starwood Lurker
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
On connecting the accounts: would there be any way to connect to an Uber account that uses a different email address? I have a 'good' email address that I use very selectively for personal emails and 'good' companies like SPG, and then a 'spam' email address that I give to the likes of Uber and other companies that send too many promo emails. I think others do the same. It is annoying to have to give Uber my good email address.
Feb 27, 2015, 8:01 am
#89
Join Date: Oct 2009
Location: LA
Programs: Hilton Diamond, SPG Gold, Delta Platinum Medallion, AAdvantage Platinum Pro
Posts: 600
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.4.2; en-us; LGL31L/V100 Build/KOT49I.L31L10d) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.1599.103 Mobile Safari/537.36)
Change your SPG email address to your spam Uber email address and then after linking your accounts change your SPG email address back.
Change your SPG email address to your spam Uber email address and then after linking your accounts change your SPG email address back.
A Hilton HHonors member in the SPG forum?!
Feb 27, 2015, 1:19 pm
#90
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,687
just linked my accounts....i love this partnership....
