Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Apr 30, 2015, 10:17 am
#392
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
May 2, 2015, 4:55 am
#394
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Jul 3, 2015, 9:53 am
#395
Join Date: Jul 2015
Posts: 1
Starwood Platinum Elite Thank You Cards
I have some Plat Thank You cards that I would like to use at the Westin St John next week. The cards are a few years old, but do not have an expiration date on them. (I also had some cards with expiration dates). Can I still use the no expiration date cards? Thanks!!
Jul 3, 2015, 9:58 am
#396
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
This thread should answer your question.
Elite gold & platinum "Thank You You've Made My Stay" certificate cards
Please note, that a quick search is best to find an answer instead of starting a new thread on an existing topic or hotel.
Jul 3, 2015, 11:36 am
#397
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
Reading back through the discussion thread on these Thank You cards, I found this post which suggests that, sadly, your own cards will have expired.
Sep 23, 2015, 12:34 am
#398
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
After re-qualifying Platinum status in August, I ordered my new SPG membership card and Elite Thank you certificate cards.
I just received the certificate cards and it expires December 31st, 2015!
Seems I would have no cards to give out for next year's stays... Moving forward, hope SPG can give a 1 year validity from request date as it would be more useful that way.
I just received the certificate cards and it expires December 31st, 2015!
Seems I would have no cards to give out for next year's stays... Moving forward, hope SPG can give a 1 year validity from request date as it would be more useful that way.
Sep 23, 2015, 1:55 am
#399
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
After re-qualifying Platinum status in August, I ordered my new SPG membership card and Elite Thank you certificate cards.
I just received the certificate cards and it expires December 31st, 2015! Seems I would have no cards to give out for next year's stays... Moving forward, hope SPG can give a 1 year validity from request date as it would be more useful that way.
I just received the certificate cards and it expires December 31st, 2015!
Seems I would have no cards to give out for next year's stays... Moving forward, hope SPG can give a 1 year validity from request date as it would be more useful that way.
Sep 24, 2015, 12:42 pm
#401
Join Date: May 2015
Location: KCH
Programs: Trying my best to love Le Club Accor (Gold)
Posts: 129
Wow thanks for the heads up.
Good thing i've hold on requesting the thank you cards after re-qualified last month. I've just requested for a new membership card and hopefully they will use the same graphic i choose from the designing page.
I still have 2 coupons left, i'm not sure if i would be able to give them all out before expiring...unfortunately most outstanding staffs i found are not from Starwood hotels..
Good thing i've hold on requesting the thank you cards after re-qualified last month. I've just requested for a new membership card and hopefully they will use the same graphic i choose from the designing page.
I still have 2 coupons left, i'm not sure if i would be able to give them all out before expiring...unfortunately most outstanding staffs i found are not from Starwood hotels..
Sep 25, 2015, 3:41 pm
#402
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,494
Can we re-order them in the new year? I'm on my way to Hawaii & think I forgot mine. Last month I just sent the code via email to thank the wonderful woman who saved my stay, but those codes will be expired as of December.
Jan 4, 2016, 8:02 pm
#403
Join Date: May 2015
Location: KCH
Programs: Trying my best to love Le Club Accor (Gold)
Posts: 129
tried to request another set of certs but they only allowed me to view & print the cards myself. no more physical cert
Expiry date 31 Dec 2016
Expiry date 31 Dec 2016
Jan 4, 2016, 9:05 pm
#404
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Jan 5, 2016, 1:01 am
#405
Join Date: Mar 2015
Posts: 1,989
Just wished that it could be available via the app to show or as a JPG that I can email to a deserving staff instead of having to print it out.