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What's the likely upgrade for a Platinum in Nice from an SDMR vehicle?
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Traveling to France next May. Just discovered that Sweden has a BMW M135i/Merc A45 AMG under IXAR. Is a similar vehicle available in Paris or what class should I book in hopes of getting a hot hatch of any kind?
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Hi,
Over the weekend I booked a Volkswagen Passat with Sixt online with Pre-payment. As usual, I also booked a Navigation System without realising that this time I am booking a car which has a built in Navigation System. While picking up the keys at the counter, I requested to cancel the additional charges for the Navigation System but it was denied stating that since the car has in-built Navi, I would still be charged. I don't think this is usual with other Car Rentals. Could you please check? Regards, Anup |
Originally Posted by argraj
(Post 23559642)
I don't think this is usual with other Car Rentals. Could you please check? My contract number is ...... Regards, Anup |
Removed the contract number... However, does it really matter? The contract number is just a one time info and no one other than Sixt Employees should be able to see more information based on this info.
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Does Sixt match to National Executive?
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I think this is standard, as not all cars within that category will have in-built navi so if you book a navi system you're paying for a separate unit and getting a car without navi or getting a car with in-built navi. If you don't book a navi and get a car with inbuilt navi it's just a bonus.
Originally Posted by argraj
(Post 23559642)
Hi,
Over the weekend I booked a Volkswagen Passat with Sixt online with Pre-payment. As usual, I also booked a Navigation System without realising that this time I am booking a car which has a built in Navigation System. While picking up the keys at the counter, I requested to cancel the additional charges for the Navigation System but it was denied stating that since the car has in-built Navi, I would still be charged. I don't think this is usual with other Car Rentals. Could you please check? Regards, Anup |
Sixt Reply
Hi Kpoxa,
Sorry for the delay in my response, as I was checking this with the claims team in Germany. They have advised that the engineer fee is the bill of the expert who has issued a repair cost calculation or expertise for the claims team to show the damage amount on the vehicle. The expenses claimed by Sixt DE are administration costs in conjunction with the handling of a damage file and are chargeable according to German tort law. Such costs are usually settled on a fixed cost basis, as additional expenses are always incurred. If you require any further information then please send me a private message and I'll send you the contact info for the claims team in Germany. I hope this can help to solve your query. Thanks, Jess.
Originally Posted by Kpoxa
(Post 23529712)
I rented a car in Germany this summer. During the rental I had a minor incident where I hit a small steel pole while parking. It resulted in little dent to a plastic cover underneath the front bumper. There were no other damages.
Upon my return I filled Visa Auto Rental Collision Damage Waiver claim and submitted all required documents. I was surprised when Sixt bill came out at almost 900 EUR. There were over 800 EUR in damage, 50 EUR administrative fee and 25 EUR engineer fee. Visa offered to pay in full except engineer fee that they said are not covered under card benefits. Sixt refused to accept a settlement unless 25 EUR engineer fee is paid. Does anyone know if engineer fee is customary fee in Germany or they just charge it because they can? It’s not a high price to pay to settle but I am just wondering what they are charging engineer fee for since I haven’t seen this from US rental companies. |
Sixt Reply
Hi,
Which location in Paris are you looking to hire from? Also, do you know which dates you'll need the vehicle for? If you could let me know I'll be happy to have a look and see what's available for you. Thanks, Jess.
Originally Posted by highlanderfil
(Post 23557037)
Traveling to France next May. Just discovered that Sweden has a BMW M135i/Merc A45 AMG under IXAR. Is a similar vehicle available in Paris or what class should I book in hopes of getting a hot hatch of any kind?
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Sixt Reply
Hi Anup,
If you book a navigation system online, then you are guaranteed to receive one upon your arrival. This may be either a built in service or as a handheld device and is chargeable as an additional service. If you would like to send me a private message with your reservation or contract number, I'll be happy to look into this further if you require any additional information. Thanks, Jess.
Originally Posted by argraj
(Post 23559642)
Hi,
Over the weekend I booked a Volkswagen Passat with Sixt online with Pre-payment. As usual, I also booked a Navigation System without realising that this time I am booking a car which has a built in Navigation System. While picking up the keys at the counter, I requested to cancel the additional charges for the Navigation System but it was denied stating that since the car has in-built Navi, I would still be charged. I don't think this is usual with other Car Rentals. Could you please check? Regards, Anup |
Sixt Reply
Hi,
On this occasion I would be happy to status match you with your National Executive. Can you please send me a private message for us to discuss further? Thanks, Jess.
Originally Posted by Chmeeee
(Post 23566927)
Does Sixt match to National Executive?
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Sixt Reply
Hi,
I've replied to your private message regarding this. I hope this helps. Thanks, Jess.
Originally Posted by mvaneersel
(Post 23555181)
What's the likely upgrade for a Platinum in Nice from an SDMR vehicle?
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Originally Posted by sixtcustomerservices
(Post 23567811)
hi,
which location in paris are you looking to hire from? Also, do you know which dates you'll need the vehicle for? If you could let me know i'll be happy to have a look and see what's available for you. Thanks, jess. |
Sixt Reply
Hi highlanderfil,
Thanks for confirming that. The branches in France don't share the same fleets as those in Sweden, so we wouldn't be able to get the exact vehicles for you I'm afraid. The closest thing that we would have would be a CLMR category. This includes BMW 1 series, Alfa Giulietta or VW Golf VII. These are just the standard versions of these vehicles, as the ones you have specified in Sweden are more of the Sport versions. I hope this can help, and please let me know if you need anything further. Thanks, Jess.
Originally Posted by highlanderfil
(Post 23568210)
cdg, 5/22-6/2/15.
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Originally Posted by SixtCustomerServices
(Post 23568498)
Hi highlanderfil,
Thanks for confirming that. The branches in France don't share the same fleets as those in Sweden, so we wouldn't be able to get the exact vehicles for you I'm afraid. The closest thing that we would have would be a CLMR category. This includes BMW 1 series, Alfa Giulietta or VW Golf VII. These are just the standard versions of these vehicles, as the ones you have specified in Sweden are more of the Sport versions. I hope this can help, and please let me know if you need anything further. Thanks, Jess. |
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