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Old Mar 14, 11, 7:50 am   #1
 
Join Date: May 2005
Programs: SPG Platinum HHonors Gold Hyatt Diamond PC Platinum LH FTL
Posts: 1,046
Elite gold & platinum "Thank You You've Made My Stay" certificate cards

See what I found...

Celebrate excellence with a Platinum Thank You.

As a Platinum member of the Starwood Preferred Guest® program, you now have a unique way to personally recognize outstanding service: by giving a Platinum Thank You.

Give a Platinum Thank You certificate to any associate who you feel truly goes above and
beyond to make your experience more enjoyable.
Hotel associates and customer care agents are all eligible to receive a certificate. (To share a
certificate over the phone, just provide the unique code printed on the card.)
Use the certificates by February 29, 2012.


From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"

Hopefully there will be something in the package for us as well...

Weblink : https://www.spgpromos.com/elitethankyou/?language=en_uk

Quote:
Frequently Asked Questions:

What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.

How do I get Elite Thank You certificates?
Four certificates were included in your elite member card packages sent in 2012.

Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code printed on the back of the certificate.

Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.

Can I give multiple Elite Thank You certificates to a single person?
Yes.

Can I get more Thank You certificates?
Certificates are included in kits sent when members renew or upgrade their elite status. No additional certificates can be ordered.

How long are the Elite Thank You certificates valid?
Please see the back of your certificates for the expiration date.

Last edited by Oxon Flyer; Jan 21, 13 at 5:33 am. Reason: added updated weblink
ehud is offline   Reply With Quote
Old Mar 14, 11, 7:53 am   #2
 
Join Date: Nov 2008
Location: Arnhem, the Netherlands
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Pretty interesting, wondering how many of these are included in the PLT package?

This is a good way to thank employees who go above and beyond for me.


Edit:
Should have read the FAQ:
Four certificates are included in the member card packages sent to Platinum members in 2011.
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Old Mar 14, 11, 8:47 am   #3
 
Join Date: Jun 2010
Location: BDL
Programs: USAirways Gold, SPG Platinum
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I was handed one of these upon checkin by the desk manager at the Four Points Manassas week before last.
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Old Mar 14, 11, 9:09 am   #4
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Other than a "thank you", is there any additional benefit to the employee?
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Old Mar 14, 11, 9:22 am   #5
 
Join Date: Jun 2010
Location: BDL
Programs: USAirways Gold, SPG Platinum
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Here is what they look like front and back.



http://inlinethumb13.webshots.com/48...600x600Q85.jpg

Last edited by adkrick; Mar 14, 11 at 9:32 am.
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Old Mar 14, 11, 9:29 am   #6
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA PLT 3.3 MM & LT PLT, SPG PLT 100 and LT GLD, TG, AC
Posts: 6,325
Anyone know what they're worth? My friends at AA tell me that the Applause certificates (same idea as these) are basically worthless to the employees, -- each certificate gets them an entry in a giveaway contest.
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Old Mar 14, 11, 10:33 am   #7
 
Join Date: Apr 2010
Location: London (Transplant from EWR)
Programs: United Gold, SPG Plat & Ambassador, ClubCarlson Concierge
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I had our two favorite front desk agents ask if we had seen this about 3 weeks ago. We had not at the time. Apparently this is a way for them to earn SPG points for travel just like we do.
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Old Mar 14, 11, 10:48 am   #8
 
Join Date: Feb 2003
Location: New York, NY, USA
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Starwood Lurker would deserve one, at least.
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Old Mar 14, 11, 12:04 pm   #9
 
Join Date: Nov 2008
Location: Arnhem, the Netherlands
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Posts: 2,650
Quote:
Originally Posted by adamak View Post
Starwood Lurker would deserve one, at least.
I agree, he will get one of mine!

Perhaps this is a nice gift from all the SPG PLT FTers he has helped over the years?

Edit: Also don't forget SL2!
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Old Mar 14, 11, 12:22 pm   #10
 
Join Date: Apr 2005
Programs: Starwood:Platinum, Air Canada:Basic, Asiana:Diamond Plus, ANA: Basic
Posts: 535
Are we allowed to give one of these to the Starwood Lurkers?

Or are they excluded in this program?
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Old Mar 14, 11, 2:33 pm   #11
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Just saw them in my platinum card package that I received in the mail. There were 4 certificates included.
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Old Mar 14, 11, 3:19 pm   #12
 
Join Date: Nov 2010
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You guys think if we gave it to the bellboy or to housekeeping that they would be offended?

I think that they would rather get a tip not a card.

And do the employees themselves are aware about this card?

Wish I knew what it's really worth.
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Old Mar 14, 11, 3:21 pm   #13
 
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Quote:
Originally Posted by PTahCha View Post
Just saw them in my platinum card package that I received in the mail. There were 4 certificates included.
What else was included in the package?
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Old Mar 14, 11, 4:32 pm   #14
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Quote:
Originally Posted by ehud View Post
What else was included in the package?
That was basically it - the 4 appreciation cards, a flyer for the current promo...and the card.
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Old Mar 14, 11, 4:37 pm   #15
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Lurkers, can you tell us what the employees get when they are given one of these?
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