Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Jul 20, 2014, 4:08 am
#316
Join Date: Sep 2012
Posts: 1,748
I just got my 8 certs in the post after I got home from a 10 night stay at a Sheraton. I'd like to give one or two to the chap in the Club lounge there but obviously it's too late now to hand them over. I can't see a way to 'nominate' online as such. If I e-mail Platinum Liaison with the details, could they ensure they find the right person?
Jul 21, 2014, 10:26 am
#317
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
Thanks. Unfortunately, I don't (I had given these certs no thought at all until they turned up so all I've been able to do so far is leave praise in the follow-up survey).
Jul 21, 2014, 10:30 am
#318
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Aug 30, 2014, 11:58 am
#319
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
I gave a couple to the girl at the front desk who gave us a room upgrade at the Westin KOR on Maui. After I saw the room (Partial ocean view 1BR, when we had booked island view studio), I went back down and gave her the certificates.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
Aug 30, 2014, 1:41 pm
#320
Join Date: Dec 2012
Location: Dallas, TX
Programs: SPG Plat 100, Marriott Plat
Posts: 267
I gave a couple to the girl at the front desk who gave us a room upgrade at the Westin KOR on Maui. After I saw the room (Partial ocean view 1BR, when we had booked island view studio), I went back down and gave her the certificates.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
Aug 30, 2014, 6:40 pm
#321
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
I request for plat thank you cert for this year after my plat requal.
But it show expired date on FEB-2015.
Too fast to expired. Can i request new one for longer expired date?
But it show expired date on FEB-2015.
Too fast to expired. Can i request new one for longer expired date?
Aug 30, 2014, 9:15 pm
#322
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
I gave a couple to the girl at the front desk who gave us a room upgrade at the Westin KOR on Maui. After I saw the room (Partial ocean view 1BR, when we had booked island view studio), I went back down and gave her the certificates.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
They must have some value to the employees, because she came out from behind the desk and gave me a hug.
Can't wait to try them in Washington DC cause I gave a couple in Asia but no hugs.
Last edited by lcpteck; Aug 30, 2014 at 9:28 pm
Sep 1, 2014, 12:53 am
#324
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
I am sorry but no extra Thank You certificates can be requested.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Sep 1, 2014, 1:11 am
#325
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
Hi nongsom,
I am sorry but no extra Thank You certificates can be requested.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I am sorry but no extra Thank You certificates can be requested.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I mean can SPG cancle the old one that i recived and get new one for longer expired date ?
Sep 1, 2014, 2:54 am
#326
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Thank you for the clarification.
However, the answer is the same.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Sep 1, 2014, 3:23 am
#327
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
Hi nongsom,
Thank you for the clarification.
However, the answer is the same.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Thank you for the clarification.
However, the answer is the same.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Can you tell me for what time for request new platinum thank you for new expiration date (expired 2016)? that will be benefit for future of my/FT request?
Because when i request this new one after qualify and think that Plat thank you will expired in same time of new platinum.
Sep 1, 2014, 9:57 pm
#328
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Thank you for clarification too Chirstina
Can you tell me for what time for request new platinum thank you for new expiration date (expired 2016)? that will be benefit for future of my/FT request?
Because when i request this new one after qualify and think that Plat thank you will expired in same time of new platinum.
Can you tell me for what time for request new platinum thank you for new expiration date (expired 2016)? that will be benefit for future of my/FT request?
Because when i request this new one after qualify and think that Plat thank you will expired in same time of new platinum.
So I believe if you want a Thank You card with an expiration date of Feb 2016, you can request it in 2015 after your re-qualify your status.
Sep 1, 2014, 10:13 pm
#329
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
The way I see it, every time you qualify for your status, you can then use the link to request more cards, which expires February of the following year.
So I believe if you want a Thank You card with an expiration date of Feb 2016, you can request it in 2015 after your re-qualify your status.
So I believe if you want a Thank You card with an expiration date of Feb 2016, you can request it in 2015 after your re-qualify your status.
Sep 1, 2014, 10:31 pm
#330
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Thank you for clarification too Chirstina
Can you tell me for what time for request new platinum thank you for new expiration date (expired 2016)? that will be benefit for future of my/FT request?
Because when i request this new one after qualify and think that Plat thank you will expired in same time of new platinum.
Can you tell me for what time for request new platinum thank you for new expiration date (expired 2016)? that will be benefit for future of my/FT request?
Because when i request this new one after qualify and think that Plat thank you will expired in same time of new platinum.
Currently we have no updates or answers that we can provide with regards to your latest inquiry.
Once there is any news on the thank you certificates, I am quite sure our members will be notified.
Do keep a look out for it.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd