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The SPG App for iPad and iPhone [Master Thread]

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The SPG App for iPad and iPhone [Master Thread]

 
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Old Nov 9, 2015, 5:06 am
  #121  
 
Join Date: May 2007
Posts: 16
Just got a new iPhone with latest iOS. How do you add a hotel reservation to Passbook / Apple Wallet? Looked all over the new SPG app but no longer see the "add to passbook" button. Is this a feature that has been removed?
taylor23 is offline  
Old Nov 9, 2015, 5:36 am
  #122  
 
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
Originally Posted by taylor23
Just got a new iPhone with latest iOS. How do you add a hotel reservation to Passbook / Apple Wallet? Looked all over the new SPG app but no longer see the "add to passbook" button. Is this a feature that has been removed?
Not working on my 6S+ running OS9 at all. I can see the reservation from the app and there's no clear way to put it on passbook.
dulcamara is offline  
Old Nov 9, 2015, 5:42 am
  #123  
 
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,458
Originally Posted by dulcamara
Not working on my 6S+ running OS9 at all. I can see the reservation from the app and there's no clear way to put it on passbook.
It mentions the Passbook for stays feature should be back in the next release under the release notes for Version 6.0.1.
Coathanger is offline  
Old Nov 13, 2015, 4:47 am
  #124  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
Bug on both the iPad and iPhone apps for investigation and fixing : When trying to book, a search using the "All airports" option for airport code LON or PAR or WAS finds nothing. NYC works OK.
Oxon Flyer is offline  
Old Nov 14, 2015, 4:53 pm
  #125  
 
Join Date: Mar 2013
Location: Tennessee
Programs: Bonvoy Titanium Elite, Bonvoy Lifetime Platinum, Southwest AL CP, Hyatt Globalist
Posts: 223
My fix for iPhone 6 and Passbook/Wallet

I was able to add my reservations to Passbook (Wallet) by getting on SPG.com with my iPhone 6. Do not use the app, use Safari and search starwoodhotels.com. When it pops up, you can sign in and view your reservations. The "Add to Passbook" is there. This is cumbersome, I know, but it is a patch until the app is updated.

Last edited by pageboy; Nov 14, 2015 at 5:03 pm
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Old Jan 11, 2016, 7:14 am
  #126  
 
Join Date: Mar 2007
Location: San Francisco,CA
Programs: UA GS 4MM, Marriott Ambassador Elite, Lifetime Titanium Elite
Posts: 67
Question Missing stays in SPG iPad/iPhone App ?

Is anyone else seeing this. After the last update none of my 2016 stays are now visible on the App - but they are all there on the SPG site. Very disconcerting !
rs231 is offline  
Old Jan 11, 2016, 7:17 am
  #127  
 
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Restart the app or log out and then log in again.
andersonCooper is offline  
Old Jan 11, 2016, 7:42 am
  #128  
 
Join Date: Mar 2007
Location: San Francisco,CA
Programs: UA GS 4MM, Marriott Ambassador Elite, Lifetime Titanium Elite
Posts: 67
Thank you ! it worked !
rs231 is offline  
Old Jan 11, 2016, 6:38 pm
  #129  
 
Join Date: Mar 2007
Posts: 3,990
Originally Posted by andersonCooper
Restart the app or log out and then log in again.
Had the same problem. Thanks!

Cheers,
Flews is offline  
Old Jan 11, 2016, 8:31 pm
  #130  
 
Join Date: Sep 2012
Posts: 1,748
Despite changing phone, and upgrading to the latest iOS, Passbook/Wallet still does not auto-update for me. I have to manually refresh the member card and bookings. It's set for auto-update.

Anyone also having problems with this? It used to work fine about a year ago.
travelswithmyself is offline  
Old Jan 11, 2016, 9:23 pm
  #131  
 
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
I wish the iPad app would be updated to a new UI too.
miloworld is offline  
Old Jan 25, 2016, 4:21 am
  #132  
 
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
New bug?

Is anyone else seeing their Lifetime nights at 0 in the SPG App? SPG website shows the correct tally, though.

I'm on an iPhone 6+ running iOS 9.2.1.
landeej is offline  
Old Jan 26, 2016, 5:23 am
  #133  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
iPhone app buglet for fixing : 'MY ACCOUNT' view, descriptions overflow their allocated space :

Oxon Flyer is offline  
Old Jan 29, 2016, 9:45 pm
  #134  
 
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
Originally Posted by landeej
Is anyone else seeing their Lifetime nights at 0 in the SPG App? SPG website shows the correct tally, though.

I'm on an iPhone 6+ running iOS 9.2.1.
And the issue resolved itself. Curious, but no harm = no foul.
landeej is offline  
Old Jan 31, 2016, 3:29 pm
  #135  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
My app will not show my correct upcoming stays. It never updates. I have to log out and in to get it to update.

Am I alone here?
josephstern is offline  


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