Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Jan 9, 2014, 4:23 am
#301
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Jan 9, 2014, 8:02 am
#302
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 11, 2014, 5:07 am
#303
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Just received the requested certificates, expiry Feb 2015, and noticed that this year there's 8, instead of the 4 I got last year.
So I can give double Thank Yous this year. ^
So I can give double Thank Yous this year. ^
Feb 11, 2014, 5:15 am
#304
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,785
No e-mail, either.
Feb 11, 2014, 6:41 am
#305
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Feb 11, 2014, 6:50 am
#306
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Jul 8, 2014, 11:42 am
#307
Join Date: Oct 2009
Location: Los Angeles
Programs: AA EXP 2MM, SPG/Marriott PLT
Posts: 275
I've given all of mine away to the great employees of starwood. Seeing that they cost so little to SPG, (500 points to be exact), is there a way for us to request more of these certs ? We're only in July and I'd like to receive some more to give away for great services.
Jul 8, 2014, 11:57 am
#308
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 8, 2014, 8:00 pm
#309
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Number of Thank You cards
From my observation, it seems Golds get 4 cards and Platinums gets 8 cards.
Jul 8, 2014, 8:16 pm
#310
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Jul 9, 2014, 6:20 am
#311
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
Jul 9, 2014, 6:59 am
#312
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
If my mother stay with my reservation.
Can she give gold thank you card to hotel staff ?
Can she give gold thank you card to hotel staff ?
Jul 9, 2014, 8:12 am
#313
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
Jul 9, 2014, 12:15 pm
#314
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Jul 20, 2014, 3:50 am
#315
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
I just got my 8 certs in the post after I got home from a 10 night stay at a Sheraton. I'd like to give one or two to the chap in the Club lounge there but obviously it's too late now to hand them over. I can't see a way to 'nominate' online as such. If I e-mail Platinum Liaison with the details, could they ensure they find the right person?